All accidents and incidents at the workplace, and the resulting consequences, are tied to human beings and their actions. Although their avoidance has been a crucial part of training in aviation for the past twenty years, it has been largely ignored in many other occupations with team structures similar to those in aviation. In such professions and workplaces, those involved are under high stress, with enormous workloads, simultaneously completing mental and motor tasks, facing unexpected situations involving great risk, and with uncertain final outcomes. The goal of researchers is to find ways to minimize human error and to understand the interaction amongst the members of the team fulfilling the task. Specialized training programmes, good management and clear rules that lay out which member is responsible for making decisions can be the first steps to reducing and managing such errors. This book is a major result of the Gottlieb Daimler and Karl Benz Foundation's 6th Berlin Colloquium, ’Interaction in High Risk Environments’, hosted in 2002 by the Psycholinguistic Group of the Humbolt University Institute for German Language and Linguistics. This group is affiliated with the ongoing research group ’Group Interaction in High Risk Environments (GIHRE)’ sponsored by the Foundation based in Ladenburg, Germany. The Colloquium brings together experts from aerospace, clinical medicine, nuclear power, psychology, linguistics and psycholinguistics, to include fields that have yet to be a major focus of scientific investigations. Together, the authors explore scientific advances with direct application to a range of high risk environments. The aim is to address the issues and root causes of error and lack of teamwork by combining the knowledge of scientific experts with experience gained in different fields of industry and public life. Chapters span space travel, risk in the cockpit, safety in medicine, nuclear submarine salvage, large construction sites, police

This book is the first practical, hands-on guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas. Fear has a profoundly negative impact on engagement, learning efficacy, productivity, and innovation, but until now there has been a lack of practical information on how to make employees feel safe about speaking up and contributing. Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety-the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.

What governs the way in which people work together and handle technology in high risk environments? The understanding of decision making, communication and the other dimensions of team interaction within aircrews and other teams in highly stressful situations, is based on a multitude of diverse factors, each with its own literature and individual studies. This book is about how teams function in just such situations, providing a uniquely integrated and interdisciplinary account of the dynamics and main explanatory factors of team interaction under high workload. The book stems from the interdisciplinary research project 'Group Interaction in High Risk Environments' (GIHRE), a Collegium of the Gottlieb Daimler and Karl Benz Foundation. The goals of the project, and therefore the book, are to investigate, analyze and understand the behavior of professional groups working in high risk environments and to develop practical suggestions for enhancing performance. A central focus of this book is how groups in these professions deal with the factors that can threaten the safety and effectiveness of their task performance, whether these factors are part of the environment or part of the team itself. Four representative workplaces were investigated in three broad settings: in aviation, the cockpit of a commercial airliner; in medicine, the operating room and the intensive care unit of a hospital; in nuclear power, the control room of a nuclear power plant. The international and interdisciplinary composition of the Collegium ensures the book features a variety of different methodological and conceptual approaches, which are brought to bear at both theoretical and practical levels. Readers working in all related fields will find value in the case descriptions, the academic synthesis of the similarities between them, and ways to approach new challenges; specialists in applied psychology, human factors and technical management will gain new insights.

Most aviation accidents are attributed to human error, pilot error especially. Human error also greatly effects productivity and profitability. In his overview of this collection of papers, the editor points out that these facts are often misinterpreted as evidence of deficiency on the part of operators involved in accidents. Human factors research reveals a more accurate and useful perspective: The errors made by skilled human operators - such as pilots, controllers, and mechanics - are not root causes but symptoms of the way industry operates. The papers selected for this volume have strongly influenced modern thinking about why skilled experts make errors and how to make aviation error resilient.

This issue of the Surgical Clinics of North America will include articles devoted to the following topics: the growth of simulators in surgery, the science of proficiency and competency, running a skills lab, high intensity preparatory simulation training, assessment and feedback in the skills lab and OR, FLS & FES: comprehensive models of training and assessment, verification of proficiency: a prerequisite for clinical experience, team training: non-traditional surgical competencies, human factors and simulation training, virtual reality devices and environments, simulation in certification, and the future of surgical simulation.

This book is unique in providing a comprehensive overview of the human factors issues relevant to patient safety during acute care. By elucidating the principles of human behavior and decision-making in critical situations and identifying frequent sources of human error, it will help healthcare professionals provide safer, more effective treatment when dealing with emergencies characterized by uncertainty, high stakes, time pressure, and stress. The third edition has emerged from an ongoing synergistic relationship between clinicians and behavioral scientists on both sides of the Atlantic to update and enhance each chapter -- blending the strengths of the two professions into a readily accessible text. Among other improvements, readers will find sharper articulation of concepts and significantly more information on the organizational impact on individual and team performance. Crisis Management in Acute Care Settings is the required reference for all who are learning about, teaching, or providing acute and emergency healthcare. It will be of high value for undergraduate and graduate medical and nursing program and offer a much-needed resource for those who use high-fidelity healthcare simulation to teach teamwork.

This two-volume set LNCS 14017 - 14018 constitutes the thoroughly refereed proceedings of the 20th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2023, held as part of HCI International 2023 which took place in Copenhagen, Denmark, during July 23-28, 2023. A total of 1578 papers and 396 posters have been accepted for publication in the HCII 2023 proceedings from a total of 7472 submissions. The papers included in the HCII-EPCE volume set were organized in topical sections as follows: Part I: Stress, fatigue, and mental workload; human performance and error management; resilience and performance in demanding contexts. Part II: Human factors in aviation; human factors in operations management; human-centered design of autonomous systems.

The new edition of Crew Resource Management reflects advancements made in the conceptual foundation as well as the methods and approaches of applying CRM in the aviation industry. Because CRM training has the practical goal of enhancing flight safety through more effective flight crew performance, this new edition adapts itself to fit the users, the task, and operational and regulatory environments--all of which continually evolve. Each contributor examines techniques and presents cases that best illustrate CRM concepts and training. This book discusses the history and research foundation of CRM and also stresses the importance of making adaptive changes and advancements. New chapters include: CRM and Individual Resilience; Flight and Cabin Crew Teamwork: Improving Safety in Aviation: CRM and Risk Management/Safety Management Systems; and MRM for Technical Operations. This book provides a deep understanding of CRM--what it is, how it works, and how to practically implement an effective program. - Addresses the expanded operating environment--pilots, flight attendants, maintenance, etc. - Assists developers and practitioners in building effective programs - Describes best practices and tools for supporting CRM training in individual organizations - Highlights new advances and approaches to CRM - Includes five completely new chapters

This book shows how scientific and psychotherapeutic practices change into worthless rituals called by the famous physicist, Richard Feynman, "cargo cult." It is a must-read for everybody who is interested in psychology, who is studying or intends to study it, but also for present and potential clients of psychotherapists and parents of mentally-disabled children. Readers will learn which parts of psychology and therapy are cargo-cult-like and which are reliable. This book is the second part of trilogy devoted to the dark side of psychology. The first volume was published under the title"Psychology Gone Wrong: The Dark Sides of Science and Therapy," also released by BrownWalker Press.

For Resilience Engineering, 'failure' is the result of the adaptations necessary to cope with the complexity of the real world, rather than a breakdown or malfunction. The performance of individuals and organizations must continually adjust to current conditions and, because resources and time are finite, such adjustments are always approximate. This definitive new book explores this groundbreaking new development in safety and risk management, where 'success' is based on the ability of organizations, groups and individuals to anticipate the changing shape of risk before failures and harm occur. Featuring contributions from many of the worlds leading figures in the fields of human factors and safety, Resilience Engineering provides thought-provoking insights into system safety as an aggregate of its various components, subsystems, software, organizations, human behaviours, and the way in which they interact. The book provides an introduction to Resilience Engineering of systems, covering both the theoretical and practical aspects. It is written for those responsible for system safety on managerial or operational levels alike, including safety managers and engineers (line and maintenance), security experts, risk and safety consultants, human factors professionals and accident investigators.