. . . the stature of the authors, who include prominent university presidents and chancellors as well as leading researchers on the business of higher education, makes this a worthwhile read. Not to be missed are the chapters on how three Virginia universities are redefining what it means to be a public university, and an interesting and provocative look at the looming financial crisis in higher education and how it can best be addressed. Highly recommended. F. Galloway, Choice The New Balancing Act in the Business of Higher Education is a must read for higher education leaders. It captures the major challenges of balancing enhancement of revenues to sustain mission and core values with containing costs to keep tuition for students affordable. At the same time, given the changing nature of the faculty, colleges and universities must respond by developing more flexibility within faculty careers. And presidents must lead their institutions through transformative changes that require trust and credibility among the stakeholders. Now is the time for strong, collaborative and decisive leadership. Claire Van Ummersen, Vice President and Director, American Council on Education, US This volume is an important read for those responsible for working through an environment in which change is the one true constant. Richard D. Legon, President, State Higher Education Executive Officers, US The New Balancing Act in the Business of Higher Education clearly indicates the world s finest system of higher education (as we have so long claimed) is undergoing an identity crisis. Stan Ikenberry begins by pointing with alarm to an eroding social compact , the once well-understood reciprocal responsibilities between higher education and society. Then other leaders, in a series of thoughtful essays, outline the dimensions of our situation. They warn of the risks of pursuing new revenues without a firm grasp on core values, and explore the challenges of rebuilding trust, the centrality (and growing marginalization) of faculty academic leadership, the pernicious effects of inertia, the urgency of innovation and change, and the evidence of successful leadership and adaptation. Global forces have made success in higher education indispensable to almost all of the American people. Without compromising on quality, the nation needs substantially more widespread educational attainment. We are in a crisis; business as usual is entirely unacceptable. The New Balancing Act in the Business of Higher Education is a step beyond denial, toward essential change. Paul E. Lingenfelter, State Higher Education Executive Officers, US The nation s leadership in higher education is on the line, and colleges and universities need tools and insights to remain competitive. The New Balancing Act in the Business of Higher Education should be part of their toolkit. Travis Reindl, Director of State Policy Analysis and Assistant to the President, American Association of State Colleges and Universities, US In The New Balancing Act in the Business of Higher Education, senior insiders and noted scholars assess the economic conditions facing America s universities and colleges in the 21st century. The picture they paint is not bright. In forthright and unflinching but far from despondent language, the authors consider many important issues that must be addressed even as they are often (wishfully) overlooked: stagnating college enrollment rates; the need for cost containment and systemic reorganization; institutional inertia; contingent and contract faculty; and the decline in state funding. This volume is full of useful insights and clear interpretations to aid policymakers and scholars in shaping a more optimistic future for higher education in the US. Clive R. Belfield, Queens College, City University of New York, US This volume, part of the TIAA-CREF Institute Series on Higher Education, is based on a national conference, The New Balancing Act in the Business of Hig

"This book examines relevant cases that demonstrate how principles of learning design and human performance technology have been employed within organizations. It also addresses business problems, quality improvement initiatives, and business opportunities"--

Balancing Acts offers consultants and managers a simple, powerful way to think about change, and ascribes a four-phase iterative process for implementing change. Reviewing change initiatives from different types of organizations, Balancing Acts confronts the problems and pitfalls head-on that often arise during workplace transitions. Conklin explains why organizational change can be so difficult, and shows that by balancing a set of competing psychological and systemic challenges, interveners will increase their chance of success. Conklin shows that human groups function as complex systems, and that a change initiative is not a linear progression toward a predefined result. Instead, change is an iterative process that involves a search for feasible and useful solutions. The book’s central argument is that while leading or supporting this search, consultants and leaders must balance four critical concerns: confrontation and compassion, participation and observation, assertion and inquiry, and planfulness and emergence.

"I believe the most important attribute of strong leadership is balance." So states Andrew Temte in this reflective and uniquely candid look at the capabilities managers and aspiring managers need in today’s workplace. The last 10-20 years have led to a tectonic shift in the leadership traits required by businesses as they navigate increased customer demands for transparency and alignment with shared values. Covering a wide range of topics, from promoting lifelong learning to combatting organizational entropy, Balancing Act is the story of a personal journey towards continuous self improvement.

How appropriate for today and for the future are the policies and practices of higher education that largely assume a norm of traditional-age students with minimal on-campus, or no, work commitments?Despite the fact that work is a fundamental part of life for nearly half of all undergraduate students – with a substantial number of “traditional” dependent undergraduates in employment, and working independent undergraduates averaging 34.5 hours per week – little attention has been given to how working influences the integration and engagement experiences of students who work, especially those who work full-time, or how the benefits and costs of working differ between traditional age-students and adult students.The high, and increasing, prevalence and intensity of working among both dependent and independent students raises a number of important questions for public policymakers, college administrators, faculty, academic advisors, student services and financial aid staff, and institutional and educational researchers, including: Why do so many college students work so many hours? What are the characteristics of undergraduates who work? What are the implications of working for students’ educational experiences and outcomes? And, how can public and institutional policymakers promote the educational success of undergraduate students who work? This book offers the most complete and comprehensive conceptualization of the “working college student” available. It provides a multi-faceted picture of the characteristics, experiences, and challenges of working college students and a more complete understanding of the heterogeneity underlying the label “undergraduates who work” and the implications of working for undergraduate students’ educational experiences and outcomes. The volume stresses the importance of recognizing the value and contribution of adult learners to higher education, and takes issue with the appropriateness of the term “non-traditional” itself, both because of the prevalence of this group, and because it allows higher education institutions to avoid considering changes that will meet the needs of this population, including changes in course offerings, course scheduling, financial aid, and pedagogy.

Tertiary Education for the Knowledge Society provides a thorough international investigation of tertiary education policy across its many facets – governance, funding, quality assurance, equity, research and innovation, academic career, links to the labour market and internationalisation.

This is a compelling and important text that presents both the complexity and the barriers confronting higher education in this global moment. Solutions will prize innovation, resilient leadership unifying diverse campus subcultures, and most certainly intellectual and academic integrity. This text begins to outline the new agenda. Richard Guarasci, Wagner College, US In Transformational Change in Higher Education, the TIAA-CREF Institute has brought together some of today s best minds to address the issues that every educational leader and policy maker should be thinking about. The topics range from financing to competition to financial aid to costs and pricing to faculty turnover to accountability to the roles presidents and boards must play. Lessons in transformation are provided by respected leaders from all segments of higher education. George R. Boggs, American Association of Community Colleges, US This is essential reading for everyone who cares about the future of higher education and is a priceless reference for those who are its leaders. The conversations not only cover each issue from a national perspective but also consider the specific strategies that have been employed by individual institutions to address it. Thus the volume is at the same time both reflective and practical. Sharon P. Smith, University of Pittsburgh at Greensburg, US This volume delves into the financing of institutional operations with entrepreneurial leaders and is a useful addition to any university administrator s reading list if they are struggling with modern financial challenges. David W. Pershing, University of Utah, US The volume, part of the TIAA-CREF Institute Series on Higher Education, is based on a national conference, Transformational Change in Higher Education: Positioning Your Institution for Future Success, which was convened by the TIAA-CREF Institute in November 2006. This unique volume discusses the management of transformational change in higher education as a key element of success. With input from researchers, presidents, provosts, and other senior leaders of the higher education community, this edited volume explores transformational change in a range of institutions from small teaching and community colleges to large comprehensive research universities. The role of entrepreneurial leaders and their interactions with trustees, policymakers and the public, are discussed, as are strategic issues such as financing college and university operations and student access, as related to pricing. The editors maintain that managing change in these areas impacts both an institution s balance sheet and ultimate success in realizing its vision. In this book, higher education presidents, chancellors, provosts, CFOs and governing boards will find new and actionable information to enhance decision-making and inform strategic planning. Association leadership will be provided with a deeper understanding of the challenges faced by their membership and possible responses. Researchers and practitioners in education, public policy, business, management and entrepreneurship interested in the business of higher education will find much of value.

Effective socialization of new student affairs professionals is essential—both for the individual success of these practitioners, and for the work of a college or university that promotes student learning. It enables new professionals to manage the important personal and professional transitions they experience throughout their careers, engage in continuous professional development, and achieve high levels of productivity. It also counteracts the high attrition rate among new hires, with all the attendant costs to the institution in terms of resources spent on recruiting, hiring, training, supervising, and developing staff talent.The socialization process for new professionals includes formal and informal elements that influence both success and quality of work life. This process is far more complex than a single orientation program organized by a unit or division. Rather, it is a comprehensive process where both the new professional and organization learn about and from each other in ways that influence working relationships and individual and organizational outcomes.Part I of this book defines the concept, explains its value, and offers a model of socialization. Part II examines the institutional context in which the socialization of new professionals occurs, and describes how different institutional types influence the socialization process. It considers the changing characteristics of college students, and how these impact the work of student affairs.In addressing the extra-institutional and professional contexts, Part III considers the role that graduate education plays in preparing new professionals for work in student affairs, and offers guidance to faculty and practitioners involved in graduate education about what they can do to introduce graduate students to professional life. It addresses the importance of professional orientation activities, the roles of supervision and mentorship, as well as the impact of peers and institutions on the socialization process. It concludes with a discussion of the role and importance of professional associations.This book is intended for graduate program faculty, for senior student affairs officers concerned about developing and retaining the new staff, and for administrators and leaders in student affairs shaping the future of the profession. For new professionals themselves it offers insights on the path to professionalization.

While governments around the world struggle to maintain service levels amid fiscal crises, social innovators are improving citizen outcomes by changing the system from within. The authors offer compelling stories, lively illustrations, and insightful interpretations on how innovators, social entrepreneurs, and change agents are dealing effectively with powerful opponents, bureaucratic hurdles, and the challenges of securing resources and support.

Conflicts between faculty and administration have become particularly virulent and disruptive in recent years, as institutions have struggled to adapt to intensifying pressures for efficiency and accountability. Analyzing common sources of conflict and challenges on campus that impede attempts to address these conflicts, Bridging the Divide between Faculty and Administration provides a theory-driven and research-based approach for authentic discourse between faculty and administration. This important resource presents a wealth of strategies for improving communication in colleges and universities, ultimately enhancing organizational effectiveness and institutional performance. Special Features: End-of-chapter "Implications for Practice" provide practical tips and advice for faculty and administrators to use in their own contexts. Analysis of actual conflicts based on extensive interviews with administrators and faculty across a variety of college and university settings. Exploration of creative ways for faculty and administrators to work across differences in their belief systems and to address the underlying sources of conflict.