The ROI from Software Quality provides the tools needed for software engineers and project managers to calculate how much they should invest in quality, what benefits the investment will reap, and just how quickly those benefits will be realized. This text provides the quantitative models necessary for making real and reasonable calculations and it

Poor quality continues to bedevil large-scale development projects, but few software leaders and practitioners know how to measure quality, select quality best practices, or cost-justify their usage. In The Economics of Software Quality, leading software quality experts Capers Jones and Jitendra Subramanyam show how to systematically measure the economic impact of quality and how to use this information to deliver far more business value. Using empirical data from hundreds of software organizations, Jones and Subramanyam show how integrated inspection, static analysis, and testing can achieve defect removal rates exceeding 95 percent. They offer innovative guidance for predicting and measuring defects and quality; choosing defect prevention, pre-test defect removal, and testing methods; and optimizing post-release defect reporting and repair. This book will help you Prove that improved software quality translates into strongly positive ROI and greatly reduced TCO Drive better results from current investments in debugging and prevention Use quality techniques to stay on schedule and on budget Avoid "hazardous" metrics that lead to poor decisions Important note: The audio and video content included with this enhanced eBook can be viewed only using iBooks on an iPad, iPhone, or iPod touch.

Maximizing ROI on Software Development explains how to execute best quality software development and testing while maximizing business value. It discusses Applied ROI in the context of methodologies such as Agile and Extreme Programming, and traditional methodologies including Six Sigma, the Capability Maturity Model (CMM ), Total Cost of Ownershi

Proven techniques for improving software and process quality with Six Sigma This practical, in-depth guide explains how to apply Six Sigma to solve common product and process improvement challenges in the software and IT industry. Six Sigma Software Quality Improvement covers Define, Measure, Analyze, Improve, and Control (DMAIC), Lean Six Sigma, Design for Six Sigma (DFSS), and Define, Measure, Analyze, Design, and Verify (DMADV). Featuring more than 20 success stories from Motorola, IBM, Cisco, Seagate, Xerox, Thomson Reuters, TCS, EMC, Infosys, and Convergys, the book offers first-hand accounts of corporate Six Sigma programs and explains how these companies are successfully leveraging Six Sigma for software process and quality improvement. The success stories reveal how: Motorola minimized business risk before changing business-critical applications TCS improved fraud detection for a global bank Infosys improved software development productivity for a large multinational bank IBM reduced help desk escalations and overhead activities EMC improved development productivity Motorola realized significant cost avoidance by streamlining processes and project documentation Xerox achieved high-speed product development Seagate reduced application downtime and improved availability to 99.99% Cisco successfully reinvented its Six Sigma program Convergys injected Six Sigma into the company's DNA Thomson Reuters' Six Sigma program gathered significant momentum in a short time Six Sigma was successfully applied in many other projects for defect reduction, cycle time reduction, productivity improvement, and more

Whether to continue using traditional cost and benefit analysis methods such as systems and software engineering standards or to use a relatively new family of software development processes known as Agile methods is one of most prevalent questions within the information technology field today. Since each family of methods has its strengths and weaknesses, the question being raised by a growing number of executives and practitioners is: Which family of methods provides the greater business value and return on investment (ROI)? Whereas traditional methods have been in use for many decades, Agile methods are still a new phenomenon and, until now, very little literature has existed on how to quantify the business value of Agile methods in economic terms, such as ROI and net present value (NPV). Using cost of quality, total cost of ownership, and total life cycle cost parameters, The Business Value of Agile Software Methods offers a comprehensive methodology and introduces the industry's initial top-down parametric models for quantifying the costs and benefits of using Agile methods to create innovative software products. Based on real-world data, it illustrates the first simple-to-use parametric models of Real Options for estimating the business value of Agile methods since the inception of the Nobel prize winning Black-Scholes formulas. Numerous examples on how to estimate the costs, benefits, ROI, NPV, and real options of the major types of Agile methods such as Scrum, Extreme Programming and Crystal Methods are also included. In addition, this reference provides the first comprehensive compilation of cost and benefit data on Agile methods from an analysis of hundreds of research studies.The Business Value of Agile Software Methods shatters key myths and misconceptions surrounding the modern-day phenomenon of Agile methods for creating innovative software products. It provides a complete business value comparison between traditional and Agile methods. The keys to maximizing the business value of any method are low costs and high benefits and the business value of Agile methods, when compared to traditional methods, proves to be very impressive. Agile methods are a new model of project management that can be used to improve the success, business value, and ROI of high-risk and highly complex IT projects in today's dynamic, turbulent, and highly uncertain marketplace. If you are an executive, manager, scholar, student, consultant or practitioner currently on the fence, you need to read this book!

- Opens the black box of methodologies and demonstrates that software development is fundamentally a value creation process - Covers new and radical approaches to software development that respond to business demands for shorter investment periods and increased agility - Provides software engineers tools for understanding enterprise-level value creation and managing financial objectives

Learn how to attract and keep successful software professionals Software Engineering Quality Practices describes how software engineers and the managers that supervise them can develop quality software in an effective, efficient, and professional manner. This volume conveys practical advice quickly and clearly while avoiding the dogma that surr

Written with every software engineer's question in mind--"How much do inspections pay off?--this book demonstrates how to get the most value while controlling costs for investment and inspections. Covered are the economics and ROI of inspections as well as defect prevention and controlling the cost of quality. Written for managers interested in successfully implementing inspection programs and using the data, this book can also be used by engineers and technical writers who want to learn how to maximize software quality and minimize costs as well as agents of change interested in introducing a method that has significant quality and productivity potential. Also described are how to develop and use checklists, how to apply inspections to other life cycle activities and work products, how to read documents for successful inspections, and how to maximize quality, cost, and cycle time objectives for an organization.

1. 1 The Pressure on Information Technology (IT) "In today's environment, the ability to react quickly to change by reducing the devel opment life cycle in order to be first to market will give a company an important com petitive edge. " -James Martin The market conditions of the 21 st century put business under continual pressure. The most successful companies are those who are able to reduce their time to market, to launch initiatives before their competitors, to respond very rapidly to opportunities in the marketplace or to change direction in response to a move by the competition or a change in circumstances. All of these business initiatives rely on support from Infor mation Technology (IT). For a business to launch a new product in three months time, the supporting IT processes must be available and working in that three month time frame. In this fast moving environment, late IT delivery is not acceptable and may pose a major risk to the business. The marketplace of 21 st century business measures timescales in months, whereas in the past, timescales of two to three years were more typical. Internet related and e business projects frequently require even tighter timescales, measured in days rather than months. This need for speed puts tremendous pressure on IT departments. Pressure does not just come from the need for speed. There is also an ever-increasing rate of change within business.

Maximizing ROI on Software Development explains how to execute best quality software development and testing while maximizing business value. It discusses Applied ROI in the context of methodologies such as Agile and Extreme Programming, and traditional methodologies including Six Sigma, the Capability Maturity Model (CMM ), Total Cost of Ownershi