We use politeness every day when interacting with other people. Yet politeness is an impressively complex linguistic process, and studying it can tell us a lot about the social and cultural values of social groups or even a whole society, helping us to understand how humans 'encode' states of mind in their words. The traditional, stereotypical view is that people in East Asian cultures are indirect, deferential and extremely polite - sometimes more polite than seems necessary. This revealing book takes a fresh look at the phenomenon, showing that the situation is far more complex than these stereotypes would suggest. Taking examples from Japanese, Korean, Chinese, Vietnamese and Singaporean Chinese, it shows how politeness differs across countries, but also across social groups and subgroups. This book is essential reading for those interested in intercultural communication, linguistics and East Asian languages.

Pan and Kadar's exciting research compares historical and contemporary Chinese (im)polite communication norms and maps the similarities and differences between them. Considering the importance of China on the world stage, understanding Chinese politeness norms is pivotal, to both experts of communication studies and those who have interactions with the Chinese community.

Proposing a coherent account of Chinese politeness and comparing it with politeness of several linguacultures, this book demonstrates the need of a universal theory of politeness. This title is part of the Flip it Open Programme and may also be available Open Access. Check our website Cambridge Core for details.

This book attempts to bring in the perspective of situational variation in analyzing linguistic politeness, and looks at politeness in the larger framework of social context. It outlines the way into the problem of politeness in Chinese culture and the steps taken in the application of politeness strategies in verbal interaction.

This is the first edited collection to examine politeness in a wide range of diverse cultures. Most essays draw on empirical data from a wide variety of languages, including some key-languages in politeness research, such as English, and Japanese, as well as some lesser-studied languages, such as Georgian.

East-West business is booming as thousands of people flock to China. The author, with 25 years of experience dealing with the Chinese, provides up-to-date advice on how to succeed, avoid gaffes, interpret behaviour and make positive impressions.

Politeness plays a vital role in maintaining class differences. In this highly original account, Sara Mills analyses the interrelationship between class and linguistic interaction, uncovering the linguistic ideologies behind politeness in British English. She sheds light on the way politeness and rudeness interrelate with the marking of class boundaries, and reveals how middle-class positions in society are marked by people's use of self-deprecation, indirectness and reserve. Systematically challenging received wisdom about cross-cultural and inter-cultural differences, she goes beyond the mere context of the interaction to investigate the social dimension of politeness. This approach enables readers to analyse other languages in the same way, and a range of case studies illustrate how ideologies of politeness are employed and judged.

Illustrates the latest trends in politeness research from a multilingual and multicultural perspective, through the application of diverse methodologies.

In a time of fractious politics, being rude can feel wickedly gratifying, while being polite can feel simple-minded or willfully naïve. Do manners and civility even matter now? Is it worthwhile to make the effort to be polite? When rudeness has become routine and commonplace, why bother? When so much of public and social life with others is painful and bitterly acrimonious, why should anyone be polite? As Amy Olberding argues, civility and ordinary politeness are linked both to big values, such as respect and consideration, and to the fundamentally social nature of human beings. Being polite is not just a nicety--it has deep meaning. Olberding explores the often overwhelming temptations to incivility and rudeness, and the ways that they must and can be resisted. Drawing on the wisdom of early Chinese philosophers who lived through great political turmoil but nonetheless avidly sought to "mind their manners," the book articulates a way of thinking about politeness that is distinctively social. We can feel profoundly alienated from others, and others can sometimes be truly terrible, yet, as the Confucian philosophers encourage us to see, because we are social, neglecting the social and political courtesies comes at perilous cost. The book considers not simply why civility and politeness are important, but how. It reveals how small insults can accumulate to damage social relations, how separating people into tribes undermines our better interests, and how even bodily and facial expressions can influence our lives with others. Many of us, in spite of our best efforts, are often tempted to be rude, and will find here tools for fighting that temptation.

This series promotes specialist language studies, both in the fields of linguistic theory and applied linguistics, by publishing volumes that focus on specific aspects of language use and provide valuable insights into language and communication research. A cross-disciplinary approach is favoured and most European languages are accepted.