"Prentice Hall's Complete Desk Reference for Office Professionals is your one-volume answer source for virtually any question or problem you could face in the course of a business day." "Containing more than 1,200 definitive entries, this essential desk reference provides all-new, up-to-the-minute coverage of such topics as: business etiquette, time management, filing systems, database management, the Internet, videoconferencing, bookkeeping, budgeting, business credit and financing, collecting on delinquent accounts, business law, insurance, purchasing, and fund transfers." "Each chapter is organized alphabetically and each entry is thoroughly cross-referenced for ease of use."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

This award-winning, bestselling reference for professional counselors and graduate students is extensively updated and expanded to encompass critical developments that are immediately relevant to the counseling professions, including the 2014 American Counseling Association Code of Ethics, CACREP/CORE accreditation standards, DSM-5, the Affordable Care Act, and many other important changes. It reflects the ongoing consolidation of a strong identity for professional counselors and the need to address mental health and other counseling concerns amidst marked socio-cultural changes. The only resource of its kind, it is an extremely useful guide for counseling students working toward licensure and certification as well as experienced counselors, counselor educators, clinical supervisors, psychologists, and social workers. The second edition offers a unique interdisciplinary approach inclusive across all counseling disciplines and features contributions from over 110 highly regarded experts in counselor education, research, and practice. It is based on the core content and knowledge areas outlined by CACREP and CORE accreditation standards and disseminates, in 93 chapters, both contemporary insight and practical strategies for working with the complexity of real-life issues related to assessment, diagnosis, and treatment of diverse clients. New chapters address military and veteran health issues; evidence-based practice for training; counseling transgender individuals, partners, and families; counseling caregivers;; social justice; and so much more. In addition to being a quick-access resource for all counseling professionals, the second edition serves as a concise, accessible reference for graduate students preparing for certification and licensure exams. It features an expanded, comprehensive self-exam of over 340 multiple-choice items based on the CORE/CACREP core content and knowledge areas for counselor education and training. New to the Second Edition: Updated and expanded discussion of the 2014 ACA Code of Ethics Affordable Care Act and its impact on delivery of mental health services Coverage of DSM-5 Promotes an interdisciplinary approach inclusive across all counseling disciplines Includes an expanded self-exam with over 340 study questions for NCE and CPCE prep New chapters on military and veteran mental health issues New chapter on evidence-based practices for counseling New chapter on behavioral health and health disparities in the U.S. New chapter on social justice and health equity issues New chapter on counseling caregivers New chapter on counseling children with psychiatric conditions New chapter on counseling for wellness New chapter on counseling survivors of natural disasters New information on complementary, alternative, and integrative approaches New information on counseling LGBTQ couples, partners and families Key Features: Covers all key foundational content for CACREP/CORE-accredited programs within one volume Provides quick access to a vast compendium of counseling information Edited and authored by leading counseling scholars, educators, and practitioners Relevant across all counseling specialties Updated to reflect 2014 ACA Code of Ethics, Affordable Care Act, DSM-5, and revisions to licensure requirements in many states

This comprehensive package of the most useful information in book and CD form is a must for the home office, small office, and corporate office professional alike. About the Desk Reference: Webster2s New World Office Professional2s Desk Reference gives today2s office professional or entrepreneur concise advice, tips, and resources for accomplishing many diverse tasks in the least amount of time. The information is written in simple, direct language and categorized and indexed for quick and easy retrieval. Webster2s New World Office Professional2s Desk Reference is completely up-to-date, covering today2s basic office equipment and current technologies such as desktop publishing, video conferencing, and much more. These special features provide extra value: Sidebars featuring special advice for medical, legal, and technical assistants Model formats for letters, reports, press releases, minutes, and more Numerous reference tables including travel distances, weather, exchange rates, and more A complete, concise style and grammar guide A 33,000-word guide to spelling and hyphenation About the CD-ROM: Writing powerful, effective letters can be time consuming. Webster2s New World Office Professional2s Desk Reference comes with Webster2s New World? 1001 Essential Letters on CD-ROM. The CD provides over 1,000 instant, electronic templates for all letter-writing needs from cover letters to sales-lead generation letters, and more. The keyword search technology allows users to find the perfect letter template in a flash and the easy-to-use customization feature allows for quick personalization. Webster2s New World 1001 Essential Letters is compatible with Microsoft Word, Word Perfect, and MS Write. System requirements are Windows 3.1, 3.11, or Windows 95 on a 486sx 33Mhz or faster system with 8MB RAM, 2MB hard disk space, and a CD-ROM drive.

Do you struggle with research papers for school? Is business writing one of your weak areas? Are you at a loss for what to include in thank-you notes? The Everything Improve Your Writing Book, 2nd Edition can help! With a few simple rules and a little guidance, you, too, can write clearly and concisely. Publishing professional Pamela Rice Hahn outlines simple steps for you to follow for various types of writing, including: Social writing, such as thank-you and get-well notes, congratulatory messages, and invitation responses Journalism, such as letters to the editor, press releases, and freelance article writing Personal and biographical essays Business writing, including sales letters, requests for proposals, and press packets With this practical guide, you'll learn to choose the appropriate tone, use the correct format, and communicate effectively. Whether for school, for work, or just for fun, writing will be a chore no more! Pamela Rice Hahn is the author of The Everything Writing Well Book and Alpha Teach Yourself Grammar and Style in 24 Hours and coauthor of Writing for Profit. Hahn's work has appeared in Glamour, Country Living, Business Venture, Current Notes, and other national publications. She lives in Celina, OH.

Following in the groundbreaking path of its predecessor, the second edition of the 'Social Workers' Desk Reference' provides reliable and highly accessible information about effective services and treatment approaches across the full spectrum of social work practice.

This work provides all the information secretaries need to thrive in the electronic office, respond to planning and scheduling challenges, and enhance their careers. Today's secretary must be a highly skilled problem solver, a confident decision-maker, and an expert communicator. This reference provides secretaries and support staff with hundreds of lists of words, examples, definitions, tips, and guidelines covering over 150 topics that they address daily. Office professionals will find: handy tips on all aspects of telecommunications and solving computer problems; efficient methods for making travel plans and scheduling meetings; tips for making the transition to supervisor; and quick access to the information they need to function in the international environment of today's business.

"This book provides a framework, grounded in the International Coach Federation's eight core competencies, for understanding the coaching relationship and how it benefits the client. It helps the reader to understand the wide variety of applications of personal coaching and explains the change and coaching models that have evolved over decades"--

This book is to professionals what management books are to managers. Chock full of checklists, dos and don'ts, models, assessments, worksheets and flowcharts, this is designed to help professionals: -market their skills -establish 50-50 partnerships with managers -sell their ideas and proposals -establish powerful professional roles -secure client commitment to action

This text in the area of civil litigation investigation continues to fill the need that has long existed for a general reference work on techniques, procedures and practices in the field of legal investigation. Intended as an educational tool for the lay legal investigator, it is written by an investigator with thirty years experience in legal investigating for trial attorneys and in helping to prepare thousands of civil and criminal cases for trial. In its new revised edition, TECHNIQUES OF LEGAL INVESTIGATION has been completely updated for a new generation of legal investigators and provides the latest pertinent case citations from Appellate and Supreme Court decisions. There are over 400 such case citations in this revised edition. Included are discussions of the law of evidence, interviewing witnesses, forensic photography, and investigation reports. A section on professional ethics has been included and an entire chapter has been devoted to criminal defense investigation. Many new illustrations have been included in this new edition. Investigators who must gather the facts of any occurrence, whether a tort or a crime for eventual presentation before a court or other tribunal should find this book a valuable aid.