This special report presents results from a survey of 50 corporate and other business libraries. Data is broken out by company sales volume and by type of industry, and the report presents a similar range of data for corporate libraries that Law Library Benchmarks presents for legal libraries. More than 200 detailed tables of data highlight developments in purchasing, digital licensing, use of ebooks and site licenses, policies in knowledge management and virtual library development, as well as spending on books, journals, databases, reference works, directories, cataloging systems, and other information vehicles.

This report, our sixth survey of corporate libraries, presents a broad range of data, broken out by size and type of organization. Among the issues covered are: spending trends on books, magazines, journals, databases, CD-ROM, directories and other information vehicles, plans to augment or reduce the scope and size of the corporate library, hiring plans, salary spending and personnel use, librarian research priorities by type of subject matter, policies on information literacy and library education, library relations with management, budget trends, breakdown in spending by the library vs other corporate departments that procure information, librarian use of blogs and RSS feeds, level of discounts received from book jobbers, use of subscription agents and other issues of concern to corporate and other business librarians.

Corporate Library Benchmarks, 2009 Edition presents extensive data from 52 corporate and other business-oriented libraries; data is broken out by company size, type of industry and other criteria. The mean number of employees for the organizations in the sample is 16,000; the median, 1700. Some of the many issues covered in the report are: spending on electronic and print forms of books, directories, journals and other information resources; library staffing trends, number of library locations maintained and the allocation of office space to the library, disputes with publishers, allocation of library staff time, level of awareness of database contract terms of peer institutions, reference workload, and the overall level of influence of the library in corporate decision making.

This special report looks at the management and development of America[alpha]s thriving special collections in .lm and photography. The report pro.les the following collections: The University of Louisville, the Photographic Archives; the University of Utah[alpha]s Multimedia Collection; The American Institute of Physics[alpha] Emilio Segre Visual Archives; The News.lm Library at the University of South Carolina; The University of California, Berkeley Paci.c Film Archive; the UCLA Film and Television Archive, the Vanderbilt University Television News Archive; The National Archives and Records Administration[alpha]s Special Media Preservation Laboratory; the University of Washington[alpha]s Digital Initiatives. The report covers digitization of photographs and .lm, special collection marketing, collection procurement, funding and .nancing, approaches for optimizing both sales revenues and educational uses, development of web-based sale and distribution systems for photography and .lm, systems to assure copyright compliance, the development of online searchable databases, and many other aspects of .lm and photography special collection management.

Measuring the performance of a library's services is one of the most crucial parts of providing a good service. This important book is the first to provide an accessible account of current thinking on the evaluation of library services, both traditional and - importantly - electronic library services. Illustrated throughout with a range of international examples across different types of libraries, this book will become the standard work on performance measurement. The book is structured to focus first of all on the intended user of the services (outcome and impact perspectives), then to look at the management of the service (output and process issues), then at evaluating the building blocks of services (input issues) and finally to draw together these strands by examining some of the broader frameworks for evaluation which have emerged. The book ends with an extensive Appendix with a description of key methodologies and suitable references. Each chapter includes suggestions for further reading as well as key references. The key areas addressed include: user satisfaction impact on users economic impact inputs evaluating processes counting the outputs acquiring content staff evaluating infrastructure benchmarking and balanced scorecard standards based approaches. Readership: The emphasis on principles and techniques in the book means that it is perfect reading for busy practitioners but it is also eminently suitable for students and researchers trying to get to grips with this tricky area.

This special report looks at the efforts of ten leading art libraries and image collections to digitize their holdings. The study reports on the efforts of The National Gallery of Canada, Cornell University?s Knight Resource Center, the University of North Carolina, Chapel Hill; the Smithsonian Institution Libraries, The Illinois Institute of Technology, The National Archives and Records Administration, McGill University, Ohio State University, the Cleveland Museum of Art, and the joint effort of Harvard, Princeton, The University of California, San Diego, the University of Minnesota and others to develop a union catalog for cultural objects. Among the issues covered: cost of outsourcing, cost of in-house conversions, the future of 35 mm slides and related equipment, use of ARTstor and other commercial services, ease of interlibrary loan in images and the creation of a union catalog, prioritizing holdings for digitization, relationship of art libraries to departmental image collections, marketing image collections, range of end users of image collections, determining levels of access to the collection, digitization and distribution of backup materials on artists lives and times, equipment selection, copyright, and other issues in the creation and maintenance of digital art libraries.

Welcome to the proceedings of the 2005 IFIP International Conference on - bedded and Ubiquitous Computing (EUC 2005), which was held in Nagasaki, Japan, December 6–9, 2005. Embedded and ubiquitous computing is emerging rapidly as an exciting new paradigm to provide computing and communication services all the time, - erywhere. Its systems are now pervading every aspect of life to the point that they are hidden inside various appliances or can be worn unobtrusively as part of clothing and jewelry. This emergence is a natural outcome of research and technological advances in embedded systems, pervasive computing and c- munications, wireless networks, mobile computing, distributed computing and agent technologies, etc. Its tremendous impact on academics, industry, gove- ment, and daily life can be compared to that of electric motors over the past century, in fact it but promises to revolutionize life much more profoundly than elevators, electric motors or even personal computers. The EUC 2005 conference provided a forum for engineers and scientists in academia, industry, and government to address profound issues including te- nical challenges, safety, and social, legal, political, and economic issues, and to present and discuss their ideas, results, work in progress, and experience on all aspects of embedded and ubiquitous computing.