You'd trust your life with some people. Others, you wouldn't trust for an instant, even when the stakes are low. Why? What builds the personal credibility that some people simply exude? What do they do differently? This book shows you and helps you build your own personal credibility, the #1 attribute in earning trust and achieving success. Renowned personal coach Sandra K. Allgeier begins with a set of powerful stories that demonstrate what personal credibility really consists of, how it's earned, and how easily it can be destroyed. You'll discover how small daily actions, together with specific communication techniques and decisions, shape others' view of whether you can be trusted. Next, Allgeier illuminates three oft-neglected, crucial secrets of personal credibility. You'll find a hands-on assessment tool designed to help you bring more personal authenticity and transparency to your interactions; as well as practical guidance on suspending judgment and really listening, thereby earning others' trust even if you ultimately choose to disagree. Allgeier concludes with seven specific steps you can take every day to increase your personal credibility, and rebuild credibility you may have already lost. Following her easy-to-understand, easy-to-use guidance, you can live a life that's not just more successful, but happier and more fulfilled, too.

This Element is an excerpt fromThe Personal Credibility Factor: How to Get It, Keep It, and Get It Back (If You’ve Lost It) (ISBN: 9780132082792) by Sandy Allgeier. Available in print and digital formats. A complete, realistic, and proven process for rebuilding lost credibility, one step at a time--no matter why you lost it. Many of us are familiar with customer service situations that were seriously blown by someone, but the way in which the problem was corrected caused us to think even more positively about the experience than we might have if the problem had not occurred in the first place. Take, for instance....

A brand new collection of powerful insights into persuading, motivating, and inspiring everyone you work with… 4 pioneering books, now in a convenient e-format, at a great price! 4 remarkable eBooks help you persuade, influence, convince, and inspire everyone around you These 4 extraordinary eBooks offer you an unprecedented toolset for persuading, influencing, inspiring, and motivating everyone around you. In How to Argue: Powerfully, Persuasively, Positively, Oxford's Jonathan Herring teaches you how to calmly and confidently persuade in any environment -- free of fear, confusion, and intimidation. You'll earn practical skills that make some people so articulate and compelling… how to handle difficult people and heated situations… how to make your point more powerfully than ever before. Next, in The Personal Credibility Factor: How to Get It, Keep It, and Get It Back (If You've Lost It), renowned personal coachSandy Allgeier shows how to systematically build your personal credibility -- the #1 attribute in earning trust and success. Allgeier's hands-on assessment tool will help you bring more authenticity and transparency to your interactions, and her practical guidance on listening will help you earn others' trust even if you ultimately choose to disagree. Allgeier concludes with seven specific steps you can take every day to increase personal credibility, and rebuild credibility you've already lost. Then, in How to Get What You Want...Without Having to Ask, best-selling author Richard Templar offers up 100 clever, simple, pain-free ways to get people to happily say "yes" to you. You'll discover bite-size techniques for getting what you want without saying a word… and when you do still have to ask, you'll find the techniques and words that'll get the job done. Finally, in Making Sense of People: Decoding the Mysteries of Personality, renowned psychiatrist and neuroscientist Samuel Barondes shares practical tools for understanding what individuals are really like -- and how they got that way. He offers a complete system for assessing each person's traits, character, and sense of identity, integrating those elements into a unified picture, and using it to be more effective in every area of your life. Learn how to supplement your intuition to choose more satisfying relationships, recognize telltale signs of dysfunction and danger, and savor the complexity and uniqueness of everyone you meet! From world-renowned experts in personal coaching, human motivation, and psychology Jonathan Herring, Sandy Allgeier, Richard Templar, and Samuel Barondes

The International Encyclopedia of Organizational Communication offers a comprehensive collection of entries contributed by international experts on the origin, evolution, and current state of knowledge of all facets of contemporary organizational communication. Represents the definitive international reference resource on a topic of increasing relevance, in a new series of sub-disciplinary international encyclopedias Examines organization communication across a range of contexts, including NGOs, global corporations, community cooperatives, profit and non-profit organizations, formal and informal collectives, virtual work, and more Features topics ranging from leader-follower communication, negotiation and bargaining and organizational culture to the appropriation of communication technologies, emergence of inter-organizational networks, and hidden forms of work and organization Offers an unprecedented level of authority and diverse perspectives, with contributions from leading international experts in their associated fields Part of The Wiley Blackwell-ICA International Encyclopedias of Communication series, published in conjunction with the International Communication Association. Online version available at Wiley Online Library Awarded 2017 Best Edited Book award by the Organizational Communication Division, National Communication Association

This book explores the rich history and current state of the Latina, Latino, Latinx, Latine, Hispanic, or of Spanish Origin+ (LHS+) community’s representation, activism, and leadership within American medicine. It meets the demand for a reference that highlights both the underrepresentation and growth of the LHS+ community in medicine, especially as the LHS+ population now represents the largest non-white ethnic group in the United States. It examines the LHS+ community’s unique health issues and disparities, its ongoing efforts to address such health issues, and its approaches and challenges to developing generations of physicians and healthcare leaders. An Open-Access reference and Sustainable Development Goals Series volume, this book serves as an informative and inspirational resource for educational programming, drafting of policies and procedures, and institutional strategic planning. Across 16 chapters, LHS+ community members and leaders share their unique experiences in pursuing medical careers, using compelling narratives crafted to inspire more LHS+-identified college students to become healthcare professionals and leaders themselves. Additionally, chapters describe several ways in which non-LHS+ identified colleagues can better prepare themselves and their respective institutions to advance health equity for LHS+ communities, support LHS+ learners at all stages of medical education, and bolster current and future LHS+ faculty and senior academic leaders. Latino, Hispanic, or of Spanish Origin+ Identified Student Leaders in Medicine: Recognizing More Than 50 Years of Presence, Activism, and Leadership is a unique and timely book meant to unite and empower current and future physicians through service, mentorship, and education for the benefit of historically underserved communities in the U.S. and beyond.

FAIL Harder follows the hilarious best-seller Fail Nation to showcase 200 original full-color photos of world-wide FAILS based on the popular website failblog.org, the most visited member of the Cheezburger Network. So what qualifies as a FAIL? How about a nursery outfitted with a gun rack hanging over the baby's crib? Perhaps the equation, "E=MC3" written on a classroom's write/erase board. What about a trifecta of beauty parlor, chain saw repair, and nightclub housed inside an all-in-one-stop shop? Classic FAILs like these are presented in more than 15 different categories, including At Home, In A Relationship, On the Job, and With Your Pets. If you must FAIL, FAIL Harder.

A complete plan for earning the trust and confidence of those around you. Learn the three secrets of personal credibility ... and seven powerful ways to enhance it.

Managing Online Reputation is a comprehensive look at online reputation management. Drawing on recent examples of organizations managing their online reputations effectively and ineffectively, it provides a practical and visual tool-kit of processes and techniques to help limit and respond effectively to negative situations on social media.

Monthly current affairs magazine from a Christian perspective with a focus on politics, society, economics and culture.

The follow-up to global bestseller What Got You Here Won't Get You There (the Amazon.com no.1 bestseller for 2007 on Leading People) addresses the vital phases of gaining mojo (tough), maintaining it (tougher) and recapturing it after you lose it (toughest of all, but not impossible) This is vital in any competitive arena, whether business, sport or politics. Goldsmith draws on new research, as well as his extensive experience with corporate teams and top executives, to provide compelling case studies throughout. Readers will learn the 26 powers that are within us all and will come away with a new, hyper-effective technique to define, track and ensure future success for themselves and their organisations. Goldsmith's one-on-one training usually comes with a six-figure price tag. Now his advice is available without the hefty fee.