This tour-leading book is suitable for people who wish to step into the tourism industry. This book covers the job tasks that need to be performed by a tour leader or tour manager in detail. The content structure is 100% based on the job-occupation standard requirements in certain countries. This book will cover the following topics: Introduction Perform pre-tour functions Perform a health, safety, and security briefing Perform on-tour functions Perform tour contingency measures Perform post-tour functions Perform job enrichment activities This book is also suitable for colleges and universities to use as a reference to teach related tourism subjects. This book includes certain exercise questions and discussions to be used in the tutorial lesson of the tourism course.

Take a tour you'll never forget as you navigate the stunning vistas of gorgeous Ireland along with the hearts and minds of a cast of characters who will live with you, long after you've finished the last page. During a routine tour of Ireland, tour guide Conor O'Shea finds himself on a journey of his own through the lives of his hilarious companions as together they navigate both the Irish countryside and the secrets of their individual lives. A Wall Street banker, a divorcee, a musician, a cop, and a professor all enter Ireland with something on their minds, and throughout their journey with Conor as their guide, they each begin to show something of themselves against the spectacular backdrop of Ireland. As colourful and turbulent as an Irish hillside, The Tour offers more than just a look at one of the world's most beautiful places, but contrasts Ireland's open skyways and idyllic views against the secret lives of the individual. Witty, informative, and with a touch of romance, The Tour offers a unique look at the lives of others as they travel the Emerald Isle

From museum viewing to treks in the jungle, the travel possibilities for a tour guide are exciting and endless. Learn all there is to know about the tour guiding industry, whether you want to become an independent tour guide, work for an existing company, or set up your own tour guiding business. Includes: Organizing your own tour Marketing and advertising your tour Setting rates and commissions Becoming the perfect tour director Building your company.

Whether you want to become a tour guide or are already working in the industry, How to Be an Award-Winning Tour Guide can help transform your guiding skills from basic to brilliant and open new doors to one of the world’s most exciting professions. Written by award-winning tour operators and tour guide trainers, this book is loaded with insight, personal experiences, industry knowledge, anecdotes, hints, humour, hands-on exercises and sound advice. With their combined 40 years’ experience in tourism and communications, the authors know how important a good tour guide is to delivering a quality visitor experience. Now they’re sharing their knowledge with you. How to Be an Award-Winning Tour Guide is essential reading for tour guides, tour operators, coach drivers, hoteliers, wholesalers, retailers, students, educators, employers, travel writers, tourism officials, visitor centre employees, venue managers or anyone involved in the tourism industry.

Everyone wants to visit New York at least once. The Big Apple is a global tourist destination with a dizzying array of attractions throughout the five boroughs. The only problem is figuring out where to start—and that’s where the city’s tour guides come in. These guides are a vital part of New York’s raucous sidewalk culture, and, as The Tour Guide reveals, the tours they offer are as fascinatingly diverse—and eccentric—as the city itself. Visitors can take tours that cover Manhattan before the arrival of European settlers, the nineteenth-century Irish gangs of Five Points, the culinary traditions of Queens, the culture of Harlem, or even the surveillance cameras of Chelsea—in short, there are tours to satisfy anyone’s curiosity about the city’s past or present. And the guides are as intriguing as the subjects, we learn, as Jonathan R. Wynn explores the lives of the people behind the tours, introducing us to office workers looking for a diversion from their desk jobs, unemployed actors honing their vocal skills, and struggling retirees searching for a second calling. Matching years of research with his own experiences as a guide, Wynn also lays bare the grueling process of acquiring an official license and offers a how-to guide to designing and leading a tour. Touching on the long history of tour-giving across the globe as well as the ups and downs of New York’s tour guide industry in the wake of 9/11, The Tour Guide is as informative and insightful as the chatty, charming, and colorful characters at its heart.

Have you ever wanted to become a Tour Guide but not known where to start? Do you yearn to travel the world, explore exotic locations and lead groups of people around unfamiliar places like it's your own backyard?This book can help you become a Tour Guide. It will teach you what you need to say, how to advertise your services and even how to get paid. It will teach you how to start your first tour, how to get repeat business after you've finished it and even what life is really like 'out there on the road'.Written by a Tour Guide with experience in guided tours across 15 countries and with contributions from experts all across the world, there's no better place to start one of the best careers in the world than this book.Nick Manning's How to be a tour guide: the essential training manual for tour managers and tour guides is the ultimate reference book and training tool, as used and proved by Tour Guides across the world every day."Nick Manning lets you know just how big the world is and how many different rules there are while taking you under his wings and navigating you through the aspects of successful tour managing and guiding. This book tells you how to become a GREAT tour manager/guide and is written in a way that will connect with you". - Kristene Murphy"Quite simply the best product available to aspiring tour guides on the market today. No industry professional should be without it." - Industry Insider

Research delivers a multitude of approaches to value creation, represented here as a set of definitions, perspectives and interpretations of how tourists, as customers, create value alone and with others. Now updated throughout, Creating Experience Value in Tourism, 2nd Editionprovides a clarification of these approaches as well as a practical translation as to how they can work within industry. Concluding with a summary of the areas for future research, this is a key resource for researchers, particularly those interested in experience value and co-creation, as well as a useful read for students of tourism and related industries.

Ranging from riot-torn Cincinnati, Ohio, where the nation's racial and police issues have boiled over into the streets, to illuminating community concerns from coast to coast, Kathy Y. Wilson writes with a fusion of well-honed fury and captivating irreverance. Wilson will suprise you with her insight and move you with her honesty.

Tour guides, a highly responsible group of professionals who are in direct communication with tourists traveling around the world, have a great impact on the proper promotion of the culture of countries, global peace, and tolerance. Additionally, they are also effective in the preservation of world natural heritage. Thus, the educational status of tour guides, as well as the characteristics and ethical values that they should possess, need to be examined on an international scale. In today’s world, where tourism demand is directed towards all types of tourism, practices in special interest tourism should be customized in order to ensure the highest level of service quality and cultural appreciation. Cases on Tour Guide Practices for Alternative Tourism provides emerging research exploring the theoretical and practical aspects of the occupational issues that surround tour guides and their applications within international tourism. Featuring coverage on a broad range of topics such as cultural education, specialized learning, and international business, this book is ideally designed for tour guides, travel agencies, tour managers, tour developers, heritage sites, museums, academicians, researchers, students, industry experts, and hospitality professionals.

This book provides an authoritative, state-of-the-art review of tour guiding scholarship and research. It aims to foster best practice and to stimulate further study and research on tour guiding across a range of disciplines. The book is well-illustrated and its accessible style with chapter summaries makes it ideal for students as well as researchers.