Research Paper (postgraduate) from the year 2013 in the subject Business economics - Business Management, Corporate Governance, , language: English, abstract: It is recognized by academics and the community of practice that the management of people plays an important role in today’s challenging and competitive working environments. Recent people skills research expresses the need to investigate how knowledge of the concepts of attitude and behaviour can help managers to improve their managing people skills and competences. Social Psychology plays an important role in establishing what makes an effective people manager. This paper proposes what practising social psychologists consider are the attitudes, behaviours and competences (ABC) of an effective people manager. A combination of literature review and contributions from a focus group meeting with practising social psychologists provided new insights to answer the main research questions and to confirm whether the research hypotheses are valid. The results suggest that managers would benefit from adopting and applying the suggested ABC skills set for their own benefit and the benefit of those they are managing. It is suggested that managers with an ABC skills set are highly likely to make significant contributions towards business growth the organizations they work for. The outcome of this research is applicable and relevant to managers in any working environment such as Construction, IT, Finance or Consultancy. The proposed skills set of what makes an effective ABC manager can be universally applied although some modifications may be necessary to meet the needs of cultural diversities.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

"Vital for any organization with multigenerational staffs, and for marketers, public relations professionals, HRD managers, or executives." Library Journal, Starred Review Gentelligence: The Revolutionary Approach to Leading an Intergenerational Workforce presents a transformative way to end the generational wars once and for all. This book first introduces Gentelligence as a powerful business strategy and shows why it is critical for the future of work. It then presents a practical guide and a call to action for leaders of all ages to unlock the potential strengths of each generation. Readers will learn how an intergenerational workforce can be reframed as a profound business opportunity and discover how Gentelligence can help them win the talent war, create strong, diverse teams, and build adaptable cultures that will flourish in an era of rapid change. Gentelligence shares groundbreaking evidence that will have readers thinking about their generationally diverse workforce in an entirely different way. Readers will discover: Where generational conflict originates, and how it results in both dangerous ageism and reverse ageism in today’s workplaces. Why the generation gap stems from a misunderstanding of shared core values across all generations. How to find essential common ground with colleagues, both older and younger, and recognize the unique needs that come with different generational identities. How generational shaming leads us to view those from other generations as competitors rather than collaborators, further damaging employee engagement, team dynamics, innovation, and organizational culture. How leveraging the unique strengths of each generation at work can lead to a win-win outcome for all. How traditional views on leadership have been turned upside down as a result of new generational dynamics, with many employees currently being led by managers that are younger than themselves, and older leaders struggling to make sense of changing norms around authority and power. Gentelligence reveals the opportunities within an intergenerational workforce and provides actionable tools to help leaders build Gentelligent organizations. Unlike other books on generational leadership, this book rejects common stereotypes assigned to different generations, replacing them with a deep understanding of why those who grew up in different times may behave in unique and valuable, ways. We challenge leaders to go beyond simply accepting generational differences to leverage them proactively to increase engagement, innovation, and organizational success.

For the past 20 years, rational-emotive therapy (RET) has been employed by consultants to help bring about changes not only in the way parents and teachers manage mental health and educational problems of school-age children, but also within organizations and families. This is the first book devoted exclusively to the applications of RET in consultation. For the first time, international experts reveal the ways that RET can be applied at different levels of consultation -- client-centered, consultee-centered, systemic-centered -- to help identify and overcome obstacles to effective consultation. This volume reveals the missing link to effective consultation, namely, the emotional problems consultees bring with them to the practical problems with which they are faced. Rational-emotive consultation methods are ideally suited to help give consultees empowerment over their emotional problems. In addition, RET is an ideal adjunct to be included along with behavioral and organizational consultation methods already in use. Written largely for school psychologists and consultants who work in educational and mental health settings, this book demonstrates the variety of ways that RET can be used to conduct in-service and professional/personal development programs for teachers, parents, school administrators and other professional groups. It is also a unique resource for practitioners working with the emotional, behavioral and learning problems of school-age children, and looking for new and effective ways of incorporating caregivers in the treatment of these children.

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Getting into MBA programs is more and more competitive. This over 600 page book will improve your chances of admission to the schools of your choice. This version of The Edge, aimed at US applicants, features an in-depth analysis of applying to each schoo

The magazine that helps career moms balance their personal and professional lives.