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If you're a nurse, or want to become one, you already know how incredibly fulfilling the profession can be. With skill and compassion, nurses save lives. There's nothing more gratifying than helping someone who trusts and depends on you to make it through a difficult time. Nursing can also be stressful - but that stress can be ameliorated by working in a great team, or exacerbated by passive-aggressiveness communication or hurt feelings. Keeping our patients safe and providing the most optimal outcomes depends entirely on our relationships with each other. Nurses who learn this material will be as confident in their communication skills as they are in their clinical skills per the AACN standards. The world needs nurse leaders who are bold, valiant, audacious and courageous. In "The Dauntless Nurse: Communication Confidence Builder" you'll learn to pro-actively address and eliminate the trivial and unnecessary frustrations that distract and undermine your confidence. You'll learn how to professionally respond to a multitude of human gestures: how to join a new group, communicate professionally, and become a master in constructively handling conflict and confrontation. Filled with tools and tips on how to communicate assertively and understand workplace culture, this book gives nurses the knowledge and skills needed to confidently address experiences and behaviors that leave them feeling undermined or uncertain. Understanding why these behaviors occur diminishes their effect. Knowing how to respond hard-wires your muscle memory. And reading scenarios of how other nurses have effectively handled similar situations builds the confidence that is characteristic of a Dauntless Nurse - you!

As a new nurse, you have to build your communication skills in order to provide the best care and excel in your profession. This resourceful guide offers easy-to-use techniques that will change the way you interact with your colleagues to establish positive, healthy work relationships. Improved communication will enhance life for your peers, patients, and you!

This work depicts the evolution of the wounded healer phenomenon and its impace on the practice of nursing. It explores how healing has been defined in the past, and emphasizes the changing focus necessary to meet the relevant health care needs of an increasingly wounded society in the 21st century.

Written by best-selling author Kathleen Bartholomew, RN, MN, Speak Your Truth gives nurses tools for improving their communication and relationships with physicians.

Pamphlet is a succinct statement of the ethical obligations and duties of individuals who enter the nursing profession, the profession's nonnegotiable ethical standard, and an expression of nursing's own understanding of its commitment to society. Provides a framework for nurses to use in ethical analysis and decision-making.

An update to the first and most respected book for new and experienced nurses challenged to provide high-quality care in a hostile and unsupportive environment. Find out why this book is a best seller and how it's helped thousands of nurses navigate a changing healthcare system According to the Health and Human Services Nursing Study (2010), 47.8% of former nurses cited reasons related to horizontal hostility as their reason for leaving the profession. Revised to reflect current research on horizontal hostility in the nursing field (also known as lateral violence), Ending Nurse-to- Nurse Hostility, Second Edition, provides staff nurses and their managers with techniques to create a workplace that promotes team relationships and career development while preventing burnout. Ending Nurse-to-Nurse Hostility provides staff nurses and their managers with the knowledge they need to: Identify verbal abuse, bullying, and other detrimental behaviors Develop responses to defuse or head off such behaviors Create positive alternatives to hostility These skills support the success of the individual nurse, the unit, and patient care quality at a time when healthcare systems are publicly ranked on patient experience and outcomes.

This book addresses the real needs of nurses in the rapidly changing post--Affordable Care Act healthcare world, providing empirical research and tested techniques for creating a workplace that promotes team relationships and career development while preventing burnout.

A handy guide to tackling difficult patient and professional interactions with confidence and compassion In this age of increasing reliance on technology, it is essential that the fundamentals of compassion and good communication—the art of patient care—remain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to build effective patient relationships and navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly 30 years of study to clinician—patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague’s clinical opinion, and other common scenarios. The book guides the reader through a conceptual framework for building effective relationships that is based on the principles of mindfulness. These principles are embedded in discussions of the fundamental elements of interpersonal effectiveness, such as hope, empathy, and listening. Chapters apply mindfulness principles to specific challenging situations with concrete examples that describe effective clinical behaviors as well as situations depicting pitfalls that may impede compassionate care. From a focus on everyday manners in difficult situations to beneficial approaches with challenging populations, the guide helps health care professionals confidently resolve common problems. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. With the guiding theme of “using words as precision instruments,” this is a resource that will be referred to again and again. Key Features: • Helps health care professionals and nurses communicate effectively in challenging clinical and professional situations • Uses the principles of mindfulness to build satisfying relationships and resolve problems • Addresses such difficult issues as demanding patients, maintaining boundaries, overcoming biases, managing clinician emotions, and much more • Provides special tips for communicating with family members and caregivers • Authored by a practicing psychotherapist specializing in clinician—patient relationships for nearly 30 years

As nurses face the ongoing challenges of an increasing need for their services combined with economic pressures, members of the largest profession in health care must become more visible, vocal, and influential. The first communication guidebook designed expressly for nurses, From Silence to Voice helps nurses understand and overcome the self-silencing that often leads RNs to downplay their own expertise and their contributions to the care of the sick and the health of the public. Bernice Buresh and Suzanne Gordon teach nurses, nurse educators, and nurse researchers critical skills they can use to explain their work to other health-care professionals, journalists, policymakers, and political representatives. From Silence to Voice features stories about nurses who ensure that patients receive appropriate, timely, and even life-saving care, nurses who make all the difference while crises are underway but whose contributions are neglected in medical charts and thank-you notes, nurses who are left out altogether or obscured by the generic "nurse." However, the book also provides detailed accounts of nurses who do make their voices heard, who do make their concerns public-- and it shows how those successes can be duplicated. Buresh and Gordon draw on real-world examples that will help nurses to - gain respect for themselves as professionals, - communicate well with both patients and health-care colleagues, - understand how the news media work, - collaborate with public relations professionals, - write effective letters to the editor and publish op-ed pieces, - appear on television and radio, and - promote research on nursing.