Learn to communicate more effectively. build collaboration and teamwork, minimize obstacles to productivity, bring quality and customer service to life, positively manage crisis situations and more.

This book gives you practical ideas and strategies to lead yourself and others for the benefit of the group, the team, yourself, and your business.

Focusing on shared responsibility, this easy-to-read handbook encourages all employees to be accountable for values-driven business practices. Walking The Talk Together pinpoints the ten critical behaviors that everyone in your organization must adopt to build a results-oriented environment of trust, commitment, and integrity.

"Ethics 4 Everyone illustrates the plain fact that, on many levels, we have lost sight of the fundamental concept of right and wrong, that we seem all too willing to cut corners, and to do whatever it takes to 'close the deal' and get ahead. More than that, this training program offers do-able, long-term solutions."--Publisher.

"Will someone out there please develop a simple guide to improving employee performance for busy managers like us?" Your colleagues spoke, we listened ... and here it is! The Manager's Coaching Handbook provides managers, supervisors, and team leaders with simple, easy-to-follow guidelines for positively affecting employee performance. Within these pages you'll find practical strategies for dealing with superior performers, those with performance problems, and everyone in between. Looking for a bunch of long-winded theory? You won't find it here! We "cut right to the chase" and give you proven tools you can use immediately - tools to make your job (and your life) easier.

This book is based on the belief that effective leaders accomplish big things by giving employees clear goals, solid accountabilities, and ongoing feedback, coaching and recognition.