Putting Customers First '95

Putting Customers First '95
Author :
Publisher :
Total Pages : 236
Release :
ISBN-10 : IND:30000044946212
ISBN-13 :
Rating : 4/5 (12 Downloads)

Synopsis Putting Customers First '95 by : National Performance Review (U.S.)

Putting Customers First

Putting Customers First
Author :
Publisher :
Total Pages : 32
Release :
ISBN-10 : UCBK:C060193610
ISBN-13 :
Rating : 4/5 (10 Downloads)

Synopsis Putting Customers First by : National Performance Review (U.S.)

Putting Customers First '97

Putting Customers First '97
Author :
Publisher :
Total Pages : 28
Release :
ISBN-10 : PURD:32754067873459
ISBN-13 :
Rating : 4/5 (59 Downloads)

Synopsis Putting Customers First '97 by : National Performance Review (U.S.)

Putting Customers First

Putting Customers First
Author :
Publisher :
Total Pages : 36
Release :
ISBN-10 : MINN:31951D01237153R
ISBN-13 :
Rating : 4/5 (3R Downloads)

Synopsis Putting Customers First by :

Neoliberalism and the Global Restructuring of Knowledge and Education

Neoliberalism and the Global Restructuring of Knowledge and Education
Author :
Publisher : Routledge
Total Pages : 289
Release :
ISBN-10 : 9781136479205
ISBN-13 : 1136479201
Rating : 4/5 (05 Downloads)

Synopsis Neoliberalism and the Global Restructuring of Knowledge and Education by : Steven C. Ward

This book examines the influence of neoliberal ideas and practices on the way knowledge has been conceptualized, produced, and disseminated over the last few decades at different levels of public education and in various national contexts around the world.

Setting Post-September 11th Investigative Priorities at the Bureau of Immigration and Customs Enforcement

Setting Post-September 11th Investigative Priorities at the Bureau of Immigration and Customs Enforcement
Author :
Publisher :
Total Pages : 132
Release :
ISBN-10 : PSU:000058949955
ISBN-13 :
Rating : 4/5 (55 Downloads)

Synopsis Setting Post-September 11th Investigative Priorities at the Bureau of Immigration and Customs Enforcement by : United States. Congress. House. Committee on Government Reform. Subcommittee on National Security, Emerging Threats, and International Relations

Ethics in Public Management

Ethics in Public Management
Author :
Publisher : Routledge
Total Pages : 399
Release :
ISBN-10 : 9781315497761
ISBN-13 : 131549776X
Rating : 4/5 (61 Downloads)

Synopsis Ethics in Public Management by : H George Frederickson

The groundbreaking "Ethics in Public Administration" set the agenda for a decade's worth of research in the theory and practice of ethics in the public sector. This long-awaited follow-up volume represents the state of the art in research on administrative ethics. It features all new contributions by many of the leading figures in the field, and addresses both the managerial and individual/moral dimensions of ethical behavior as well as new challenges to administrative ethics posed by globalization. A detailed introduction, opening passage, and conclusion lend context to each of the book's four main sections. "Ethics in Public Management" is must reading for any graduate level course in public sector ethics.

The New Public Management

The New Public Management
Author :
Publisher : Springer Science & Business Media
Total Pages : 242
Release :
ISBN-10 : 1402071175
ISBN-13 : 9781402071171
Rating : 4/5 (75 Downloads)

Synopsis The New Public Management by : Paul J. Andrisani

This volume brings together the innovative ideas of 21 of America's leading governors and mayors expressed in their own words. The book features contributions carefully collected and selected over several years, including chapters by former Governors George Bush of Texas and Tommy Thompson of Wisconsin and Mayors Giuliani and Daley of New York and Chicago respectively. The editors have cast these varied contributions within the framework of "the New Public Management", whose main elements are: (1) reverting to core functions; (2) devolving authority and decentralizing; (3) "rightsizing", or limiting the size and scope of government; (4) restoring civil society; (5) adopting market principles; (6) managing for results, satisfying citizens, and holding government accountable; (7) empowering employees, citizens, and communities; and (8) introducing e-government and modern technology. Most of the chapters exemplify more than one of these elements. The most common theme of these officials is their use of market forces and principles to improve the conditions of their states and cities. Another common thread is empowering employees, citizens, and communities. Several officials describe their success in reforming education and others to their technological innovations and achievements; others describe their fundamental and thoroughgoing management reforms. States and cities-small and large-are represented here, and their leaders illustrate and illuminate the kinds of forward thinking that can profitably be adopted elsewhere to achieve similar success. This book is intended to help make that happen.

Putting Patients First

Putting Patients First
Author :
Publisher :
Total Pages : 248
Release :
ISBN-10 : PSU:000033114538
ISBN-13 :
Rating : 4/5 (38 Downloads)

Synopsis Putting Patients First by : United States. Congress. House. Committee on Commerce. Subcommittee on Health and the Environment