Services play a central role in the economies of nations and in global commerce, and to some extent we are all in the field of service. Technological Applications and Advancements in Service Science, Management, and Engineering is a compendium of research that proves to be an indispensable resource for cutting-edge knowledge in service science understood as a broad research field that embodies all the aspects that relate to services, their planning, design, operation, evaluation, and improvement. Perfect for academic researchers and practicing professionals, this volume serves as a vehicle for the development of service science and how good services are devised and engineered to get the maximum value for their efforts.

Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21st Century. The book incorporates a variety of perspectives, informed by an international background in SSME experience and education, including management, business, social science, computer science and engineering. Readers will derive an understanding of education needs and program offerings in SSME.

This volume offers the state-of-the-art research and developments in service science and related research, education and practice areas. It showcases emerging technology and applications in fields including healthcare, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users' both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. The papers in this volume highlight ways to approach such technical challenges in service science and are based on submissions from the 2018 INFORMS International Conference on Service Science.

As financial systems migrate to a pervasive, online environment, business leaders and layman investors alike must adapt to changes in the market brought about by this new age of business. Strategic E-Commerce Systems and Tools for Competing in the Digital Marketplace advances the body of knowledge on electronic business and commerce with an in-depth look at the opportunities and concerns surrounding online business and finance. This cutting-edge reference aids business leaders, financial managers, investors, and consumers looking to build their portfolios and thrive in modern digital business environments.

Recent advances in internet architecture have led to the advent and subsequent explosion of cloud computing technologies, providing businesses with a powerful toolbox of collaborative digital resources. These technologies have fostered a more flexible, decentralized approach to IT infrastructure, enabling businesses to operate in a more agile fashion and on a globalized scale. Enterprise Management Strategies in the Era of Cloud Computing seeks to explore the possibilities of business in the cloud. Targeting an audience of research scholars, students, software developers, and business professionals, this premier reference source provides a cutting-edge look at the exciting and multifaceted relationships between cloud computing, software virtualization, collaborative technology, and business infrastructure in the 21st Century.

Many factors can impact large-scale enterprise management systems, and maintaining these systems can be a complicated and challenging process. Therefore, businesses can benefit from an assortment of models and management styles to track and collect data for processes. Enterprise Business Modeling, Optimization Techniques, and Flexible Information Systems supplies a wide array of research on the intersections of business modeling, information systems, and optimization techniques. These various business models and structuring methods are proposed to provide ideas, methods, and points of view for managers, practitioners, entrepreneurs, and researchers on how to improve business processes.

Many techniques have been developed to control the variety of dynamic systems. To develop those control techniques, it is fundamental to know the mathematical relations between the system inputs and outputs. Incorporating Nature-Inspired Paradigms in Computational Applications is a critical scholarly resource that examines the application of nature-inspired paradigms on system identification. Featuring coverage on a broad range of topics such as biogeographic computation, evolutionary control systems, and natural computing, this book is geared towards IT professionals, engineers, computer scientists, academicians, researchers, and graduate-level students seeking current research on the application of nature-inspired paradigms.

Patterns can be any number of items that occur repeatedly, whether in the behaviour of animals, humans, traffic, or even in the appearance of a design. As technologies continue to advance, recognizing, mimicking, and responding to all types of patterns becomes more precise. Pattern Recognition and Classification in Time Series Data focuses on intelligent methods and techniques for recognizing and storing dynamic patterns. Emphasizing topics related to artificial intelligence, pattern management, and algorithm development, in addition to practical examples and applications, this publication is an essential reference source for graduate students, researchers, and professionals in a variety of computer-related disciplines.

Technological developments have created new opportunities for contemporary businesses. Online stores can now utilize a specific branch of marketing in order to maximize the revenue of their business and increase website traffic. Driving Traffic and Customer Activity Through Affiliate Marketing is an essential reference publication highlighting the latest scholarly research on the method of increasing online business traffic and sales by external referrals. Featuring extensive coverage on a broad range of topics and perspectives such as networking, program management, and customer satisfaction, this book is ideally designed for academicians, practitioners, and students seeking current information on ways to increase customer activity.

"This book covers a multitude of newly developed hardware and software technology advancements in urban and spatial planning and architecture, drawing on the most current research and studies of field practitioners who offer solutions and recommendations for further growth, specifically in urban and spatial developments"--