Working in a world of hurt fills a significant gap in the studies of the psychological trauma wrought by war. It focuses not on soldiers, but on the men and women who fought to save them in casualty clearing stations, hospitals and prison camps. The writings by doctors, nurses, ambulance drivers and other medical personnel reveal the spectrum of their responses that range from breakdown to resilience. Through a rich analysis of both published and unpublished personal from the First World War in the early twentieth century to Iraq in the early twenty-first, Acton and Potter put centre stage the letters, diaries, memoirs and weblogs that have chronicled physical and emotional suffering, many for the first time. Wide-ranging in scope, interdisciplinary in method, and written in a scholarly yet accessible style, Working in a world of hurt is essential reading for lecturers and students as well as the general reader.

This book presents an interpretation of the nature of musculoskeletal pain. It describes aclassification system for assessment and treatmentof musculoskeletal pain with emphasison patient education and active exercise. Thisapproach to musculoskeletal pain has grownout of theoretical considerations supported bydifferent levels of research and based on clinicalobservations for the last 16 years at the RehabilitationInstitute of Chicago. Rather than offeringanother technique, this approach provides youwith principles carried forward and supported byresearch in how to educate and guide exercise foryour patients who suffer from musculoskeletalpain. This book is unique in that it is intendedto serve both the clinicians who treat and thepatients who suffer from musculoskeletal painthrough education about pain mechanisms andthe active care associated with them.

Yong Zhao shines a light on the long-ignored phenomenon of side effects of education policies and practices, bringing a fresh and perhaps surprising perspective to evidence-based practices and policies. Identifying the adverse effects of some of the “best” educational interventions with examples from classrooms to boardrooms, the author investigates causes and offers clear recommendations. “A highly readable and important book about the side effects of education reforms. Every educator and researcher should take its lessons to heart.” —Diane Ravitch, New York University “A stunning analysis of the problems encountered in our efforts to improve education. If Yong Zhao has not delivered the death blow to naive empiricism, he has at least severely wounded it.” —Gene V. Glass, San José State University “This book is a brilliantly written analysis of well-known educational change efforts followed by a concrete call for action that no policymaker, researcher, teacher, or education reform advocate should leave unread.” —Pasi Sahlberg, University of New South Wales, Sydney “Nothing less than the future of the republic is dealt with in this wonderful and crucial book about the field of educational research and policy.” —David C. Berliner, Arizona State University

One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento

Hurt provided a vivid and insightful view into the world of today's teenagers. Now leading youth ministry expert Chap Clark substantially updates and revises his groundbreaking bestseller (over 55,000 copies sold). Hurt 2.0 features a new chapter on youth at society's margins and new material on social networking and gaming. Each chapter has been thoroughly revised with new research, statistics, quotations, and documentation. Praise for the first edition "Based on solid research and years of insightful observation, Hurt offers a deep and penetrating look into the contemporary adolescent experience that will serve us well as we work to have a prophetic, preventive, and redemptive influence on the world of today's youth culture."--Walt Mueller, Center for Parent/Youth Understanding "A daring yet hopeful glance into the underworld of teen promiscuity, self-mutilation, and suicide. . . . A groundbreaking resource for parents, youth ministers, and counselors."--ForeWord "Clark's classic book [is] highly recommended by youth workers and educators who write about teenage stress. It is foundational reading that provides valuable insight into the hurting hearts of young people."--YouthWorker Journal "Clark has been stepping inside the world of teenagers for many years. This book is a unique invitation for us to join him in their world. When we finish this journey, we will care more about kids and understand who they are and the challenges they face."--Denny Rydberg, Young Life "Drawing together research from many others along with his fresh exploration into the world beneath, Clark paints a compelling picture of adolescent life. . . . This book is a must-read for anyone who has any contact with adolescents."--Journal of Youth Ministry

The Wall Street Journal bestseller—a Financial Times Business Book of the Month and named by The Washington Post as “One of the 11 Leadership Books to Read in 2018”—is “a refreshingly data-based, clearheaded guide” (Publishers Weekly) to individual performance, based on a groundbreaking study. Why do some people perform better at work than others? This deceptively simple question continues to confound professionals in all sectors of the workforce. Now, after a unique, five-year study of more than 5,000 managers and employees, Morten Hansen reveals the answers in his “Seven Work Smarter Practices” that can be applied by anyone looking to maximize their time and performance. Each of Hansen’s seven practices is highlighted by inspiring stories from individuals in his comprehensive study. You’ll meet a high school principal who engineered a dramatic turnaround of his failing high school; a rural Indian farmer determined to establish a better way of life for women in his village; and a sushi chef, whose simple preparation has led to his unassuming restaurant being awarded the maximum of three Michelin stars. Hansen also explains how the way Alfred Hitchcock filmed Psycho and the 1911 race to become the first explorer to reach the South Pole both illustrate the use of his seven practices. Each chapter “is intended to inspire people to be better workers…and improve their own work performance” (Booklist) with questions and key insights to allow you to assess your own performance and figure out your work strengths, as well as your weaknesses. Once you understand your individual style, there are mini-quizzes, questionnaires, and clear tips to assist you focus on a strategy to become a more productive worker. Extensive, accessible, and friendly, Great at Work will help us “reengineer our work lives, reduce burnout, and improve performance and job satisfaction” (Psychology Today).

“Periodically a writer captures the pattern of comedy and tragedy that peppers office life like alternating colors of carpet squares. . . . As smart as Medoff’s critique of corporate inanity is, it’s tempered by compassion for these people, who are ultimately tender with each other, too. . . . Medoff finds plenty of hurt—but strains of hope, too.” —Ron Charles, The WashingtonPost The acclaimed and deeply felt novel that illuminates the pivotal role of work in our lives. Rosa Guerrero beat the odds as she rose to the top of the corporate world. An attractive woman of a certain age, the longtime chief of human resources at Ellery Consumer Research is still a formidable presence, even if her most vital days are behind her. A leader who wields power with grace and discretion, she has earned the devotion and loyalty of her staff. No one admires Rosa more than her doting lieutenant Leo Smalls, a benefits vice president whose whole world is Ellery. While Rosa is consumed with trying to address the needs of her staff within the ever-constricting limits of the company’s bottom line, her associate director, Rob Hirsch, a middle-aged, happily married father of two, finds himself drawing closer to his "work wife," Lucy Bender, an enterprising single woman searching for something—a romance, a promotion—to fill the vacuum in her personal life. For Kenny Verville, a senior manager with an MBA, Ellery is a temporary stepping-stone to bigger and better places—that is, if his high-powered wife has her way. Compelling, flawed, and heartbreakingly human, these men and women scheme, fall in and out of love, and nurture dreams big and small. As their individual circumstances shift, one thing remains constant—Rosa, the sun around whom they all orbit. When her world begins to crumble, the implications for everyone are profound, and Leo, Rob, Lucy, and Kenny find themselves changed in ways beyond their reckoning. Jillian Medoff explores the inner workings of an American company in all its brilliant, insane, comforting, and terrifying glory. Authentic, razor-sharp, and achingly funny, This Could Hurt is a novel about work, loneliness, love, and loyalty; about sudden reversals and unexpected windfalls; a novel about life.

"Nickel and Dimed for the Amazon age," (Salon) the bitingly funny, eye-opening story of finding work in the automated and time-starved world of hourly low-wage labor After the local newspaper where she worked as a reporter closed, Emily Guendelsberger took a pre-Christmas job at an Amazon fulfillment center outside Louisville, Kentucky. There, the vending machines were stocked with painkillers, and the staff turnover was dizzying. In the new year, she travelled to North Carolina to work at a call center, a place where even bathroom breaks were timed to the second. And finally, Guendelsberger was hired at a San Francisco McDonald's, narrowly escaping revenge-seeking customers who pelted her with condiments. Across three jobs, and in three different parts of the country, Guendelsberger directly took part in the revolution changing the U.S. workplace. Offering an up-close portrait of America's actual "essential workers," On the Clock examines the broken social safety net as well as an economy that has purposely had all the slack drained out and converted to profit. Until robots pack boxes, resolve billing issues, and make fast food, human beings supervised by AI will continue to get the job done. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest - and how low wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity. On the Clock explores the lengths that half of Americans will go to in order to make a living, offering not only a better understanding of the modern workplace, but also surprising solutions to make work more humane for millions of Americans.

In today’s work environment, the lines between our professional and personal lives are blurred more than ever before. Whatever is happening to us outside of our workplace—whether stressful, painful, or joyful—follows us into work as well. We may think we have to keep these realities under wraps and act as if we “have it all together.” But as Mike Robbins explains, we can work better, lead better, and be more engaged and fulfilled if—instead of trying to hide who we are—we show up fully and authentically. Mike, a sought-after motivational speaker and business consultant, has spent more than 15 years researching, writing, and speaking about essential human experiences and high performance in the workplace. His clients have ranged from Google to Citibank, from the U.S. Department of Labor to the San Francisco Giants. From small start-ups in Silicon Valley to family-owned businesses in the Midwest. From what he’s seen and studied over the years, Mike believes that for us to thrive professionally, we must be willing to bring our whole selves to the work that we do. Bringing our whole selves to work means acknowledging that we’re all vulnerable, imperfect human beings doing the best we can. It means having the courage to take risks, speak up, have compassion, ask for help, connect with others in a genuine way, and allow ourselves to be truly seen. In this book, Mike outlines five principles we can use to approach our own work in this spirit of openness and humanity, and to help the people we work with feel safe enough to do the same, so that the teams and organizations we’re a part of can truly succeed. “This book will offer you insights, ideas, and tools to inspire you to bring all of who you are to the work that you do—regardless of where you work, what kind of work you do, and with whom you do it. And, if you’re an owner, leader, or just someone who wants to have influence on those around you—this book will also give you specific techniques for how to build or enhance your team’s culture in such a way that encourages others to bring all of who they are to work.”