With the success of the widely acclaimed first volume of this series (Success and Pitfalls of IT Management), comes the second volume, Organizational Achievement and Failure in Information Technology Management. This book is a collection real-life cases that focus on both achievements attained with the successful utilization of information technology as well as failures suffered as a result of substandard use and management of IT resources in organizations. Cases deal with issues that affect a wide variety of organizations--large and small businesses, government organizations and educational institutions.This book also appeared as the journal, Annals of Cases on Information Technology: Applications and Management in Organizations, Volume 2.

"This book provides a much needed understanding of how management can deal with the impact of politics and culture on the overall utilization of information technology within an organization"--Provided by publisher.

Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well—and not so well—so others can learn from these cases during their knowledge management journey. Knowledge management deals with how best to leverage knowledge both internally and externally in organizations to improve decision-making and facilitate knowledge capture and sharing. It is a critical part of an organization's fabric, and can be used to increase innovation, improve organizational internal and external effectiveness, build the institutional memory, and enhance organizational agility. Starting by establishing KM processes, measures, and metrics, the book highlights ways to be successful in knowledge management institutionalization through learning from sample mistakes and successes. Whether an organization is already implementing KM or has been reluctant to do so, the ideas presented will stimulate the application of knowledge management as part of a human capital strategy in any organization. - Provides keen insights for knowledge management practitioners and educators - Conveys KM lessons learned through both successes and failures - Includes straightforward, jargon-free case studies and research developed by the leading KM researchers and practitioners across industries

As the 21st century begins, we are faced with opportunities and challenges of available technology as well as pressured to create strategic and tactical plans for future technology. Worldwide, IT professionals are sharing and trading concepts and ideas for effective IT management, and this co-operation is what leads to solid IT management practices. This volume is a collection of papers that present IT management perspectives from professionals around the world. The papers seek to offer new ideas, refine old ones, and pose interesting scenarios to help the reader develop company-sensitive management strategies.

"This book provides practitioners, educators, and students with examples of the successes and failures in the implementation of strategic information systems in organizations"--Provided by publisher.

"This book explores new approaches which may better effectively identify, explain, and improve IS assessment in organizations"--Provided by publisher.

The growth of modern information technology has created a challenge in the organizational and managerial areas of IT. While technological advances often make tasks easier, the human side of a task is still affected. Cases on the Human Side of Information Technology provides many real-life examples of how organizations have handled human side issues in the overall utilization and management of IT. It presents information to assist educators and professionals in the implementation of strategies for the benefit of the company or organization.

"This book presents a wide range of issues and challenges related to business process reengineering technologies and systems through the use of case studies"--Provided by publisher.

"This book brings together a variety of real-life experiences showing how companies and organizations have successfully, or not so successfully, planned, designed, and implemented different applications using information technology"--Provided by publisher.

Some of the most powerful tools in the hands of educators, researchers and managers are documented cases based on real-life experiences of others. This is particularly true for IT implementation and implications. Success and Pitfalls of Information Technology Management is a collection of actual, real-life cases dealing with a variety of issues in the overall utilization of IT in organizations.