Contains nearly 400 model letters, memos and forms to enable you to save on your letter writing time.

This work provides all the information secretaries need to thrive in the electronic office, respond to planning and scheduling challenges, and enhance their careers. Today's secretary must be a highly skilled problem solver, a confident decision-maker, and an expert communicator. This reference provides secretaries and support staff with hundreds of lists of words, examples, definitions, tips, and guidelines covering over 150 topics that they address daily. Office professionals will find: handy tips on all aspects of telecommunications and solving computer problems; efficient methods for making travel plans and scheduling meetings; tips for making the transition to supervisor; and quick access to the information they need to function in the international environment of today's business.

The essential guide to writing letters -- now in paperback! In the tradition of The Elements of Style, here is a concise guide filled with sample letters, formats, and styles, as well as the basic rules of grammar. From business letters to personal notes, from condolence cards to e-mails, this essential primer is as invaluable as pen and paper.

A world list of books in the English language.