A nationally recognized author looks at both the similarities and differencesin the engine company operations practiced by fire departments throughout the'nited States. He discusses the equipment, staffing, and operations of enginecompany firefighters at structural fires and emergencies.

This Classic Text Describes And Illustrates Engine Company Procedures For Working Structural Fires. From Water Supply To Extinguishing Agents, The Complete Range Of Operations Is Covered In Engine Company Fireground Operations.

We are entering a new era—an era of impact. The largest intergenerational transfer of wealth in history will soon be under way, bringing with it the potential for huge increases in philanthropic funding. Engine of Impact shows how nonprofits can apply the principles of strategic leadership to attract greater financial support and leverage that funding to maximum effect. As Good to Great author Jim Collins writes in his foreword, this book offers "a detailed roadmap of disciplined thought and action for turning a good nonprofit into one that can achieve great impact at scale." William F. Meehan III and Kim Starkey Jonker identify seven essential components of strategic leadership that set high-achieving organizations apart from the rest of the nonprofit sector. Together, these components form an "engine of impact"—a system that organizations must build, tune, and fuel if they hope to make a real difference in the world. Drawing on decades of teaching, advising, grantmaking, and research, Meehan and Jonker provide an actionable guide that executives, staff, board members, and donors can use to jumpstart their own performance and to achieve extraordinary results for their organization. Along with setting forth best practices using real-world examples, the authors outline common management challenges faced by nonprofits, showing how these challenges differ from those faced by for-profit businesses in important and often-overlooked ways. By offering crucial insights on the fundamentals of nonprofit management, this book will help leaders equip their organizations to fire on all cylinders and unleash the full potential of the nonprofit sector. Visit www.engineofimpact.org for additional information.

From his bawdy and brave fellow firefighters to the hopeful, hateful, beautiful and beleaguered residents of the poverty-stricken district where he works, Dennis Smith tells the story of a brutalising yet rewarding profession.

About the Book The Downwind Walk lets you experience the tragic events following the terrorist attacks on the World Trade Center in New York on September 11, 2001 through the eyes of an Urban Search and Rescue (USAR) paramedic who went into harms way to rescue the victims, which rapidly included many of his brothers and sisters of the New York Fire Department (NYFD) and Emergency Medical Services (EMS). The author was a member of the EMS FDNY in the Bronx who was deployed with the Federal Emergency Management Association (FEMA) USAR team at Ground Zero. He went downwind with the USAR team after they set up operations and donned the proper protective clothing and breathing protection. Their mission was to take a first hand look at that mass casualty incident (MCI), assess the damage and losses, and make an estimation of resources needed to mitigate the incident. The reader is invited to take the downwind walk with Steve as he recounts the events, sights, smells and vivid memories of that unforgettable September .. from eye level at Ground Zero, in his dusty boots. In this book, you will read stories about EMTs and paramedics who were at Ground Zero with the author, including some who were wounded or traumatized and others who made the ultimate sacrifice. You will also learn about NYFD EMS personnel who made a significant contribution to patient care and public service by responding to numerous 9-1-1 calls or assisting fallen coworkers that week despite extremely stressful working conditions. No doubt you have heard the popular stories that tell of heroism on airline flights, in the Twin Towers and at the Pentagon. It is also important for future generations of Americans to know about the sacrifice and dedication of NYFD EMS first responders. Now is the time to share their stories as the 10th Anniversary of 9/11 looms on the horizon as ominously as the smoke and dust filled the atmosphere after the collapse of the Twin Towers. Steve wants future EMTs and paramedics to know about the individual acts of caring and dedication of the EMS first responders at Ground Zero. He also would like to share with them stories of how EMS dealt with this horrendous incident and lessons learned from the catastrophic consequences of that MCI so they may learn from their experience.

"I think I can, I think I can, I think I can..." Discover the inspiring story of the Little Blue Engine as she makes her way over the mountain in this beloved classic—the perfect gift to celebrate the special milestones in your life, from graduations to birthdays and more! The kindness and determination of the Little Blue Engine have inspired millions of children around the world since the story was first published in 1930. Cherished by readers for over ninety years, The Little Engine That Could is a classic tale of the little engine that, despite her size, triumphantly pulls a train full of wonderful things to the children waiting on the other side of a mountain.

The small business guru behind Duct Tape Marketing shares his most valuable lesson: how to get your customers to do your best marketing for you. The power of glitzy advertising and elaborate marketing campaigns is on the wane; word- of-mouth referrals are what drive business today. People trust the recommendation of a friend, family member, colleague, or even stranger with similar tastes over anything thrust at them by a faceless company. Most business owners believe that whether customers refer them is entirely out of their hands. But science shows that people can't help recommending products and services to their friends-it's an instinct wired deep in the brain. And smart businesses can tap into that hardwired desire. Marketing expert John Jantsch offers practical techniques for harnessing the power of referrals to ensure a steady flow of new customers. Keep those customers happy, and they will refer your business to even more customers. Some of Jantsch's strategies include: -Talk with your customers, not at them. Thanks to social networking sites, companies of any size have the opportunity to engage with their customers on their home turf as never before-but the key is listening. -The sales team is the most important part of your marketing team. Salespeople are the company's main link to customers, who are the main source of referrals. Getting them on board with your referral strategy is critical. -Educate your customers. Referrals are only helpful if they're given to the right people. Educate your customers about whom they should be talking to. The secret to generating referrals lies in understanding the "Customer Referral Cycle"-the way customers refer others to your company who, in turn, generate even more referrals. Businesses can ensure a healthy referral cycle by moving customers and prospects along the path of Know, Like, Trust, Try, Buy, Repeat, and Refer. If everyone in an organization keeps this sequence in mind, Jantsch argues, your business will generate referrals like a well-oiled machine. This practical, smart, and original guide is essential reading for any company looking to grow without a fat marketing budget.

A young boy imagines the work he will do and the safety gear he will wear when he becomes a fireman some day, as his younger brother first watches then joins him on the job.

A Washington Post Bestseller Three Principles for Managing—and Avoiding—the Problems of Growth Why is profitable growth so hard to achieve and sustain? Most executives manage their companies as if the solution to that problem lies in the external environment: find an attractive market, formulate the right strategy, win new customers. But when Bain & Company’s Chris Zook and James Allen, authors of the bestselling Profit from the Core, researched this question, they found that when companies fail to achieve their growth targets, 90 percent of the time the root causes are internal, not external—increasing distance from the front lines, loss of accountability, proliferating processes and bureaucracy, to name only a few. What’s more, companies experience a set of predictable internal crises, at predictable stages, as they grow. Even for healthy companies, these crises, if not managed properly, stifle the ability to grow further—and can actively lead to decline. The key insight from Zook and Allen’s research is that managing these choke points requires a “founder’s mentality”—behaviors typically embodied by a bold, ambitious founder—to restore speed, focus, and connection to customers: • An insurgent’s clear mission and purpose • An unambiguous owner mindset • A relentless obsession with the front line Based on the authors’ decade-long study of companies in more than forty countries, The Founder’s Mentality demonstrates the strong relationship between these three traits in companies of all kinds—not just start-ups—and their ability to sustain performance. Through rich analysis and inspiring examples, this book shows how any leader—not only a founder—can instill and leverage a founder’s mentality throughout their organization and find lasting, profitable growth.