This is a unique book about two types of diplomacy – international and social, that is, traditional and non-traditional. It will be useful for anyone who studies or practices diplomacy, including professional diplomats and those who want to use diplomacy in social life.

This in-depth analysis goes behind the headlines to understand why crucial negotiations fail. The author argues that diplomats often enter negotiations with flawed assumptions about human behavior, sovereignty, and power. Essentially, the international community is using a model of European diplomacy dating back to the 18th century to solve the complex problems of the 21st century. Through numerous examples, the author shows that the key failure in current diplomatic efforts is the entrenched belief that nations, through their representatives, will act rationally to further their individual political, economic, and strategic interests. However, the contemporary scientific understanding of how people act and see their world does not support this assumption. On the contrary, research from decision-making theory, behavioral economics, social neuropsychology, and current best practices in mediation indicate that emotional and irrational factors often have as much, if not more, to do with the success or failure of a mediated solution. Reviewing a wide range of conflicts and negotiations, Noll demonstrates that the best efforts of negotiators often failed because they did not take into account the deep-seated values and emotions of the disputing parties. In conclusion, Noll draws on his own long experience as a professional mediator to describe the process of building trust and creating a climate of empathy that is the key to successful negotiation and can go a long way toward resolving even seemingly intractable conflicts.

Ronald Neumann, former US ambassador and president of the American Academy of Diplomacy, called the second edition of Career Diplomacy a "must-read for those seeking understanding of today's foreign service." In this third edition Kopp and Naland, both of whom had distinguished careers in the field, provide an authoritative and candid account of the foreign service, exploring the five career tracks--consular, political, economic, management, and public diplomacy--through their own experience and through interviews with over one hundred current and former foreign service officials. The book includes significant revisions and updates from the previous edition, such as: Obama administration's use of the foreign service; a thorough discussion of the relationship of the foreign service and the Department of State to other agencies, and to the combatant commands; an expanded analysis of hiring procedures; commentary on challenging management issues in the Department of State, including the proliferation of political appointments, the rapid growth in the number of high-level positions, and the difficulties of running an agency with employees in two personnel systems (civil service and foreign service); and a fresh examination of the changing nature and demographics of the foreign service. Includes a glossary, bibliography, and list of websites and blogs on the subject.

New technologies have opened up fresh possibilities for public diplomacy, but this has not erased the importance of history. On the contrary, the lessons of the past seem more relevant than ever, in an age in which communications play an unprecedented role. Whether communications are electronic or hand-delivered, the foundations remain as valid today as they ever have been. Blending history with insights from international relations, communication studies, psychology, and contemporary practice, Cull explores the five core areas of public diplomacy: listening, advocacy, cultural diplomacy, exchanges, and international broadcasting. He unpacks the approaches which have dominated in recent years – nation-branding and partnership – and sets out the foundations for successful global public engagement. Rich with case studies and examples drawn from ancient times through to our own digital age, the book shows the true capabilities and limits of emerging platforms and technologies, as well as drawing on lessons from the past which can empower us and help us to shape the future. This comprehensive and accessible introduction is essential reading for students, scholars, and practitioners, as well as anyone interested in understanding or mobilizing global public opinion.

Ministries of foreign affairs are prominent institutions of state diplomacy. They remain the operators of key practices associated with diplomacy: communication, representation and negotiation. This book fills a gap by approaching ministries of foreign affairs in a comparative and comprehensive way.

Historians of early modern Europe have long stressed how new practices of diplomacy that emerged during the period transformed European politics. Fictions of Embassy is the first book to examine the cultural implications of the rise of modern diplomacy. Ranging across two and a half centuries and half a dozen languages, Timothy Hampton opens a new perspective on the intersection of literature and politics at the dawn of modernity. Hampton argues that literary texts-tragedies, epics, essays-use scenes of diplomatic negotiation to explore the relationship between politics and aesthetics, between the world of political rhetoric and the dynamics of literary form. The diplomatic encounter is a scene of cultural exchange and linguistic negotiation. Literary depictions of diplomacy offer occasions for reflection on the definition of genre, on the power of representation, on the limits of rhetoric, on the nature of fiction making itself. Conversely, discussions of diplomacy by jurists, political philosophers, and ambassadors deploy the tools of literary tradition to articulate new theories of political action.Hampton addresses these topics through a discussion of the major diplomatic writers between 1450 and 1700-Machiavelli, Grotius, Gentili, Guicciardini-and through detailed readings of literary works that address the same topics-works by Shakespeare, More, Rabelais, Montaigne, Tasso, Corneille, Racine, and Camoens. He demonstrates that the issues raised by diplomatic theorists helped shape the emergence of new literary forms, and that literature provides a lens through which we can learn to read the languages of diplomacy.

[God’s Diplomats is] a mix of impartial description and informed opinion. Not everyone will agree with how different issues are framed, or how different figures are portrayed. But what certainly cannot be argued with is the fact that Gaetan has given a gift not only to foreign policy practitioners, but also to American Catholics. You will not find a book on Church diplomacy as accessible, comprehensive, and faithful, as God’s Diplomats. It is a must read for anyone interested in understanding the Vatican’s diplomatic priorities better — and especially why they don’t always align with America’s. ― National Catholic Register Using inside sources and extensive field reporting about the secretive, high-stakes world of international diplomacy, Vatican reporter Victor Gaetan takes readers to the Holy See to explicate Pope Francis's diplomacy, show why it works, and to offer readers a startling contrast to the dangerous inadequacies of recent U.S. international decisions.

This book provides an introduction to the theory and practice of diplomacy and its vital role in an era of increasing international uncertainty. The work employs a distinctive "diplomatic perspective" on international relations and argues that the experience of conducting diplomacy gives rise to a set of priorities: first, the peaceful resolution of disputes; second, the avoidance of unwanted conflict; and, third, the minimization of the intensity of violent conflict where it has become unavoidable. It argues that changes in the international system require a shift in priorities from the diplomacy of problem-solving by building institutionalized cooperation, to the diplomacy of managing relationships between people. Divided into three sections, the first examines what is meant when we talk about diplomacy, why we need diplomats, and the operations of the modern diplomatic system of states. The second discusses the "three bads," about which people generally worry: bad leaders, bad media, and bad followers. The idea of "bad" is considered in terms of the moral character, professional competence, and the consequences of what people do for us. The final section discusses diplomacy and bad diplomats, reviewing what people can do to help themselves and the professionals be good diplomats. This book is intended as a primary text for courses in international diplomacy and as a supplementary text for courses on contemporary issues in international relations.

Knowledge and Diplomacy presents papers on knowledge and knowledge management from the January 1999 Conference on Knowledge and Diplomacy in Malta. Knowledge management, a popular new concept in the business sector, offers great potential for diplomatic services. The papers in this book, examining the topic from a variety of backgrounds, academic interests and orientations, reflect the multidisciplinary character of knowledge management.