Outside of nursing, most people believe bullies are native only to playgrounds and high school locker rooms. Unfortunately, bullies also frequent hospital units, ambulatory care centers, clinics, and even emergency departments. Their targets? Their own colleagues and peers. Most practitioners know that the old adage “nurses eat their young” is alive and well in the 21st century. This conflict saps energy, destroys teamwork, and hinders motivation. Worst of all, it can decrease the quality of patient care. This fully updated new edition, What to Do When Nurses Hurt Nurses, tackles topics ranging from social media and crucial communications to resiliency and stress management. It provides tools to help nurses create safer, more respectful workplaces and combat the ongoing cycle of bullying. Cheryl Dellasega, author of the groundbreaking Surviving Ophelia, explores relational aggression and the nature of nurseon- nurse violence while establishing an action plan for the future.

"Bullying among nurses is a vexing and serious problem within the profession - a problem that has the potential to destroy a nurse's morale, interfere with the ability to trust colleagues and erode quality of care. When Nurses Hurt Nurses: Recognizing and Overcoming the Cycle of Nurse Bullying confronts this problem by examining the causes and providing ways to diffuse a confrontational situation. ... Dellasega delves into the history of nurse bullying, provides theories about its causes and offers sample dialogues to diffuse violent situations as well as ways to create a positive work environment. "--Publisher.

This comprehensive, accessible home reference guide addresses a wide range of health concerns-as only a nurse who knows the inside story on healthcare can. From headaches to ankle sprains, asthma to zinc remedies, this authoritative resource reveals what everyone needs to know in order to get healthy-and stay that way. The book features hundreds of tips on easing symptoms, promoting healing, following a treatment plan, and solving both the big and small problems that arise when someone is sick, hurt, or in pain. Readers will discover how to: € Treat everyday health complaints and minor injuries € Heal faster after an injury € Get the best results from medicines while reducing side effects € Recover more comfortably at home after outpatient surgery

When Amber gets injured on the soccer field, she is forced to confront the fears shared by many children—fears of blood, hospitals, and abandonment. During her treatment, Amber encounters nurses who help her overcome her fears. By discovering the good work nurses do, Amber realizes that not only can she return to the soccer field, but she can also turn to the field of nursing when she grows up—something she never thought she could do!

The mesmerizing basis of the movie starring Eddie Redmayne and Jessica Chastain⁠—a “stunning book...that should and does bring to mind In Cold Blood”—takes you inside the mind of America's most prolific serial killer, whose 16-year long "nursing" career left as many as 400 dead. (New York Times) Edgar Award Nomination, Mystery Writers of America BBC (Top Ten Books of the Year) “The best books I read this year” (top ten books, EW) —Stephen King “The Best Journalism of the Year.". —The Daily Beast “The most terrifying book published this year. It is also one of the most thoughtful...call it literary true crime...” —Kirkus Reviews ("Best Books of the year") After his December 2003 arrest, registered nurse Charlie Cullen was quickly dubbed "The Angel of Death" by the media. But Cullen was no mercy killer, nor was he a simple monster. He was a favorite son, a husband and beloved father, a best friend and a celebrated caregiver. Implicated in the deaths of as perhaps as many as 400 patients, he was also perhaps the most prolific serial killer in American history. When, in March of 2006, Charles Cullen was marched from his final sentencing in an Allentown, Pennsylvania, courthouse into a waiting police van, it seemed certain that the chilling secrets of his life, career, and capture would disappear with him. Now, in a riveting piece of investigative journalism nearly ten years in the making, Charles Graeber gives us the unbelievable true story. Based on hundreds of pages of previously unseen police records, wire-tap recordings and videotapes and interviews with whistleblowers and confidential informants, and years of exclusive jailhouse conversations with Cullen himself, the homicide detectives who worked against the clock and administrators to try and finally crack the code on Cullen’s crimes, and Cullen’s fellow nurse Amy, an overworked single mom asked to choose between protecting her friend Charlie and stopping a potential serial killer, THE GOOD NURSE weaves an urgent and terrifying tale of madness, humanity and heroism. Cullen's murderous career in the world's most trusted profession spanned sixteen years and nine hospitals. Time and again he was fired or allowed to resign. But Cullen continued to work and kill, shielded by a hospital system that, by accident or design, successfully protected the institution while failing to protect patients. THE GOOD NURSE is a searing indictment of a crushing and dehumanizing for-profit medical system, and an inspiring human story of the previously unknown individuals who chose to risk their jobs and lives to do the right thing. Mesmerizing and irresistibly paced, this book will make you look at hospitals and the people who work in them in an entirely different way.

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Get an up-close-and-personal look at one of the biggest issues in nursing.Loaded with firsthand accounts, this book reveals the truth about bullying among nurses through careful research and chilling stories. Discover the dirty secrets of healthcare you didn't learn about in school.Make no mistake: Bullying causes a shocking amount of harm to nurses and patients alike -- and can even turn deadly. In the face of a looming nursing shortage, nurses are being driven out of the profession in droves because they're unprepared for toxic work environments.Whether you're a nurse of 30 years, a student, or just a curious outsider, this personal, real-life drama will keep you turning the page.You'll never look at nursing the same way again.

Provides a wealth of proven anti-bullying resources for all nursing settings This pocket-sized, quick-access guide gives nurses crucial information they need to know to understand, identify, and effectively counter incivility, bullying, and violence in all nursing settings. Viewing nurse bullying as an institutional problem, this text expounds upon the ANA position statement, "Incivility, Bullying, and Workplace Violence" and includes definitions and statistics about nurse bullying, and what nurses at any level can do when faced with a bully. Delivered in an easy-to-read, bulleted format, this resource covers all aspects of bullying, including an overview of the problem; why nurses bully each other; a discussion and quantification of the cost and impact of bullying on individuals, the workplace, and the broader health care system. Four instructional case study chapters delineate the different forms bullying can take and how to handle them, and a "bully-proofing" chapter replete with such useful tools as a bullying checklist, a guide to "de-toxifying" the workplace, and an explanation of the ANA Code of Ethics related to bullying. Key Features: Addresses all facets of nurse bullying, from origins and manifestations to evidence-based interventions and prevention strategies Based on the hallmark ANA document “Incivility, Bullying, and Workplace Violence Contains 10 instructive case studies depicting common bullying scenarios Provides a wealth of anti-bullying resources for use in all nursing settings Offers overview and chapter objectives and Fast Facts in a Nutshell clinical pearls

Nursing has a not-so-secret problem. The profession is prone to—some would say thrives on—workplace conflict, incivility, bullying, and meanness. And while nurses observe and experience this conflict daily, too few have been trained in its resolution. Toxic Nursing aims to change that with strategies, tools, and techniques to help nurse leaders, managers, and administrators defuse conflict, turn around toxic situations, and create positive, healthy work environments. Written by Cheryl Dellasega—author of the groundbreaking books Surviving Ophelia and Mean Girls Grown Up—Toxic Nursing explores the reasons behind toxic behavior and its impact on not just the workplace but patient safety. TABLE OF CONTENTS Part 1: The Relational Nurse Manager Chapter 1: Incivility Chapter 2: The Newbie: Mistreatment of New Nurses Chapter 3: The Know-It-All/Criticism Queen Chapter 4: Gossip and Trash Talk Chapter 5: Cliques, Campaigns, and High School Drama Chapter 6: Competition and Credit Chapter 7: Nurse Managers as the Problem Part 2: Working Together Chapter 8: Men in White Chapter 9: Better Than You Chapter 10: Generations at Work Chapter 11: Competent and Caring Leaders? Chapter 12: Social Media, Electronic Communication, and Professionalism Part 3: Navigating Toxic Systems Chapter 13: Politics and CYA Chapter 14: Patients as Victims Chapter 15: On the Battlefield: Nurses Under Attack Chapter 16: Toxic Culture/Environment Chapter 17: Conclusion Appendix A: Is Your Management Style Causing Conflict? Appendix B: Conflict Case Scenario Appendix C: Organizational Cynicism Self-Assessment Appendix D: When It’s Time to Seek Outside Counsel Appendix E: Compassion Fatigue ABOUT THE AUTHOR CHERYL DELLASEGA, PhD, RN, CRNP, is a Professor in the Department of Humanities at Penn State College of Medicine. An award-winning author, speaker, and researcher—and founder of Club and Camp Ophelia—she has spent much of her career helping women and girls confront and overcome bullying and relational aggression. She has worked clini­cally as a nurse practitioner and is an international expert on family relationships.