Used by thousands of management staff throughout the human services field. This easy-to-read book is packed with many ideas which can be immediately implemented to elevate your leadership skills as well as improve employee commitment, performance, and retention.

The Essential Handbook for Highly Effective Human Service Managers, 2nd Edition is based on current research and Tim Nolan's experience with over 10,000 managers across the country. Chapters are easy to read and packed with practical approaches to maximize employee commitment, performance, and retention.

The Essential Handbook for Highly Effective Human Service Managers is an innovative approach to equip managers at all levels with the strategies and tools necessary to maximize employee commitment, performance and client care. 30 vital skills are covered in chapters that are 3-5 pages in length, which makes for easy reading and immediate skill building and implementation. Each chapter provides an opportunity for growth and development with critical thinking questions designed to challenge your insight and perspective. Tim Nolan has worked with over 5,000 managers throughout the country to enhance their leadership skills and incorporates his experience along with his expertise in human behavior to help managers enhance employee motivation and performance. The Essential Handbook for Highly Effective Human Service Managers is a resource that all organizations should invest in to provide managers with vital tools and resources to enrich managerial credibility and leadership skills. "I have had the pleasure of knowing and training with Tim during the past several years and I have become very familiar with the excellence of his work. This book is no exception. If every manager and supervisor in the human services industry would follow the clear precepts and practices laid out in this book, our entire industry would immediately be elevated to another level." William (Bill) Nunnally, Chief Quality and Performance Officer, Heartland for Children Visit www.HumanServicesLeadership.org for free newsletters, book reviews, feedback from prior trainings and upcoming trainings in your area. Tim is also available for agency-specific trainings/ consultation and can be reached at [email protected].

The Essential Handbook for Highly Effective Human Service Managers has been used by thousands of management staff in behavioral health, child welfare, and related human service management staff to enhance the performance and retention of workers while standing out as highly effective leaders.

The Essential Handbook for Effective Human Service Professionals is written by the same author that brought you The Essential Handbook for Human Service Leaders, which is a national best-selling book used by thousands of human service managers and organizations across the country. Tim Nolan is a nationally recognized leadership expert in the human services. The Essential Handbook for Effective Human Service Professionals is comprised of 21 vital competencies that any direct service worker (i.e. case manager, family services worker, child protective investigator, juvenile probation officer, etc.) needs to excel in their respective position. Further, this book helps to fulfill a critical need in the field due to the lack of support and training available for human service professionals. Each chapter of The Essential Handbook for Effective Human Service Professionals is written in a concise manner that provides a wealth of information and proven strategies designed to provide immediate impact for workers and organizations looking to maximize staff performance, retention, commitment and high quality client care. This is a must-have resource. Visit www.HumanServicesLeadership.org for free newsletters, book reviews, feedback from prior trainings and upcoming trainings in your area. Tim is also available for agency-specific trainings and consultation.

The Essential Handbook for Highly Effective Managers is an innovative approach to equip managers at all levels with the strategies and tools necessary to maximize employee commitment, performance and client/customer care. 27 vital skills are covered in chapters that are 3-5 pages in length, which makes for easy reading and immediate skill building and implementation. Each chapter provides an opportunity for growth and development with critical thinking questions designed to challenge your insight and perspective. Tim Nolan has worked with over 5,000 managers throughout the country to enhance their leadership skills and incorporates his experience along with his expertise in human behavior to help managers enhance employee motivation and performance. The Essential Handbook for Highly Effective Managers is a resource that all organizations should invest in to provide managers with vital tools and resources to enrich managerial credibility and leadership skills. "The Essential Handbook for Highly Effective Managers is very thorough and provides clear and concise foundational concepts. It is easy to read, does not feel overwhelming, and anyone in management would find this to be a quick and easy resource to cultivate a work environment for people to thrive in. The action plans and critical thinking questions at the end of each chapter are very thought provoking. Reading this book will instill passion for managers at all experience levels to evaluate their management skills and make adjustments to help create a win-win outcome for all." Julie Raine, Organizational Development Manager Visit www.Dynamic-Leadership.org for free newsletters, book reviews, feedback from prior trainings and upcoming trainings in your area. Tim is also available for agency-specific trainings/ consultation and can be reached at [email protected].

Nearly 40 distinct areas are covered that contribute to a highly engaging organizational culture, which has been linked to employee commitment, engagement, performance, and retention. Tim Nolan draws upon his experience working with over 10,000 human service professionals, consulting experience with dozens of human service organizations, and decades of research to create a road map for to create and maintain highly effective human service organizations.

Are you looking to take the next step in your career? Can you manage yourself with ease, but need more confidence when managing others? Achieving excellence as a manager requires a broad skillset, and The Essential Manager's Handbook provides easy-to-follow and engaging advice on the 6 key areas. Nurture your confidence with managing people, leadership, achieving high performance, effective communication, presenting, and negotiating. With key quotes, bright visuals, and breakdowns by subject, this book is accessible and easy-to-use. Interactive tips and checklists will encourage you to note down your thoughts, examining past and present workplace experiences that you can learn from. Expert insights from management professionals and step-by-step instructions will help you understand how to deal with challenges and gain valuable management skills for life. This accessible and clear guide is packed with practical, no-nonsense information covering everything you need to know about acquiring and developing management skills. Pick up The Essential Manager's Handbook for quick reference when you're in need of guidance or work through each section at your own pace to become the best manager you can be. Series Overview: DK's Essential Managers series contains the know-how you need to be a more effective manager and hone your management style, covering a range of essential topics, from managing, coaching, and mentoring teams and individuals to time management, communication, leadership, and strategic thinking. Each guide is clearly presented for ease of reference, with visual pointers, tips, and infographics.

Focusing on an effectiveness-driven approach to management in the human services, Rino J. Patti's The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised. The Handbook is accompanied by an Instructor's Manual.

"Managers often learn how to lead and manage while doing their jobs. The Successful Manager's Handbook helps you fulfill two of your most important roles as a manager--developing yourself and coaching others."--Back cover