NEW! Electronic content more comprehensively addresses the electronic health record (EHR) and the paperless dental office. NEW! Emphasis on 21st century job skills is seen throughout the book as chapters discuss the soft skills — like work ethic, collaboration, professionalism, social responsibility, critical thinking, and problem-solving — that dental assistants must possess. NEW! Career-Ready Practice exercises are included at the end of each chapter asking readers to recall and assimilate information learned within the chapter and demonstrate its application in the dental office. NEW! Content updates include HIPAA changes, insurance updates (including the new claim form), dental terminology overview, new hazard communication procedures, and more. NEW! Additional artwork incorporates new images focused on technology in the dental office and new, paperless ways to manage the day-to-day functions.

An indispensable companion to the 3rd Edition of The Administrative Dental Assistant, this workbook combines textbook content and key objectives with new practice exercises, case scenarios, and critical thinking questions to help put your learning into practical context. This edition also includes an interactive demo CD with the latest version of the Dentrix Learning Edition practice management software to give you valuable experience working in a realistic dental office environment and a more accurate understanding of the challenges that administrative dental assistants encounter on the job. Trusted author Linda Gaylor taps into her years of experience as a practicing dental assistant, an instructor of dental assisting, and a curriculum director to share all the necessary knowledge and skills required to be a successful administrative dental assistant. Correlation with the textbook enables you to follow along every step of the way to ensure comprehension before moving forward. Case scenarios with questions encourage you to apply what you have learned within the textbook to solve everyday office dilemmas. Objective-style review questions include multiple-choice, short-answer, essay, and fill-in-the-blank to prepare you for examinations. Puzzles offer a fun and interactive way for you to master vocabulary. Chapter overviews recap chapter content, provide examples of why content is relevant in real-world practice, and set the stage for workbook questions and exercises. Learning objectives serve as checkpoints for comprehension, skills mastery, and readiness for examinations. Appendix forms familiarize you with the type of forms found in today's dental office. New content reflects the move toward the paperless dental office and new technology in the industry, specifically in the areas of scheduling, bookkeeping, electronic record regulations, and insurance coding. Original practice exercises, designed to be used in conjunction with the practice management software, expose you to a more realistic dental office environment. What Would You Do? scenarios mimic the types of issues you will deal with in practice and encourage you to put your knowledge to work on realistic situations. Additional artwork acquaints you with the technology you will use before beginning work in the dental office. Dentrix Learning Edition practice management software offers a flexible range of options to help you learn the ins and outs of a professional practice management software program and fully prepare you for work in an actual dental office.

Every dental assistant faces challenges every day in his or her job. After coaching dental assistants around the country for more than a decade, Kevin Henry has compiled some of the biggest challenges he has heard and witnessed, as well as some ways to conquer them, in Battling and Beating the Demons of Dental Assisting. Whether you're a dental assisting student, new assistant, or assistant who has been in the industry for years, this book can help you not only overcome your daily struggles but open your eyes to new career possibilities. If you are serious about your career-and enjoy a spot of humor along the way-then this book is for you.

Enhance your learning with a wealth of interactive exercises for practice, reinforcement, and recall! An indispensable companion to the textbook, the Student Workbook for The Administrative Dental Assistant, 5th Edition combines the key objectives and content of the book with challenging exercises — putting the information you need into a practical context. Separated by chapter for easy correlation to the text, the workbook contains chapter summaries; learning objectives; short-answer, matching, multiple-choice and/or fill-in-the-blank questions; case scenarios followed by critical thinking questions, new Computer Application Exercises; and fun puzzles to reinforce key terminology. The newly updated version of Dentrix Learning Edition practice management software, available for download on Evolve, is combined with original exercises in the workbook help you learn to navigate it, and new content includes dental office technology, communication and social media, and more. - Correlation with the textbook enables students to follow along at every step to ensure their comprehension before moving forward. - The newly updated version of Dentrix Learning Edition practice management software available for download on Evolve offers students practice using one of the most widely used programs in dental offices nationwide. - Original practice management exercises developed by the text author work in conjunction with the Dentrix Learning Edition software to help students experience what it is like to work with dental practice management software. - Review questions, exercises, and puzzles reinforce learning and offer students a myriad of opportunities for self-assessment. - NEW and EXPANDED! New content reflects additions to the main text and focuses on technology in the dental office, HIPAA, communication and social media, patient recall and retention, coding, and cross-medical billing. - NEW! Images throughout, with a focus on updates in technology. - NEW! Computer application exercises assess student comprehension. - UPDATED! Revised artwork throughout the workbook.

An indispensable companion to the 3rd Edition of The Administrative Dental Assistant, this workbook combines textbook content and key objectives with new practice exercises, case scenarios, and critical thinking questions to help put your learning into practical context. This edition also includes an interactive demo CD with the latest version of the Dentrix Learning Edition practice management software to give you valuable experience working in a realistic dental office environment and a more accurate understanding of the challenges that administrative dental assistants encounter on the job. Trusted author Linda Gaylor taps into her years of experience as a practicing dental assistant, an instructor of dental assisting, and a curriculum director to share all the necessary knowledge and skills required to be a successful administrative dental assistant. Correlation with the textbook enables you to follow along every step of the way to ensure comprehension before moving forward. Case scenarios with questions encourage you to apply what you have learned within the textbook to solve everyday office dilemmas. Objective-style review questions include multiple-choice, short-answer, essay, and fill-in-the-blank to prepare you for examinations. Puzzles offer a fun and interactive way for you to master vocabulary. Chapter overviews recap chapter content, provide examples of why content is relevant in real-world practice, and set the stage for workbook questions and exercises. Learning objectives serve as checkpoints for comprehension, skills mastery, and readiness for examinations. Appendix forms familiarize you with the type of forms found in today's dental office. New content reflects the move toward the paperless dental office and new technology in the industry, specifically in the areas of scheduling, bookkeeping, electronic record regulations, and insurance coding. Original practice exercises, designed to be used in conjunction with the practice management software, expose you to a more realistic dental office environment. What Would You Do? scenarios mimic the types of issues you will deal with in practice and encourage you to put your knowledge to work on realistic situations. Additional artwork acquaints you with the technology you will use before beginning work in the dental office. Dentrix Learning Edition practice management software offers a flexible range of options to help you learn the ins and outs of a professional practice management software program and fully prepare you for work in an actual dental office.

An indispensable companion to the 2nd edition of The Administrative Dental Assistant, this workbook combines the key objectives and content of the textbook with challenging exercises, putting the information into a practical context. These exercises also work in conjunction with the tasks presented in the companion CD-ROM, making the Administrative Dental Assistant an even more accurate representation of the challenges that administrative dental assistants will encounter on the job. This new edition includes an interactive demo CD from leading software provider Dentrix. An interactive, networkable demo CD from Dentrix is included, allowing students to access Dentrix's leading practice management software to perform administrative dental assistant tasks exactly as they would be performed by professionals. Introductory paragraphs in every chapter outline content revisions and changes in the field, along with instructions for using corresponding elements of the Dentrix software. New and revised exercises include short answer, multiple choice, matching, fill in the blank, labeling, and fill-in form exercises drawing on the most current information as presented in the textbook. More than 100 new or colorized images reinforce key points and provide examples of important topics and procedures. Chapter objectives set learning goals for each chapter. Puzzles include crossword, word search, and word scramble puzzles for every chapter, challenging retention of key terms and concepts. Illustrations, charts, and graphs are based on corresponding chapters in the textbook, and reinforce the link between learning and real-world application.

Enhance your learning with a wealth of interactive exercises for practice, reinforcement, and recall! An indispensable companion to the textbook, the Student Workbook for The Administrative Dental Assistant, 5th Edition combines the key objectives and content of the book with challenging exercises - putting the information you need into a practical context. Separated by chapter for easy correlation to the text, the workbook contains chapter summaries; learning objectives; short-answer, matching, multiple-choice and/or fill-in-the-blank questions; case scenarios followed by critical thinking questions, new Computer Application Exercises; and fun puzzles to reinforce key terminology. The newly updated version of Dentrix Learning Edition practice management software, available for download on Evolve, is combined with original exercises in the workbook help you learn to navigate it, and new content includes dental office technology, communication and social media, and more. Correlation with the textbook enables students to follow along at every step to ensure their comprehension before moving forward. The newly updated version of Dentrix Learning Edition practice management software available for download on Evolve offers students practice using one of the most widely used programs in dental offices nationwide. Original practice management exercises developed by the text author work in conjunction with the Dentrix Learning Edition software to help students experience what it is like to work with dental practice management software. Review questions, exercises, and puzzles reinforce learning and offer students a myriad of opportunities for self-assessment. NEW and EXPANDED! New content reflects additions to the main text and focuses on technology in the dental office, HIPAA, communication and social media, patient recall and retention, coding, and cross-medical billing. NEW! Images throughout, with a focus on updates in technology. NEW! Computer application exercises assess student comprehension. UPDATED! Revised artwork throughout the workbook.

Get an edge in the job market and develop the soft skills - the personal qualities, habits, attitudes, and social graces needed to work successfully with anyone, anywhere. Job Readiness for Health Professionals, Soft Skills Strategies for Success, 2nd Edition provides a unique tool for soft skill programming to help graduates succeed on the job as effective, engaged, and high-functioning employees. This handy resource uses an 8th grade reading level and a consistent, easy-to-follow modular format to guide you through the essential entry-level soft skills like how to dress, speak, and collaborate in the healthcare setting. With two new chapters, new Video Case vignettes, and 48 soft skills and behavioral competencies, it gives you the tools you need to join the healthcare workforce. Behavioral objectives provided for mastering each skill. Worktext format with journaling activities and multiple self-reflection activities offers valuable review exercises. Critical thinking exercises woven throughout skills include multidisciplinary scenarios from the field. What If? boxes feature short scenarios that encourage you to think about how you would handle a situation in the workplace. Case studies throughout use fictional vignettes to illustrate the issues involved with the specific skills. Down a Dark Road vignettes depict what can go terribly wrong when a skill is ignored or not mastered. Experiential Exercises are actions or experiments that you can perform on your own to gain a deeper appreciation for the skill. Cross Currents with Other Skills ties together and cross-references related skills, pointing out the synergies and connections between them. NEW! Highly anticipated Finding Your First Job chapter highlights competencies that you need to consider and prepare for when starting your job search, beginning a career in the health professions, writing your resume, and interviewing. NEW! Video Case vignettes with assessment and implementation tools on interview skills, active listening, dealing with others, problem solving and decision making, communication, presenting yourself for the workforce, working as a team, dealing with authority, and enhancing your promotability provide a multimedia component with real-life workplace scenarios for your review. NEW! Being a Student chapter covers competencies where students often struggle, including: taking meaningful notes, remaining calm and confident during assessments, and successfully preparing for practicum interviews. NEW! New content on financial literacy, including managing finances and paying back students loans, covers the impact financial decisions have on your life - both personally and as you look for a job.