Facilitate Groups That Deliver Results Every professional businessperson needs a complete portfolio of skills, yet one area is often taken for granted: the art of facilitation. This book takes the guesswork out of this essential skill and gives you a step-by-step process for becoming an accomplished and successful facilitator. As a facilitator, your job is to remain neutral while helping others achieve common objectives. To do this, you need tools and techniques to deal with a wide variety of group meeting situations. In 10 Steps to Successful Facilitation, you’ll find everything you need, including A wealth of methods and ideas to engage participants Strategies for handling conflict and creating a collaborative climate Tips for using media and technology effectively This second edition features updates to each step, reorganized to align with the problems facilitators face today, such as the increasing prevalence of virtual meetings. You’ll have the help you need to act as a catalyst for progress, enabling others to focus on key issues, arrive at appropriate solutions, and build sustainable agreements. With this book as your roadmap, you can be thoroughly prepared for the role of facilitator, ready to cultivate cooperation and understanding among individuals and assist your organization in developing shared solutions to its challenges.

Overcome Your Fear of Presenting Are you afraid of public speaking? Do you feel anxious before presenting? Are you worried about making mistakes in front of others and being judged? If so, you are not alone—public speaking and presenting are among the things people fear the most. Conquer your phobia of public speaking with 10 Steps to Successful Presentations. In this second edition, the Association for Talent Development provides an updated 10-step guide to delivering first-rate presentations whether you have several months or just one day to prepare. Discover how to develop a dynamic, engaging presentation and deliver it flawlessly. Learn strategies to reduce stress and become a think-on-your-feet presenter. Master your openings and closings (including the question-and-answer session) and captivate your audience from start to finish. Updated tools offer guidance and reassurance along the way. New content covers: leading virtual presentations telling interesting stories and relatable examples using mindfulness to recover in the moment asking questions to involve the audience.

In Today’s Business World, You Are What You Write Good writing can launch a career. It has the power to break through clutter and capture readers’ imaginations. And good writing is not just a skill that marketers must master. Most workplace communication takes written form, and with the rising number of communication channels—social media, instant messaging, blogs—we’re writing more and faster than ever. With new chapters on electronic communication, 10 Steps to Successful Business Writing is your guide to capturing readers’ attention and imagination. Writing instructor and coach, Jack Appleman uses examples and exercises to help you write with clarity and confidence. This updated edition covers the essentials of how to organize your text to hold your readers’ attention; edit yourself for grammar, tone, and excess words; and master the documents for any workplace situation. It doesn’t matter if you’re drafting a business plan, an email, or a Facebook post. Forget the shorthand, drop the exclamation points, and ditch the emojis. Learn to create concise, persuasive, and powerful text with 10 Steps to Successful Business Writing.

Your Fix-It Guide to Training When you need to repair an appliance on the fritz, you can consult the instruction manual. But if you’re stuck when designing or facilitating training, what resource can you turn to for solutions to your problem? Part troubleshooting guide, part introduction to training design and delivery, Troubleshooting for Trainers delivers in-the-moment fixes and longer-term solutions for common challenges at every stage of the learning and development process. Pull it out when you’re in a predicament, flip to the related challenge listed in the table of contents, and find some immediate relief. Better yet, use it to discover tips and strategies that will help you proactively avoid the crises new trainers face. Covering more than 40 challenges, the book offers solutions for when: you feel a lack of personal and professional credibility training isn’t well regarded you don’t have enough resources you have minimal learning design expertise you’re uncertain about measurement and reporting metrics live training surprises throw you for a loop you encounter challenging participants. Perfect for the busy trainer, each chapter briefly describes a challenge for trainers, offers a series of solutions for overcoming it, and includes some resources to go deeper about the topic. Job aids and sample worksheets accompany the solutions. “If only I knew this when I was starting out.” Experienced trainers often express this sentiment later in their careers. Why wait? The next time you’re at a training impasse, troubleshoot your way out.

Every professional businessperson needs a complete portfolio of skills, yet one area is often taken for granted: the art of facilitation. 10 Steps to Successful Facilitation takes the guesswork out of this essential skill and gives you a step-by-step process for becoming an accomplished and successful facilitator. This second edition features updates to each step, reorganized to align with the problems facilitators face today, such as the increasing prevalence of virtual meetings.

The Definitive Resource for the Talent Development Profession The TDBoK™ Guide: Talent Development Body of Knowledge, second edition, is a comprehensive collection of TD concepts, definitions, methodologies, and examples that lays the foundation and guiding principles for those who develop talent in the workplace. Created by the Association for Talent Development (ATD), this reference sets the gold standard for the learning and talent development profession. The first iteration of the TDBok was made available in 2020 through an ATD subscription product. ATD is delighted to present this updated and revised edition in book format. Grounded in and offering a deep dive of ATD’s Talent Development Capability Model, the TDBoK Guide goes beyond the core foundational aspects of training and development and supports the approach that—to be most effective—TD professionals need to develop personal and professional capabilities to impact organizational capability. Covering the TD field’s 23 key disciplines (or capability areas), the TDBoK Guide is divided into three sections that align with the Capability Model’s three domains-personal, professional, and organizational. This second edition—developed by ATD in partnership with industry expert Elaine Biech—includes comprehensive updates based on feedback from the field, more than 100 subject matter expert contributors, and curated perspectives from thousands of publications. For those preparing to obtain certifications offered by ATD—ATD CI’s certification programs, the Associate Professional in Talent Development (APTD), or the Certified Professional in Talent Development (CPTD)—the TDBoK Guide also serves as a helpful resource for exam preparation. ATD’s TDBoK Guide is the differentiator for the field—a resource that every TD professional needs to grow in their careers, today and in the future.

We need to change how we change. Successful organizations are proactive about change and can turn obstacles into opportunities. Thus managing change—its constant barrage, faster pace, and complexity—has become a required skill for leaders, managers, and employees alike. In Change Management Training, master trainer and innovator Elaine Biech presents a complete lineup of workshop resources and tools needed to conduct effective change management training. Help managers understand their expanded role, practice new management techniques, and demystify the people side of change with innovative two-day, one-day, and half-day training workshop. You’ll find all the activities, handouts, tools, and assessments you need inside. Free tools and customization options The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. Preview a sample activity from the book. About the Series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other. Order the ATD Workshop Series Bundle to save.

When it comes to reaching peak performance, emotional intelligence is key. Research shows that emotional intelligence is more important to performance than ability and technical skill combined. But is EI a skill that can be developed in others? Absolutely. Trainer Karl Mulle has developed a collection of complete workshops and tools you’ll need to conduct effective two-day, one-day, and half-day emotional intelligence workshop programs. Free tools and customization options The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. About the Series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other.

Help them make the most out of every meeting. Rambling group discussions, tangential concerns, difficult attendees, and unclear objectives can all derail a facilitated event—and often do. But more than just learning how to avoid the pitfalls, effective facilitators ease the way for groups to achieve desired outcomes, redirect them to constructive paths, and rally commitment to action plans. Expert trainer and facilitator Kimberly Devlin has designed interactive half-day, one-day, and two-day workshops to develop the essential skills of facilitating meetings that inspire, engage, and get results. Complete with all the activities, handouts, assessments, and presentation slides you will need to accelerate learning, these programs make planning your next workshop easy, whether you are new to facilitation or a seasoned pro. About the Series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other.

Empower workshop participants to reclaim their time. Kitchen fire or time waster? The inability to differentiate robs us of precious time and well-being. Master trainer Lisa Downs has developed a collection of complete workshops and tools you’ll need to conduct effective two-day, one-day, and half-day time management workshop programs that teach how to reclaim time and productivity. Empower workshop participants to strategically manage procrastination, negotiate priorities, and exercise control over how they spend their time by helping them develop their time management and productivity skills. Complete with effective training methodologies, this book helps you accelerate learning and leverage technology for maximum efficiency. Workshop programs found in this volume make planning easy and can be tailored for the unique needs of your organization. Supplemental resources are available online and include downloadable and customizable presentation slides, handouts, assessments, and tools.