The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. A Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: Increase your confidence and impact. Communicate more effectively. Learn different tools, techniques and approaches when working with different types of people. Listen and question effectively. Develop rapport and empathy. Give better feedback. Deal with difficult situations and cope with conflict.

""For aspiring life guards this book is a must read on how to give oxygen to create energy and have impact (like JR). This book is for anyone who wants to breathe life into their team through inspiration resulting in impact, leading to higher engagement, better customer experience and ultimately revenue""--Neal Watkins Chief Product Officer and Executive Board Director, BAE Systems Applied Intelligence, UK 'After 30 years in business, I cannot think of a leader who wouldn't benefit from the lessons in this book'. 'An exceptional guide to creating the impact you want while enjoying the reward

The definition of success for younger professionals and emerging leaders is quite different from that of their more seasoned managers and colleagues. While financial stability remains important, most Generation X and Millennial professionals crave more than just a healthy paycheck. The next generation of leaders wants to be empowered to have a meaningful impact both in the workplace and in the community, yet most corporate training programs are woefully out of touch with what's really needed to prepare them to steward organizations into the future. This innovative guide is chock full of exercises, poignant anecdotes and thoughtful guidance, all inspired by the real-world experiences of the author and her clients. This book helps the reader to become an effective, growth-oriented and impactful leader through the understanding and definition of one's value, development of self-advocacy skills, tools to tackle fear and the ability to inspire others to lead impactful lives themselves. PATH TO IMPACT is a valuable resource to both newly-minted professionals as well as seasoned managers charged with their team's professional development.

Presentations are an inevitable part of a leader's day to day. They are fundamental to delivering information, motivating staff and building relationships. The Leader's Guide to Presenting is a highly practical guide to delivering engaging and influential presentations. From informal to formal settings, you'll discover how persuasion, influence and communication are critical to your own impact, the motivation and engagement of others and, ultimately, the success of your organisation. How to present when the stakes are high How to structure your message to gain agreement How to deliver with maximum impact and get the outcome you want How to pitch for success and handle difficult conversations

A “profound” (Cynt Marshall, CEO of the Dallas Mavericks), timely, must-have guide to understanding and overcoming bias in the workplace from the experts at FranklinCovey. Unconscious bias affects everyone. It can look like the disappointment of an HR professional when a candidate for a new position asks about maternity leave. It can look like preferring the application of an Ivy League graduate over one from a state school. It can look like assuming a man is more entitled to speak in a meeting than his female junior colleague. Ideal for every manager who wants to understand and move past their own preconceived ideas, The Leader’s Guide to Unconscious Bias is a “must-read” (Sylvia Acevedo, CEO, rocket scientist, STEM leader, and author) that explains that bias is the result of mental shortcuts, our likes and dislikes, and is a natural part of the human condition. And what we assume about each other and how we interact with one another has vast effects on our organizational success—especially in the workplace. This book teaches you how to overcome unconscious bias and provides more than thirty unique tools, such as a prep worksheet and a list of ways to reframe your unconscious thoughts. According to the experts at FranklinCovey, your workplace can achieve its highest performance rate once you start to overcome your biases and allow your employees to be whole people. By recognizing bias, emphasizing empathy and curiosity, and making true understanding a priority in the workplace, we can unlock the potential of every person we encounter.

"Unleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss."— Financial Times Leadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies. Frances Frei and Anne Morriss offer a different worldview. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you. It's about how effective you are at empowering other people—and making sure this impact endures even in your absence. As Frei and Morriss show through inspiring stories from ancient Rome to present-day Silicon Valley, the origins of great leadership are found, paradoxically, not in worrying about your own status and advancement, but in the unrelenting focus on other people's potential. Unleashed provides radical advice for the practice of leadership today. Showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create an environment in which other people can excel, Frei and Morriss offer practical, battle-tested tools—based on their work with companies such as Uber, Riot Games, WeWork, and others—along with interviews and stories from their own personal experience, to make these ideas come alive. This book is your indispensable guide for unleashing greatness in other people . . . and, ultimately, in yourself. To learn more, please visit theleadersguide.com.

In this book, she recalls the steps she took to achieve success, including how to: • leverage the principles of accepting, creating, and teaching (A.C.T.) to lead with awareness; • recognize the value that retail employees provide an organization; • promote care and empathy throughout an organization; • cultivate a postive attitude during tough times.

Things move fast. Leaders need to create impact in each moment, to not lose that moment. Creating impact is a positive, powerful and authentic way to demonstrate you’re taking charge, get more from your team and drive business results. But to succeed, you need to create the impact you WANT and need rather than relying on what you HAVE. The Leader’s Guide to Impact will show leaders how to create the impact that will help them connect with others in a respectful way, to create trust, get others to listen to them, influence effectively, drive results and much more. And most importantly, the book will also show leaders how to do it in an authentic way that supports your reputation and brand effectively. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

In higher-ed, there is a widely-held myth that the smartest person in the room should lead. We take for granted that someone who is smart can lead, and when we don't take steps to prepare or develop our people for leadership positions, leaders are more likely to derail. This is a problem, because college and university leaders at all levels increasingly face complex challenges without easy solutions. They are navigating unknown territory. When we lead in the absence of a map, often we rely too heavily on what we already know or think we know well. We fall back on tradition, losing sight of the creativity and the risks we need to take now. We rely more heavily on "smartship" than leadership. We are especially prone to this tendency in higher education because of the unique weight we assign to hierarchy and tradition. This tendency leads to four destructive dynamics, and Pat Sanaghan's new book explores these four in depth and offers specific strategies for countering them. These four include: Derailment of the leader - wherein leaders are often promoted on the basis of academic prowess or past achievement but lack the management training, development, and support needed to succeed. Seduction of the leader - wherein leaders incorrectly believe they are receiving accurate intel about what is happening within their division. Arrogance - wherein we over-emphasize and reward individual achievement rather than encourage leaders to seek broad input and approach complex issues as a team endeavor. Micromanagement - wherein the risk averse culture of higher ed fosters leadership patterns that emphasize control and predictability rather than the risk taking, courage, and empowerment of one's people that leadership in today's higher education requires. EARLY REVIEWS FOR THE BOOK: "Pat Sanaghan has done an excellent job of identifying the unique characteristics of executive positions in higher education and offering a learning agenda that will assure success for university and college leaders. This book should be required reading for any president, and deserves a place on every leader's desk in higher education." - Bob Kustra, President Emeritus, Boise State University "Noting that the academy usually fails to select and prepare leaders with the right traits and experiences, Sanaghan's book is masterful at not only helping leaders prevent derailment and failure, but also at helping new and experienced leaders succeed. This is a wonderful keep-by-your-side manual for higher-ed leaders." - Rebecca Chopp, Chancellor, University of Denver