With Adam Hamilton, we have traced the life of Jesus from his birth The Journey, through his ministry The Way, to his death and resurrection 24 Hours That Changed the World. What happened next? Follow the journeys of Paul, beginning with his dramatic conversion, as he spread the Gospel through modern-day Greece and Turkey. Travel to the early church sites and explore Paul’s conversations with the Romans, Corinthians, Galatians, Ephesians, Philippians, Colossians, and Thessalonians. In this six-week study, you are invited to experience faith through Christ’s greatest teacher and missionary. This 96-page Leader Guide contains everything needed to guide a group through The Call Bible study program. Includes session plans and discussion questions, as well as multiple format options. This guide centers around the book, the videos, and Scripture.

This handbook is part four of ICMI's comprehensive, four-part series on call center management, which includes people management, operations management, customer relationship management, and leadership and business management. The Call Center Leadership and Business Management Handbook and Study Guide applies proven leadership and business practices to the call center environment. The study guide opens with guidance on developing an effective vision, mission, strategy and valuation model. Next, it explores leadership and communication best practices and highlights those skills and aptitudes that are most important in the call center. The unique environment of the call center is discussed next, with a focus on navigating future trends and requirements. The fourth section of the guide provides professionals with solid principles on developing business plans, improving operations and managing contracts. The study guide comes to a close with an overview of financial principles that call center professionals should understand.

Modern female leaders are feeling desperate. It's hard to create a healthy balance of family and leadership roles in their lives. It's hard to face the almost insurmountable task of doing everything needed for their families to thrive while trying to be part of a meaningful ministry or job, especially without a roadmap. Deborah, one of the most notable and inspiring judges of Israel, is a beautiful model of leadership for women to glean from in all seasons. Deborah balances everything today's modern woman deals with and more as a rare female leader in ancient Israel. Join author and coach Christa Hardin, MA, on an unforgettable twelve-module journey toward living out your own godly calling as a woman of God with Deborah, a wonderful wife, a fair leader, a talented artist and singer, and a fierce warrior and judge as your inspirational Biblical role model. Complete with homework and life-changing and practical steps.

Every Man a Warrior deals with problems men confront every day. No man wants to fail, but few men feel equipped to fight the battles they face in life. Every Man a Warrior gives men the tools necessary to win these battles--to succeed in life!

This spiritual how-to book helps readers discern what they are called to do, find the courage to respond to that call, and stay on course to make that vision a reality. Schuster first explains what it means to be called to something larger--then to find the life that best fits.

Ever wish you had a road map to follow to your God-given destiny? The Calling Journey is just such a map, revealing the common stages and transitions leaders go through on the pathway to their call. As you read what successful leaders from all walks of life experienced on the destiny road, you'll gain an amazing perspective on how God is leveraging everything in your own story to make his dream for you come true. Along the way, you'll learn how to identify key stages in your own journey and build a personal calling timeline. When you discover what God's agenda is for each stage, you can lean into what he is doing in you instead of fighting the process. Developed by a master leadership coach, the timeline model emerged from comparing the life stories of biblical characters to those of contemporary leaders. Through hundreds of coaching encounters, plus extensive interviews with Christian leaders in business, ministry, politics and other spheres, Tony discovered that God takes each of us through predictable stages of upward growth separated by "valleys" of adversity and inner formation. While we tend to view the difficult times in the valleys as failures or detours, Tony shows how they form a vital part of God's strategy for leadership development. Just as Joseph's repeated betrayal and elevation birthed the life message that is his greatest legacy ("You meant it for evil, but God meant it for good"), The Calling Journey shows how the Great Redeemer transforms times of heartache into the seedbed of a world-changing life. The Calling Journey depicts four stages and three valleys on an easy-to-understand graphical timeline. Dozens of personal stories (along with tales of historical and biblical travelers) bring the journey to life. Coupled with an innovative understanding of call as the unique way Jesus is incarnated in us by our story, this in-depth look at the purpose of life reveals how God truly is good all the time.

This book is for leaders and managers looking to develop themselves and others. It is for training & development professionals, inside or working as independent consultants, who can use the book as a coaching tool, a blueprint for leader development plans, and in other ways .For leaders concerned with their development, dedicated to developing their people for more responsibilities, and committed to organizational sustainability, this book will help in those efforts.

First exclusively Episcopal prayer book for youth This prayer book designed for teens draws from the Book of Common Prayer, relevant prayers written by well known Episcopalians, and ancient prayers rooted in the Bible. New and original prayers are also offered, written by contemporary church leaders in the Episcopal Church, as well as by teens themselves, young adults and youth leaders. The book is structured in four parts: Daily Prayer. Including morning prayer, table blessings, and night time. Prayers for the Seasons of the Church Year. Blessing of a Christmas tree, prayer for Christ in my life for Easter, prayer for courage to share my faith, and more. Prayers for Daily Life. Before a special school event, before a sports event, before a test, being left out, bullying, dating, divorce, doubts, forgiveness, friendship, gratitude, grief, guidance, hope, motivation, peer pressure, pets, purpose, and more. Prayers for Important Events. Significant birthday, earning a driver’s license, Confirmation, beginning the school year, starting high school, applying for college, graduating high school, going to college, joining the workforce.

As a woman in the church, it's difficult to know what it means to say "I'm called to ministry." Whether you have been wrestling with that calling for years or are just starting to ask what it means, Now That I'm Called will provide you with guidance and direction on your journey. Perhaps you are feeling the Holy Spirit leading you toward vocational ministry but are unsure of what that means or if you are hearing the voice of the Lord correctly. This book will help you answer these questions and serve as a guide as you walk down this new and unfamiliar path. Author Kristen Padilla answers questions like: What does the Bible say about ministerial calling? Can I, as a woman, be called to gospel ministry? What is the difference between spiritual gifts and ministerial roles within the church? Is there value in obtaining a theological education? Should I go to a Bible college, seminary, or divinity school, and what is the difference between these three? What is the value in having a ministerial mentor and doing internships? What if I feel called to ministry but do not know what type of ministry? Each chapter ends with further questions, exercises, assignments, and stories of real women doing vocational ministry. This is a book that will prepare you for a lifetime of vocational service to God. You will walk away with a biblical understanding of ministerial calling and a robust view of women in gospel ministry, as well as practical tools to help you pursue God's call for your life. X

This handbook is part two of ICMI's comprehensive, four-part series on call center management, which includes people management, operations management, customer relationship management, and leadership and business management. The Call Center Operations Management Handbook and Study Guide provides this solid foundation through an examination of key performance indicators, call center planning and management processes, call center technology and facilities management. The guide begins with an explanation of service level and response time -- key objectives that measure the accessibility of the center. A detailed examination of other key performance indicators follows. The third section of the guide provides an in-depth discussion of the planning and management processes upon which call center operations depend, including forecasting, staffing and scheduling. The guide then transitions from processes to technology with an integrated look at the technologies present in the best of today's centers. The guide closes with site selection, call center design, health and safety issues, and disaster recovery principles.