Along with the increasing deregulation of European utility markets the dynamics of and the competitive pressure in the utility industries have steadily increased over the last years. These changes in the regulatory framework towards an integrated market environment have resulted in new challenges for the management of power and gas companies and in a substantial need for strategic reorientation. In the context of these developments the Handbook Utility Management reflects current challenges in the utility industries and provides solutions from a managerial perspective. The inclusion of latest insights from top managers, renowned researchers, professionals in utility-related investment banking and consulting, and professionals in public and supranational organizations on all value chain activities within the industry makes the Handbook an indispensable asset for both professionals and researchers.

This manual is designed to train agency managers to use good business practices in managing a water or wastewater utility. It offers detailed information regarding all major responsibilities of a utility manager's key job elements and provides practical guidelines for policies and procedures. The manual explains how to asses the financial strength and stability of a utility, principles of budgeting, and how to fund capital improvements.

Annotation Water utility managers are in a challenging profession, and managerial leadership is key to successful utility operations. AWWA Manual M5, Water Utility Management, was developed through the collaborative effort of leaders in the utility profession who have successfully met the challenges of managing a water utility. This practical manual covers management issues such as internal organizational structure of typical water utilities, government relations, safety programs, engineering, public relations, and more. Book jacket.

This is a best practice manual for addressing water losses in water distribution networks worldwide. Systems and methodologies are presented for improving water loss and leakage management in a range of networks, from systems with a well-developed infrastructure to those in developing countries where the network may need to be upgraded. The key feature of the manual is a diagnostic approach to develop a water loss strategy - using the appropriate tools to find the right solutions - which can be applied to any network. The methods of assessing the scale and volume of water loss are outlined, together with the procedures for setting up leakage monitoring and detection systems. As well as real losses (leakage) procedures for addressing apparent losses, by introducing regulatory and customer metering policies are explained. Suggestions are made for demand management and water conservation programmes, to complement the water loss strategy. Recommendations are made for training workshops and operation and maintenance programmes to ensure skills transfer and sustainability. The manual is illustrated throughout with case studies. Losses in Water Distribution Networks will appeal to a wide range of practitioners responsible for designing and managing a water loss strategy. These include consultants, operations managers, engineers, technicians and operational staff. It will also be a valuable reference for senior managers and decision makers, who may require an overview of the principles and procedures for controlling losses. The book will also be suitable as a source document for courses in Water Engineering, Resource Management and Environmental Management.

This manual of practice covers public water utility management, designed for new managers, accountants, and supervisors. Second edition.