This book discusses the main quality management (QM) programs and their possible integration into systematic industrial maintenance (SIM). Unlike traditional engineering maintenance books, it not only explains the theory but also provides practical examples of the integration of QM and SIM programs. It also includes reference sources, making it useful for readers wanting to explore specific areas in more depth. Chapter 1 introduces various aspects of the main quality management (QM) programs, including total quality management (TQM), just-in-time (JIT) and lean manufacturing (Lean). Subsequently, it examines the relation of quality and maintenance. Chapter 2 reviews the concepts of systematic industrial maintenance (SIM) and the application of quality control (QC) tools. Chapter 3 offers an overview, historical perspective and trends in industrial maintenance techniques. Chapters 4, 5, 6, 7, 8 and 9 focus on topics related to schedule-based maintenance, condition-based maintenance, reliability-based maintenance, computerized-based maintenance, risk-based maintenance and total productive maintenance. Covering the theory of each of these types of SIM, the chapters also explain their real-world application in QM and highlight their merits and weaknesses in the context of supporting QM.

The fourth edition of the Handbook of Human Factors and Ergonomics has been completely revised and updated. This includes all existing third edition chapters plus new chapters written to cover new areas. These include the following subjects: Managing low-back disorder risk in the workplace Online interactivity Neuroergonomics Office ergonomics Social networking HF&E in motor vehicle transportation User requirements Human factors and ergonomics in aviation Human factors in ambient intelligent environments As with the earlier editions, the main purpose of this handbook is to serve the needs of the human factors and ergonomics researchers, practitioners, and graduate students. Each chapter has a strong theory and scientific base, but is heavily focused on real world applications. As such, a significant number of case studies, examples, figures, and tables are included to aid in the understanding and application of the material covered.

This book addresses the use, operation and maintenance of new renewable energy systems, taking into account their integration in the current electrical markets and in the new emergent uses of energy. The book is based on practical experiences which present different perspectives about what occurs once an energy production plant based on sources of renewable energy is in production. Questions to be addressed include: how the energy produced is integrated into the current system of energy production, what is its consideration in the electrical market, what the impact is on society, how differential the strategies of operation and maintenance are with respect to conventional systems of energy production, etc.

Industrial revolutions have impacted both, manufacturing and service. From the steam engine to digital automated production, the industrial revolutions have conduced significant changes in operations and supply chain management (SCM) processes. Swift changes in manufacturing and service systems have led to phenomenal improvements in productivity. The fast-paced environment brings new challenges and opportunities for the companies that are associated with the adaptation to the new concepts such as Internet of Things (IoT) and Cyber Physical Systems, artificial intelligence (AI), robotics, cyber security, data analytics, block chain and cloud technology. These emerging technologies facilitated and expedited the birth of Logistics 4.0. Industrial Revolution 4.0 initiatives in SCM has attracted stakeholders’ attentions due to it is ability to empower using a set of technologies together that helps to execute more efficient production and distribution systems. This initiative has been called Logistics 4.0 of the fourth Industrial Revolution in SCM due to its high potential. Connecting entities, machines, physical items and enterprise resources to each other by using sensors, devices and the internet along the supply chains are the main attributes of Logistics 4.0. IoT enables customers to make more suitable and valuable decisions due to the data-driven structure of the Industry 4.0 paradigm. Besides that, the system’s ability of gathering and analyzing information about the environment at any given time and adapting itself to the rapid changes add significant value to the SCM processes. In this peer-reviewed book, experts from all over the world, in the field present a conceptual framework for Logistics 4.0 and provide examples for usage of Industry 4.0 tools in SCM. This book is a work that will be beneficial for both practitioners and students and academicians, as it covers the theoretical framework, on the one hand, and includes examples of practice and real world.

This book reports four structural equation models (SEM) for quantifying the relationship between the most important lean manufacturing (LM) practices applied to the manufacturing industry. The SEMs are evaluated using 220 responses to a survey applied to manufacturing companies applying LM principles in the production system and are related to: distribution and maintenance, production process and quality system, supply chain and quality, and an integrator model. The findings identify the most important activities for every LM practices and how they are related. These relationship’ values will help administrators, managers, engineers to focus their efforts on these most important activities, facilitating the decision-making process.

The book presents the select proceedings of the International Conference on Emerging Trends in Mechanical and Industrial Engineering (ICETMIE 2022). It covers the latest trends in the area of mechanical engineering. The broad topics covered in the book are engineering design, industrial and production engineering, Industry 4.0, energy and process engineering, mechatronics, control and robotics, material science, and automotive engineering. The book is useful for students, researchers, and professionals working in the various areas of mechanical engineering.

This is the most comprehensive dictionary of maintenance and reliability terms ever compiled, covering the process, manufacturing, and other related industries, every major area of engineering used in industry, and more. The over 15,000 entries are all alphabetically arranged and include special features to encourage usage and understanding. They are supplemented by hundreds of figures and tables that clearly demonstrate the principles & concepts behind important process control, instrumentation, reliability, machinery, asset management, lubrication, corrosion, and much much more. With contributions by leading researchers in the field: Zaki Yamani Bin Zakaria Department, Chemical Engineering, Faculty Universiti Teknologi Malaysia, Malaysia Prof. Jelenka B. Savkovic-Stevanovic, Chemical Engineering Dept, University of Belgrade, Serbia Jim Drago, PE, Garlock an EnPro Industries family of companies, USA Robert Perez, President of Pumpcalcs, USA Luiz Alberto Verri, Independent Consultatnt, Verri Veritatis Consultoria, Brasil Matt Tones, Garlock an EnPro Industries family of companies, USA Dr. Reza Javaherdashti, formerly with Qatar University, Doha-Qatar Prof. Semra Bilgic, Faculty of Sciences, Department of Physical Chemistry, Ankara University, Turkey Dr. Mazura Jusoh , Chemical Engineering Department, Universiti Teknologi Malaysia Jayesh Ramesh Tekchandaney, Unique Mixers and Furnaces Pvt. Ltd. Dr. Henry Tan, Senior Lecturer in Safety & Reliability Engineering, and Subsea Engineering, School of Engineering, University of Aberdeen Fiddoson Fiddo, School of Engineering, University of Aberdeen Prof. Roy Johnsen, NTNU, Norway Prof. N. Sitaram , Thermal Turbomachines Laboratory, Department of Mechanical Engineering, IIT Madras, Chennai India Ghazaleh Mohammadali, IranOilGas Network Members' Services Greg Livelli, ABB Instrumentation, Warminster, Pennsylvania, USA Gas Processors Suppliers Association (GPSA)

We are in what many call “The Age of the Customer.” Customers are empowered more than ever before and demand a high level of customer attention and service. Their increasing expectations and demands worldwide have forced organizations to transform themselves and prepare for the customer experience (CX) battlefield. This landmark book addresses: What customer experience really means Why it matters Whether it has any substantial business impact What your organization can do to deliver and sustain your CX efforts, and How we got to this particular point in CX history This book is the result of exhaustive research conducted to incorporate various components that affect customer experience. Based on the research results, the authors make a case for seeing CX and associated transformations as the next natural evolution of the quality management system (QMS) already in place in most companies. Using an existing QMS as the foundation for CX not only creates a more sustainable platform, but it allows for a faster and more cost effective way to enable an organization to attain world-class CX.

Catalog of reports, decisions and opinions, testimonies and speeches.