If you've ever said the wrong thing - or said the right thing the wrong way - you know how quickly your moth can make a big mess. But it doesn't have to be that way. After taking the assessment, you will learn a framework that will instantly improve your communication.

Shortlisted for the Bread & Roses Award An Amazon Best Non-Fiction Book of The Year ‘Essential reading‘ – The Guardian ‘Sharp and witty with moments of startling candour‘ – The i ‘Revealing and beautifully written‘ – David Harewood _____ A thought-provoking and fearless exploration of how we can dismantle racism in the classroom and do better by all our students. Before Jeffrey Boakye was a black teacher, he was a black student. Which means he has spent a lifetime navigating places of learning that are white by default. Since training to teach, he has often been the only black teacher at school. At times seen as a role model, at others a source of curiosity, Boakye’s is a journey of exploration – from the outside looking in. In the groundbreaking I Heard What You Said, he recounts how it feels to be on the margins of the British education system. As a black, male teacher – an English teacher who has had to teach problematic texts – his very existence is a provocation to the status quo, giving him a unique perspective on the UK’s classrooms. Told through a series of eye-opening encounters based on the often challenging and sometimes outrageous things people have said to him or about him – from ‘Can you rap?‘ and ‘Have you been in prison?‘ to ‘Stephen who?‘ – Boakye reflects with passion and wit on what he has found out about the presumptions, silences and distortions that underpin the experience of black students and teachers. _____ ‘Hugely important‘ – Baroness Lawrence ‘Deeply compelling, intellectually rigorous and essential‘ – Nels Abbey ‘Makes a powerful case‘ – Rt Hon Lady Hale

At that point clots bulging in my left ventricle raced toward my brain, and the more anxious I became as my heart rate climbed, the more each beat cleared the clots from my arm. That's when my world darkened and my mind escaped my body. I saw my physical being from a few feet above, standing with a friend. "I'm right here," I thought in awe, "but I'm also right over there." I was staring at the shell of myself, but I couldn't approach it. I had no physical feeling, as you would with a body. "This is it," I thought, strangely growing peaceful among the chaos that moments earlier had racked my brain. "I no longer have to wonder how I'll die." I fully knew I was dying and I wasn't shocked. A clear understanding that I teetered between life and death enveloped me. From behind, a warm blanket of serenity overwhelmed my senses, and a powerful feeling to fall back and surrender to the tranquility engulfed me. "It's OK, it's beautiful," the serenity beckoned. "Just lay down." But an overwhelming urge knowing with all of my heart that God needed me on earth for a rebirth and a life of His service kept me from that final, peaceful surrender. I rushed back to my body, where noise and babbling suddenly drowned the perfect peace of moments earlier. Like many scientists before this life-changing stroke, to be certain of something I needed hard data. Evidence. Proof. Something I could measure. Heaven can be an abstract concept, for sure. Before the stroke I wanted to touch Heaven, feel it for proof of its existence. In a sense, I got what I asked for. Ted Odom

The animals in the barnyard discuss the New One that is coming and eventually discover that there is a new baby in the house.

The author, a computer science professor diagnosed with terminal cancer, explores his life, the lessons that he has learned, how he has worked to achieve his childhood dreams, and the effect of his diagnosis on him and his family.

In the hustle and bustle of today's busy world, sometimes it's hard enough to hear yourself think, much less take a minute to stop and listen for the voice of God. But learning to recognize God's voice and the many ways in which He speaks is vital for following His plan. In How to Hear from God, Joyce Meyer shows readers that God reaches out to people every day, seeking a partnership with them to offer guidance and love. She reveals the ways in which God delivers His word and the benefits of asking God for the sensitivity to hear His voice. Joyce asks the question, "Are you listening?" and shares how to do just that.

The nation's premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. With chapters like "The Ten Rules of Successful Communication" and "The 21 Words and Phrases for the 21st Century," he examines how choosing the right words is essential. Nobody is in a better position to explain than Frank Luntz: He has used his knowledge of words to help more than two dozen Fortune 500 companies grow. Hell tell us why Rupert Murdoch's six-billion-dollar decision to buy DirectTV was smart because satellite was more cutting edge than "digital cable," and why pharmaceutical companies transitioned their message from "treatment" to "prevention" and "wellness." If you ever wanted to learn how to talk your way out of a traffic ticket or talk your way into a raise, this book's for you.

"I Heard You Paint Houses" will soon be a major motion picture directed by Martin Scorsese. The working title for the movie is "The Irishman". The first words Jimmy Hoffa ever spoke to Frank "the Irishman" Sheeran were, "I heard you paint houses." To paint a house is to kill a man. The paint is the blood that splatters on the walls and floors. In the course of nearly five years of recorded interviews Frank Sheeran confessed to Charles Brandt that he handled more than twenty-five hits for the mob, and for his friend Hoffa. Sheeran learned to kill in the U.S. Army, where he saw an astonishing 411 days of active combat duty in Italy during World War II. After returning home he became a hustler and hit man, working for legendary crime boss Russell Bufalino. Eventually he would rise to a position of such prominence that in a RICO suit then-U.S. Attorney Rudy Giuliani would name him as one of only two non-Italians on a list of 26 top mob figures. When Bufalino ordered Sheeran to kill Hoffa, he did the deed, knowing that if he had refused he would have been killed himself. Sheeran's important and fascinating story includes new information on other famous murders including those of Joey Gallo and JFK, and provides rare insight to a chapter in American history. Charles Brandt has written a page-turner that has become a true crime classic.

Amid the grandeur of the remote Pacific Northwest stands Kingcome, a village so ancient that, according to Kwakiutl myth, it was founded by the two brothers left on earth after the great flood. The Native Americans who still live there call it Quee, a place of such incredible natural richness that hunting and fishing remain primary food sources. But the old culture of totems and potlatch is being replaces by a new culture of prefab housing and alcoholism. Kingcome's younger generation is disenchanted and alienated from its heritage. And now, coming upriver is a young vicar, Mark Brian, on a journey of discovery that can teach him—and us—about life, death, and the transforming power of love.

NEW YORK TIMES BESTSELLER Executive producer and host Mike Rowe presents a delightfully entertaining, seriously fascinating collection of his favorite episodes from America’s #1 short-form podcast, The Way I Heard It, along with a host of personal memories, ruminations, and insights. It’s a captivating must-read. The Way I Heard It presents thirty-five mysteries “for the curious mind with a short attention span.” Every one is a trueish tale about someone you know, filled with facts that you don’t. Movie stars, presidents, bloody do-gooders, and villains—they’re all here, waiting to shake your hand, hoping you’ll remember them. Delivered with Mike’s signature blend of charm, wit, and ingenuity, their stories are part of a larger mosaic—a memoir full of surprising revelations, sharp observations, and intimate, behind-the-scenes moments drawn from Mike’s own remarkable life and career.