Language pervades everything we do as social beings. It is, in fact, difficult to disentangle language from social life, and hence its importance is often missed. The emergence of new communication technologies makes this even more striking. People come to "know" one another through these interactions without ever having met face-to-face. How? Through the words they use and the way they use them. The Oxford Handbook of Language and Social Psychology is a unique and innovative compilation of research that lies at the intersection of language and social psychology. Language is viewed as a social activity, and to understand this complex human activity requires a consideration of its social psychological underpinnings. Moreover, as a social activity, the use and in fact the existence of language has implications for a host of traditional social psychological processes. Hence, there is a reciprocal relationship between language and social psychology, and it is this reciprocal relationship that defines the essence of this handbook. The handbook is divided into six sections. The first two sections focus on the social underpinnings of language, that is, the social coordination required to use language, as well as the manner in which language and broad social dimensions such as culture mutually constitute one another. The next two sections consider the implications of language for a host of traditional social psychological topics, including both intraindividual (e.g., attribution) and interindividual (e.g., intergroup relations) processes. The fifth section examines the role of language in the creation of meaning, and the final section includes chapters documenting the importance of the language-social psychology interface for a number of applied areas.

Written as an introductory text, this book provides--in simple language--succinct definitions of the terms used in conflict resolution, explains the ideas behind those terms and the process by which conflict is resolved. ...refreshingly simple and direct. This book undoubtedly provides a persuasive overview of the history, basic theory, and practice of resolving conflicts. --REFERENCE REVIEWS

The Routledge Handbook of Language in Conflict presents a range of linguistic approaches as a means for examining the nature of communication related to conflict. Divided into four sections, the Handbook critically examines text, interaction, languages and applications of linguistics in situations of conflict. Spanning 30 chapters by a variety of international scholars, this Handbook: includes real-life case studies of conflict and covers conflicts from a wide range of geographical locations at every scale of involvement (from the personal to the international), of every timespan (from the fleeting to the decades-long) and of varying levels of intensity (from the barely articulated to the overtly hostile) sets out the textual and interactional ways in which conflict is engendered and in which people and groups of people can be set against each other considers what linguistic research has brought, and can bring, to the universal aim of minimising the negative effects of outbreaks of conflict wherever and whenever they occur. The Routledge Handbook of Language in Conflict is an essential reference book for students and researchers of language and communication, linguistics, peace studies, international relations and conflict studies.

Comprised of a series of lectures sponsored by the National Communication Association and the Smithsonian Associates in Washington DC, this book contains the research of leading communication scholars working on conflict theory and practice.

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

An essential, comprehensive resource, this first and only dictionary for the field of conflict resolution defines 1,400 terms, helps to standardized the language of conflict resolution, and provides an intelligent forum for debate.

Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.

A reference to help business leaders and human resources managers dissolve office disputes and foster dialogue with employees. Ouch! Did I really say that? What was I thinking? It’s uncomfortable to go into a tenuous situation blind and fumbling for words. That’s why people run from conflict. Rather than avoid these situations, The Conflict Resolution Phrase Book can help you prepare for and embrace them. Sometimes you just need a prompt to say the right thing, and that’s what this book will do. Using it you’ll learn: Positive things to say when initiating or responding to difficult conversations and situations How to find and craft language to start a sensitive conversation The right words to positively influence the situation The more you practice, the better you’ll become. Having this book at your fingertips will give you the confidence that the words will come out right. The Conflict Resolution Phrase Book is a natural complement to the author’s previous book, The Essential Workplace Conflict Handbook. “Barbara and Cornelia take the fear out of managing conflict and difficult conversations.” —Adam Bowman, MA. PHR “A ready resource on how to talk differently to get different results when managing conflict. It is a must have for the manager or HR professional.” —Marsha Hughes-Rease, MSOD, PCC, CAPT/NC/USN/Ret., Quo Vadis Coaching and Consulting, LLC

Conflict—nobody likes it. And from the hallways of your school to the family dinner table, conflict can be hard to avoid. But conflict doesn't have to be all bad. If you handle a conflict well, you might even come up with a "win-win" solution, and everyone will walk away happy. Conflict management involves understanding the roots of conflict, opening the lines of communication, and coming up with a solution that everyone can live with. This book explores conflict from all angles. You'll discover • how the little seed of a misunderstanding can turn into a great big conflict. • conflict resolution strategies, including compromise, negotiation, mediation, and collaboration. • how to be a good communicator, and a great listener, to resolve conflicts—at school, at home, and even online. • basic conflict outcomes, including the magical "win-win." Supplemented with articles and information from USA TODAY, the Nation's No. 1 Newspaper, Conflict Resolution Smarts delivers solid advice and firsthand stories of real teens managing many of the same conflicts you are. Ready to wise up to conflict management? Read on!

Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.