"To an amazing vet receptionist..." is a gift book designed to give to vet receptionists in your life that as a reminder of how brilliant and valuable they actually are. A bitesize read of 36 pages, packed with heartfelt words and encouragement for all veterinary reception team members, regardless of whether you're a pet owner or team member. A genuine reminder of what amazing human beings they are, and a vital cog in veterinary practice.Illustrations on extended creative license copyright Tatiana Davidova (Creative Market).

As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. - The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients - Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' - Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness - Case studies used to help the reader identify and learn about specific issues and situations - The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity - Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service - Inclusion of more case study boxes and further reading references - Fresh 2-colour text for easy reading and increased navigability - New, durable cover

Get the best Receptionist Adult Coloring book to relief and mood lifting. You will feel very good after done the coloring of one page. This coloring book contains funny and humorous Receptionist related designs and sayings surrounded by beautiful patterns, mandalas, and flowers, etc... Coloring Book Features: 8.5""x11"" Softcover Coloring Book. White pages to make your own background color. Very helpful for Stress relief. Swear word pages. Perfect size to easily fit in your purse or backpack. This Book makes a Perfect Gift for any Receptionists / GET YOURS NOW!!

Tasks for the Veterinary Assistant, Third Edition provides practical, step-by-step instructions for preparing and performing a wide range of veterinary assisting tasks. With expanded coverage of large animal and exotic restraint, anatomy and physiology, nutrition and feeding, digital radiography, and electronic medical records and client communication, this revised edition now includes why and when to perform each task with the preparation and procedure information. The book includes everything from appearance and professional language to equipment maintenance and dental and surgical assisting, making it equally useful for learning new techniques or as a memory refresher. Offering a detailed, comprehensive guide to all aspects of veterinary assisting, the book is written using an accessible, user-friendly style. A companion website offers figures from the book, downloadable flash cards, lesson plans, exams, a competency checklist, and concept maps. Tasks for the Veterinary Assistant is equally useful for acquiring new skills and gaining confidence in the veterinary practice, making it invaluable for veterinary assistant students and veterinary assistants of all experience levels.

Accompanying CD-ROM contains ... "a Word document of the full contents [of the book]."--Page xv.

Textbook for the Veterinary Assistant offers a comprehensive guide to the NAVTA-approved curriculum for veterinary assisting programs. Written by leaders in the profession and copublished with NAVTA, the book covers the complete list of NAVTA Veterinary Assistant Essential Skills. Specifically tailored for veterinary assistants and veterinary assistant students, the book uses an engaging writing style to provide a concise, user-friendly approach to the material. With chapters on medical terminology, clinical skills, office procedures, client communication, and more, the book equips veterinary assistants with all the information they need to succeed. A companion website offers interactive multiple-choice questions, the figures from the book in PowerPoint, teaching activities, breed study guides, and a sample cover letter. Textbook for the Veterinary Assistant is a must-have resource for all veterinary assistant students and those studying for the Approved Veterinary Assistant certification exam, and serves as a useful refresher for veterinary assistants in practice.

Written in a dictionary reference style format, just about every term the vet will ever use is thoroughly explained and easy to understand. Includes appendices identifying commonly used drugs, acronyms and abbreviations, and weight and measurement conversions.A must in the home of every pet owner and breeder!

This complete guide to veterinary office management covers front office skills, clinical assisting tasks, critical core competencies as outlined by the Veterinary Hospital Managers Association, and pet health insurance and wellness plans.--From publisher description.

As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness Case studies used to help the reader identify and learn about specific issues and situations The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service Inclusion of more case study boxes and further reading references Fresh 2-colour text for easy reading and increased navigability New, durable cover

For 26 years, Dr. David Perrin served as a country veterinarian in the rural (but never quiet) Creston valley of southern British Columbia. Don't Turn Your Back in the Barn is his engaging and entertaining firsthand account of his rookie year on the job in the early 1970s. Reminiscent of the beloved books of British veterinarian and writer James Herriot, Perrin's book is by turns heartbreaking and hysterical. In 22 stories, he relays his encounters with an eclectic group of two-legged clients and a roster of four-legged patients that range in size from a newborn kitten to a 1,500-pound pregnant heifer. Perrin's honest account of veterinary life includes his mistakes, successes, and frequent searches for answers to problems that most of us will thankfully never have to consider (for example, how does one discourage the advances of an amorous billy goat'). Passion, pathos, adventure, humor-Don't Turn Your Back in the Barn has it all.