In this insightful and comprehensive volume, leaders and managers can explore how they can use their power and choice of behavioural options more effectively to develop a positive and healthy working environment where people and the organization can succeed. Based on the Functional Fluency model as it was developed by Dr Susannah Temple, this book details the art and skill of interpersonal effectiveness, describing the behaviours that enable human beings to get along well together and to flourish and thrive. Fluent leaders make positive and flexible responses which help things turn out well, instead of repeating old automatic reactions that sometimes make things worse. By inspiring and motivating others, they manage and lead constructively, saving time, energy, and stress. Further, becoming functionally fluent will improve their problem-solving, decision-making, and communication skills, enabling them to cultivate successful relationships. Through engaging case studies and opportunities for personal reflection, The Fluent Leader addresses situations leaders face as managers, team leaders, senior executives, and change agents. The Fluent Leader guides leaders and managers, at all levels in any kind of organization, in how to use the most effective behaviours, and how to change ineffective behaviours, which are draining them or holding them back.

Fluent In Influence is available for people of all ages. The books can be used as a quick reference for new leaders and seasoned leaders alike.

flu·en·cy / noun :the ability to speak a language easily and effectively Even if they want to, many Christians find it hard to talk to others about Jesus. Is it possible this difficulty is because we're trying to speak a language we haven't actually spent time practicing? To become fluent in a new language, you must immerse yourself in it until you actually start to think about life through it. Becoming fluent in the gospel happens the same way—after believing it, we have to intentionally rehearse it (to ourselves and to others) and immerse ourselves in its truths. Only then will we start to see how everything in our lives, from the mundane to the magnificent, is transformed by the hope of the gospel.

Easily find the right words to respond like a leader in any situation, communicate effectively, and make your way to success. The Leader Phrase Book contains more than 3,000 dynamic phrases that will enable you to prevail in virtually all of life’s important situations. You will be in command of your words and always stay ahead of the game. With this passport to success, you will begin a new journey on which you are among the charismatic, the untouchable . . . the elite. This easy-to-use reference book will give you a new image you can take pride in helping you to quickly reach your full leadership potential. You will have all the weapons to effectively succeed whenever vibrant, forceful language is required. It works like magic! The Leader Phrase Book will teach you how to: • Speak like a leader • Master all conversations • Attain a charismatic presence • Gain the respect of others • Achieve a lightning-fast rhetoric • Find the right phrases instantly • Argue effectively • Be the envy of all you meet The Leader Phrase Book is the culmination of ten years of Patrick’s personal research on how leaders communicate. It is the summation of his efforts to share one of the most invaluable skills in life: “how to put yourself in command.” Praise for The Leader Phrase Book “This refreshing and practical tool will help to enlarge, promote, and articulate the world of communication.” —Cristina Roggero, Pepperdine University professor of literature “An indispensable tool to help you become quickly fluent in phrases that put you ahead in the marketplace.” —Tony Azar, Homeland Security Chief Engineer “A must read for anyone who wants to move ahead in business.” —Jami Levesque, technical director of 300 and Transformers 3

In Reading the Room, renowned systems psychologist and family therapist David Kantor applies his theory of structural dynamics to help leaders and coaches understand and improve communication within their teams. He helps readers understand how and why they and their teams communicate differently when faced with low-stakes or high-stakes situations, and he provides a framework to help improve leadership behavior in high-stakes situations. Acknowledging that early personal history and adult relationships have an impact on individual leadership and communication, the author discusses how leaders’ awareness of their personal histories can help them become more effective in their leadership teams. Armed with the information outlined in this groundbreaking book, coaches and leaders will be able to: intervene effectively to produce positive change in both the group’s dynamics and its outcomes, help people in the room alter their behavior to better reach their aspirations, identify the recurring sequences of behavior taking place in a group, understand why differing individual preferences for boundaries and rules affect their conversation, and much more. Written to help readers understand the reasons why leaders and teams get along—or don’t—when they communicate in a group, this book will serve as the leader’s “go-to” resource for insight and perspective in leading their team.

A dream come true for those looking to improve their data fluency Analytical data is a powerful tool for growing companies, but what good is it if it hides in the shadows? Bring your data to the forefront with effective visualization and communication approaches, and let Data Fluency: Empowering Your Organization with Effective Communication show you the best tools and strategies for getting the job done right. Learn the best practices of data presentation and the ways that reporting and dashboards can help organizations effectively gauge performance, identify areas for improvement, and communicate results. Topics covered in the book include data reporting and communication, audience and user needs, data presentation tools, layout and styling, and common design failures. Those responsible for analytics, reporting, or BI implementation will find a refreshing take on data and visualization in this resource, as will report, data visualization, and dashboard designers. Conquer the challenge of making valuable data approachable and easy to understand Develop unique skills required to shape data to the needs of different audiences Full color book links to bonus content at juiceanalytics.com Written by well-known and highly esteemed authors in the data presentation community Data Fluency: Empowering Your Organization with Effective Communication focuses on user experience, making reports approachable, and presenting data in a compelling, inspiring way. The book helps to dissolve the disconnect between your data and those who might use it and can help make an impact on the people who are most affected by data. Use Data Fluency today to develop the skills necessary to turn data into effective displays for decision-making.

You're educated and ambitious. Sure, the hours are long and corporate politics are a bane, but you focus on getting the job done, confident that you will be rewarded in the long run. Yet, somehow, your hard work isn't paying off, and you watch from the sidelines as your colleagues get promoted. Those who make it to management positions in this intensely competitive corporate environment seem to understand an unwritten code for marketing and aligning themselves politically. Furthermore, your strong work ethic and raw intelligence were sufficient when you started at the firm, but now they're expecting you to be a rainmaker who can "bring in clients" and "exert influence" on others. The top of the career ladder seems beyond your reach. Perhaps you've hit the bamboo ceiling. For the last decade, Asian Americans have been the fastest growing population in the United States. Asians comprise the largest college graduate population in America, and are often referred to as the "Model Minority" – but they continue to lag in the American workplace. If qualified Asians are entering the workforce with the right credentials, why aren't they making it to the corner offices and corporate boardrooms? Career coach Jane Hyun explains that Asians have not been able to break the "bamboo ceiling" because many are unable to effectively manage the cultural influences shaping their individual characteristics and workplace behavior—factors that are often at odds with the competencies needed to succeed at work. Traditional Asian cultural values can conflict with dominant corporate culture on many levels, resulting in a costly gap that individuals and companies need to bridge. The subtle, unconscious behavioral differences exhibited by Asian employees are often misinterpreted by their non-Asian counterparts, resulting in lost career opportunities and untapped talent. Never before has this dichotomy been so thoroughly explored, and in this insightful book, Hyun uses case studies, interviews and anecdotes to identify the issues and provide strategies for Asian Americans to succeed in corporate America. Managers will learn how to support the Asian members of their teams to realize their full potential and to maintain their competitive edge in today's multicultural workplace.

This reader's theater script builds fluency through oral reading. The creative script captures students' interest, so they will want to practice and perform. Included is a fluency lesson and approximate reading levels for the script roles.

Although leadership theories have evolved to reflect changing social contexts, many remain silent on issues of equity, diversity, and social justice. Diversity and Leadership, by Jean Lau Chin and Joseph E. Trimble, offers a new paradigm for examining leadership by bringing together two domains—research on leadership and research on diversity—to challenge existing notions of leadership and move toward a diverse and global view of society and its institutions. This compelling book delivers an approach to leadership that is inclusive, promotes access for diverse leaders, and addresses barriers that narrowly confine our perceptions and expectations of leaders. Redefining leadership as global and diverse, the authors impart new understanding of who our leaders are, the process of communication, exchange between leaders and their members, criteria for selecting, training, and evaluating leaders in the 21st century, and the organizational and societal contexts in which leadership is exercised.

Near the end of the 20th Century, the leadership concept radically evolved away from the traditional concept of accomplishing work through others. Unfortunately, too many professionals unconsciously still have faulty traditional assumptions that can get them, their teams, and their organizations in trouble. The author has researched the evolution of leadership and summarizes seven contemporary principles, twenty-six underlying leadership beliefs, and nine crucial practices of 21st Century Leadership. While too many leadership books focus on qualities, DePaul explains specific behaviors for practicing leadership. The second edition includes new research about leadership and leadership development. With the pandemic, organizations have had to rely more on effective leadership to build high-performing teams, often at a distance. Training departments have had to radically update how they develop employees at all levels, and executive coaches have transitioned to virtual client support. With all these environmental changes as well as new social pressures on organizations to embrace diversity, equity, and inclusion, organizations need to change how they lead and avoid allowing their culture to develop by chance.