Scheduling technology can be used to insure customer service is maximized, sales are optimized, and staffing levels are always proper and adequate. This book is of interest to those in management.

"Nickel and Dimed for the Amazon age," (Salon) the bitingly funny, eye-opening story of finding work in the automated and time-starved world of hourly low-wage labor After the local newspaper where she worked as a reporter closed, Emily Guendelsberger took a pre-Christmas job at an Amazon fulfillment center outside Louisville, Kentucky. There, the vending machines were stocked with painkillers, and the staff turnover was dizzying. In the new year, she travelled to North Carolina to work at a call center, a place where even bathroom breaks were timed to the second. And finally, Guendelsberger was hired at a San Francisco McDonald's, narrowly escaping revenge-seeking customers who pelted her with condiments. Across three jobs, and in three different parts of the country, Guendelsberger directly took part in the revolution changing the U.S. workplace. Offering an up-close portrait of America's actual "essential workers," On the Clock examines the broken social safety net as well as an economy that has purposely had all the slack drained out and converted to profit. Until robots pack boxes, resolve billing issues, and make fast food, human beings supervised by AI will continue to get the job done. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest - and how low wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity. On the Clock explores the lengths that half of Americans will go to in order to make a living, offering not only a better understanding of the modern workplace, but also surprising solutions to make work more humane for millions of Americans.

Cut this book into 160 pieces, glue them together, and have a paper clock operated by weights that keeps perfect time and can be rewound and regulated.

An award-winning sociologist reveals the unexpected link between overwork and inequality. Most Americans work too long and too hard, while others lack consistency in their hours and schedules. Work hours declined for a century through hard-fought labor-movement victories, but they've increased significantly since the seventies. Worked Over traces the varied reasons why our lives became tethered to a new rhythm of work, and describes how we might gain a greater say over our labor time -- and build a more just society in the process. Popular discussions typically focus on overworked professionals. But as Jamie K. McCallum demonstrates, from Amazon warehouses to Rust Belt factories to California's gig economy, it's the hours of low-wage workers that are the most volatile and precarious -- and the most subject to crises. What's needed is not individual solutions but collective struggle, and throughout Worked Over McCallum recounts the inspiring stories of those battling today's capitalism to win back control of their time.

In the wake of the COVID-19 pandemic, trends already underway towards the Future of Work and the gig economy rapidly and unexpectantly accelerated. Physical isolation, travel restrictions, and social distancing challenged organizations to rethink how work gets done and by whom, with ramifications that will stretch beyond the pandemic. Punching the Clock explores how well workers are likely to both navigate and adapt to this new Future of Work, using the best of psychological science as a guide. Although the nature of work might have changed, the drives and needs of workers have not. Psychologists working across disciplines have amassed a deep understanding of these psychological forces, and when brought to bear on the changing workplace landscape, this knowledge can inform our ability to adapt and thrive. By drawing together cognitive, social, and organizational psychology with empirical research of the workplace, Ungemah examines the extent to which the Future of Work and the gig economy can be realized without breaking down the social fabric that holds the workplace together.

A nurse inserts an I.V. A personal care attendant helps a quadriplegic bathe and get dressed. A nanny reads a bedtime story to soothe a child to sleep. Every day, workers like these provide critical support to some of the most vulnerable members of our society. Caring on the Clock provides a wealth of insight into these workers, who take care of our most fundamental needs, often at risk to their own economic and physical well-being. Caring on the Clock is the first book to bring together cutting-edge research on a wide range of paid care occupations, and to place the various fields within a comprehensive and comparative framework across occupational boundaries. The book includes twenty-two original essays by leading researchers across a range of disciplines—including sociology, psychology, social work, and public health. They examine the history of the paid care sector in America, reveal why paid-care work can be both personally fulfilling but also make workers vulnerable to burnout, emotional fatigue, physical injuries, and wage exploitation. Finally, the editors outline many innovative ideas for reform, including top-down and grassroots efforts to improve recognition, remuneration, and mobility for care workers. As America faces a series of challenges to providing care for its citizens, including the many aging baby boomers, this volume offers a wealth of information and insight for policymakers, scholars, advocates, and the general public.

Contains 250 black and white photographs of clocks, followed by a List of American Clockmakers and a List of Foreign Clockmakers. Indexed. Note publication date of 1924.

Poets, rock stars, filmmakers, activists, novelists, and historians lend their voices to this landmark collection about the daily grind.

Most of us have said, "If only I had more time," as a way of explaining why we aren't leading our most fulfilling lives. This book turns the concept of time management upside down by presenting exciting new tools for viewing and experiencing your time. Creating Time combines creativity with science in a gorgeous colorful format that presents a fascinating adventure in which you will imagine, create, and completely reshape the way you experience time. Each chapter presents a shift-making concept illustrated by real-life examples, step-by-step introspective processes, and powerful creative projects that inspire a new sense of time, a liberating view of self, and a fresh perspective on the meaning of being human, empowered, and fully alive.

Do you worry that your business will collapse without your constant presence? Are you sacrificing your family, friendships, and freedom to keep your business alive? What if instead your business could run itself, freeing you to do what you love when you want, while it continues to grow and turn a profit? It’s possible. And it's easier than you think. If you're like most entrepreneurs, you started your business so you could be your own boss, make the money you deserve, and live life on your own terms. In reality, you're bogged down in the daily grind, constantly putting out fires, answering an endless stream of questions, and continually hunting for cash. Now, Mike Michalowicz, the author of Profit First and other small-business bestsellers, offers a straightforward step-by-step path out of this dilemma. In Clockwork, he draws on more than six years of research and real life examples to explain his simple approach to making your business ultra-efficient. Among other powerful strategies, you will discover how to: Make your employees act like owners: Free yourself from micromanaging by using a simple technique to empower your people to make smart decisions without you. Pinpoint your business's most important function: Unleash incredible efficiency by identifying and focusing everyone on the one function that is most crucial to your business. Know what to fix next: Most entrepreneurs try to fix every inefficiency at once and end up fixing nothing. Use the "weakest link in the chain" method to find the one fix that will add the most value now. Whether you have a staff of one, one hundred, or somewhere in between, whether you're a new entrepreneur or have been overworked and overstressed for years, Clockwork is your path to finally making your business work for you.