Based on the five regional Task Force's researchs across the United States, seven Washington D.C. hearings and 55 detailed responses to Task Force survey. Examples CAME from state, county and city governments, schools and other special services.

Written by experienced lecturers, these two Student Books and Tutor's Resource File provide your students with everything they need to achieve the BTEC National in Public Services - at Award, Certificate and Diploma Level.

Incorporating HC 540-i-v, session 2006-07

Offers various things that students need to excel in BTEC First in Public Services. This student book contains real life case studies enabling students to explore a range of issues and relate theory to practice. It includes guidance students need to get the best possible grade in their Integrated Vocational Assignment.

Co-production occurs when citizens actively participate in the design and delivery of public services. The concept and its practice are of increasing interest among policymakers, public service managers and academics alike, with co-production often being described as a revolutionary solution to public service reform. Public Service Management and Asylum: Co-production, Inclusion and Citizenship offers a comprehensive exploration of co-production from the public administration and service management perspectives. In doing so, it discusses the importance of both streams of literature in providing a holistic understanding of the concept, and based on this integration, it offers a model which differentiates co-production on five levels. The first three refer to the role of the public service user in the design and delivery of services (co-construction, participative co-production and co-design) and the other two focus on inter-organisational relationships (co-management and co-governance). This model is applied to the case of asylum seekers in receipt of social welfare benefits in Scotland to explore the implications for social inclusion and citizenship. It argues that as public service users, asylum seekers will always play an active role in the process of service production and while co-production does not provide asylum seekers with legal citizenship status, if offers an opportunity for asylum seekers to act like citizens and supports their inclusion into society. It will be of interest to researchers, academics, policymakers, public services managers, and students in the fields of public management, public administration, organizational studies.

This review of public governance in Finland finds the traditional Nordic model under pressure from rapid ageing, the economic crisis and societal disillusionment. It makes recommendations for improving public governance in Finland.

This book explores the developmental direction of the modernization of China's basic public services in the context of national governance modernization. Describing the blueprint for the modernization of China's basic public services in 2030, including basic public education, basic medical and health services, basic old-age services, and basic public cultural services, this book reflects Chinese public management scholars' strategies for the modernization of China's public services in the next 10 years and the path to get there. This book will interest scholars of Chinese governance, as well as readers who want to understand the current status, challenges and development strategies of China's public service and social policy fields. The authors of the book are professors from the School of Public Management and School of Education of Renmin University of China. The author team was led by Professor Dong Keyong, deanof the School of Public Management and Professor Wei Na, and includes contributions from Professor Liu Peng, Professor Li Wenzhao, Associate Professor Tang Jie, Dr. Ouyang Wei, and Professor Zhou Guangli, Associate Professor Zhou Xiang from the School of Education, and many post-doctoral, doctoral and master students.

The report assesses the contribution made by OECD countries, both at home and internationally, and brings together the main lessons learned through the Organisation's extensive work on sustainable development.

This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective.