"The author makes a compelling case that we often start solving a problem before thinking deeply about whether we are solving the right problem. If you want the superpower of solving better problems, read this book." -- Eric Schmidt, former CEO, Google Are you solving the right problems? Have you or your colleagues ever worked hard on something, only to find out you were focusing on the wrong problem entirely? Most people have. In a survey, 85 percent of companies said they often struggle to solve the right problems. The consequences are severe: Leaders fight the wrong strategic battles. Teams spend their energy on low-impact work. Startups build products that nobody wants. Organizations implement "solutions" that somehow make things worse, not better. Everywhere you look, the waste is staggering. As Peter Drucker pointed out, there's nothing more dangerous than the right answer to the wrong question. There is a way to do better. The key is reframing, a crucial, underutilized skill that you can master with the help of this book. Using real-world stories and unforgettable examples like "the slow elevator problem," author Thomas Wedell-Wedellsborg offers a simple, three-step method - Frame, Reframe, Move Forward - that anyone can use to start solving the right problems. Reframing is not difficult to learn. It can be used on everyday challenges and on the biggest, trickiest problems you face. In this visually engaging, deeply researched book, you’ll learn from leaders at large companies, from entrepreneurs, consultants, nonprofit leaders, and many other breakthrough thinkers. It's time for everyone to stop barking up the wrong trees. Teach yourself and your team to reframe, and growth and success will follow.

'So funny, and so wise. Just like the man himself' - Richard Osman 'I inhaled it. HILARIOUS. So sharp - it really made me laugh' - Katharine Ryan Jack Dee has been very busy during lockdown and would like to update everybody on what he's been up to. While the nation has been baking bread and clearing out cupboards, Jack has retrained online as a psychotherapist and is now open for business. After FOUR HOURS study, he has a certificate of completion from The Ruislip College of Advansed Learning [sic]. If you have an emotional, relationship, work or other issue that you need help with, or if you've just totally lost your sh*t and can't take it anymore, then he would love to hear from you. This book will be a rich compendium of your problems along with Jack's unique, very professional, advice.

“Watch out, Goliath. Jon Yates has a slingshot and he’s teaching us how to use it.” —Amy Dickinson, New York Times bestselling author and America’s favorite advice columnist “Jon Yates gives consumers a great primer on how to solve their own customer service problems.” —Angie Hicks, Founder of “Angie’s List” Jon Yates, the Chicago Tribune’s popular “Problem Solver,” offers eminently practical, money-saving advice on how to become your own consumer advocate. What’s Your Problem? is a godsend for anyone who has ever had to take on the bureaucracy—from getting through to the cable company to dealing with identity theft to fighting the unfriendly skies. The first book of its kind—a combination of illuminating true stories and essential advice for cutting through the red tape put up by local governments, health insurance companies, and heartless corporations—What’s Your Problem? is an indispensable handbook that can alleviate your frustrations once and for all and help you get the results you need fast!

Provides instructional tools and methods to help teachers understand various problem solving strategies and discusses how to use each strategy with students.

This lively book provides an essential introduction to the critical analysis of social problems and the policy process. It argues that policy does not just have an impact of people’s lives, but that people can and should have an impact on policy. Rather than assuming that social policies reflect an inevitable response to pre-existing givens, the author adopts a more proactive position to show how a ‘problem’ is fabricated and how a particular response to a ‘problem’ is legitimated. He goes on to demonstrate how the struggle over the meaning and desirable response to a range of social issues continues to take place not only in Parliament, but across broadcast and print media and the numerous internet channels. The book provides students, practitioners and activists with a rationale for and means to read, write and perform policy analysis. Drawing on the notion of policy literacy, readers will be introduced to a range of resources to enable them to further develop the ability to both read (comprehend), write (create, design, produce) and perform (influence and shape) policies. The book is illustrated throughout with examples from historical and contemporary representations of social problems and local, national and global policy making and practice. Each section will make reference to a toolkit that tutors, student and activists can access to help inform their practice. Presented in an accessible format, the book demonstrates that making sense of social issues and the policy process, also means making sense of some of the fundamental questions, values and assumptions of how is / should society be organised and our own role in the shaping of society. In this way the book not only provides practical and critical insights into the policy process, but is also an intellectually challenging and stimulating read.

This book contains material that will help any primary-grade teacher improve the problem-solving section of the mathematics program.

Turn team members into innovators Most organizations approach innovation as if it were a sideline activity. Every so often employees are sent to “Brainstorm Island”: an off-site replete with trendy lectures, creative workshops, and overenthusiastic facilitators. But once they return, it’s back to business as usual. Innovation experts Paddy Miller and Thomas Wedell-Wedellsborg suggest a better approach. They recommend that leaders at all levels become “innovation architects,” creating an ecosystem in which people engage in key innovation behaviors as part of their daily work. In short, this book is about getting to a state of “innovation as usual,” where regular employees—in jobs like finance, marketing, sales, or operations—make innovation happen in a way that’s both systemic and sustainable. Instead of organizing brainstorming sessions, idea jams, and off-sites that rarely result in success, leaders should guide their people in what the authors call the “5 + 1 keystone behaviors” of innovation: focus, connect, tweak, select, stealthstorm, (and the + 1) persist: • Focus beats freedom: Direct people to look only for ideas that matter to the business • Insight comes from the outside: Urge people to connect to new worlds • First ideas are flawed: Challenge people to tweak and reframe their initial ideas • Most ideas are bad ideas: Guide people to select the best ideas and discard the rest • Stealthstorming rules: Help people navigate the politics of innovation • Creativity is a choice: Motivate everyone to persist in the five keystone behaviors Using examples from a wide range of companies such as Pfizer, Index Ventures, Lonza, Go Travel, Prehype, DSM, and others, Innovation as Usual lights the way toward embedding creativity in the DNA of the workplace. So cancel that off-site. Instead, read Innovation as Usual—and put innovation at the core of your business.

How do you deal with problems? Find out in this bold, humorous, and surprisingly insightful picture book that personifies "problems" as creatures, and skillfully teaches readers (big and small!) how to handle one when it appears. Have you ever met a problem? They come in all shapes and sizes, and can pop up at the most inconvenient times. But you should know some things about problems that will help you make them disappear... This picture book's original take on managing emotions, and emphasis on communication, will help little ones and grown-ups alike naviagate their peskiest problems. THE PROBLEM WITH PROBLEMS is filled with social-emotional learning-based advice for every kind of situation, wrapped lovingly in the lyrical prose of award-winning children's poet Rachel Rooney.

I did get shot and it is my problem. A bullet fired at point-blank range, slammed into my chest, clipped my lung, narrowly missed my heart and lodged in my spine, paralyzing me from the chest down - and I had to deal with it. I still have to deal with it every day. That is my problem. Now, what is your problem? What do you have to deal with today - or every day? Do you have something lodged in you - maybe not in your spine, but perhaps in your heart or mind - that causes you pain and makes you feel paralyzed one way or another? What position are you taking relative to your problems? In other words, what is your attitude relative to your situation? Technically, that is what attitude is; it is simply a position.