Annotation Life is about getting what you want, and sales skills can improve your life. In Life Is Sales, Gary Ford and Connie Bird share their unique perspective on success. Most people resist spelling out what they want, but those who know what they want and know how to ask for it are far more successful in all aspects of life. This book highlights the psychology behind getting people to do what you want and to say yes by using concrete day-to-day examples and making suggestions that will change your life.

The figure of Grant inevitably dominates this volume, but full recognition is given to other builders and preservers of Queen's, notably William Snodgrass, the pilot who weathered the storms of the Sixties and Seventies, and Daniel Miner Gordon, who presided over the secularization of the university in the early years of this century. Outstanding scholars, teachers, and administrators such as Watson, Williamson, MacKerras, Macnaughton, Dupuis, Shortt, Cappon, Goodwin, and Chown also figure prominently. The author examines in detail the role of the Board of Trustees, the Senate, and the undergraduate Alma Mater Society in the development of Queen's, and explores the complex relationships with the Presbyterian Church, the sister institutions in Toronto, and the provincial government. She shows how the distinctive character of Queen's was shaped by the Scottish heritage, evident in an emphasis upon flexible curricula, close faculty-student relations, and the virtues of student self-government, as well as in a sturdy independence in the face of repeated pressure for the concentration of higher education in Ontario. Imbued with a warm appreciation of the traditions of Queen's University and a scholar's critical detachement, this book is an important contribution to the history of institutional growth in Canada.