With the publication of Theory-Driven Evaluations, Huey-Tsyh Chen has given us an ambitious volume. . . . Indeed, it is the aspiration of this book to provide a conceptual framework that integrates the diverse approaches and paradigms of evaluation. For those of us accustomed to the rhetoric of the paradigm wars that have been raging in recent years, it is refreshing to find a text that works so assiduously at reconciliation. . . . There is much that is useful in Chen′s analysis. He gives us a full and thoughtful book that attempts no less than the construction of a conceptual framework for all of program evaluation. . . . It provides an impressive compendium of source material and references spanning not only evaluation, but related work in economics and public policy (this alone is worth the price of the book). . . . Chen′s Theory-Driven Evaluations provides a stimulating, even heroic attempt to bring some conceptual integration to a field that has been too long dominated by methodological paradigms and procedural particulars. --a prepublication review for Evaluation and Program Planning "Generous use of examples which are well selected and lucidly summarized." --Contemporary Sociology "Chen introduces a new, comprehensive framework for program evaluation that is designed to bridge the gap between method and theory-oriented perspectives. . . . For program planners, decision makers, scholars, and students, this volume clarifies, illuminates and provides unique insights into the conception, construction and implementation of a wide range of programs. . . . The research examples used in the discussion draw upon various areas, such as education, welfare, health, criminal justice, job training [and] family construction to attract a wider audience." --Journal of Applied Rehabilitation Counseling Program evaluation has traditionally emphasized the application of social science research methods in evaluation activities. However, there is a growing awareness that program theory is vital for broadening the scope and enhancing the usefulness of program evaluation. In Theory-Driven Evaluations, Huey-Tsyh Chen introduces a new, comprehensive framework for program evaluation that is designed to bridge the gap between the method- and theory-oriented perspectives. He provides an intensive discussion of the nature and functions of program theory, approaches to constructing program theories, and the integration of program theory with evaluation processes. Specific types of theory-driven evaluations, as well as principles and guidelines for application are developed for meeting different policy purposes. Application of systematic strategies is illustrated by concrete examples from a variety of evaluation studies in different fields. The presentation of this new perspective directly addresses the needs and concerns in both the professional and applied areas of program evaluation. For program planners, decisionmakers, scholars and students, this volume will clarify, illuminate, and provide unique insights into the conception, construction, and implementation of a wide range of programs.

The golden standard evaluation reference text Now in its second edition, Evaluation Theory, Models, and Applications is the vital text on evaluation models, perfect for classroom use as a textbook, and as a professional evaluation reference. The book begins with an overview of the evaluation field and program evaluation standards, and proceeds to cover the most widely used evaluation approaches. With new evaluation designs and the inclusion of the latest literature from the field, this Second Edition is an essential update for professionals and students who want to stay current. Understanding and choosing evaluation approaches is critical to many professions, and Evaluation Theory, Models, and Applications, Second Edition is the benchmark evaluation guide. Authors Daniel L. Stufflebeam and Chris L. S. Coryn, widely considered experts in the evaluation field, introduce and describe 23 program evaluation approaches, including, new to this edition, transformative evaluation, participatory evaluation, consumer feedback, and meta-analysis. Evaluation Theory, Models, and Applications, Second Edition facilitates the process of planning, conducting, and assessing program evaluations. The highlighted evaluation approaches include: Experimental and quasi-experimental design evaluations Daniel L. Stufflebeam's CIPP Model Michael Scriven's Consumer-Oriented Evaluation Michael Patton's Utilization-Focused Evaluation Robert Stake's Responsive/Stakeholder-Centered Evaluation Case Study Evaluation Key readings listed at the end of each chapter direct readers to the most important references for each topic. Learning objectives, review questions, student exercises, and instructor support materials complete the collection of tools. Choosing from evaluation approaches can be an overwhelming process, but Evaluation Theory, Models, and Applications, Second Edition updates the core evaluation concepts with the latest research, making this complex field accessible in just one book.

Too often evaluation findings end up on the shelf! Why? Many interventions have several moving parts working together to achieve something each part cannot do independently. Unfortunately, many of the available evaluation approaches oversimplify this reality. A major reason for this is that evaluators do not have a blueprint to plan, and the associated methods to execute, an evaluation fit for this purpose. As such, they revert to using methods with which they are familiar, but are not suitable, for evaluating complex interventions. Consequently, the evaluation findings do not make sense to decisionmakers, so they are ignored. This book provides evaluators of all skill levels with a simple 3-step framework, System Evaluation Theory, that will lead to more actionable recommendations because the methods better capture the reality in which interventions operate; that is as a system. The book first reviews the limitations of program evaluation approaches that pointed to a need for a different way of thinking, one grounded in systems. After defining a system, the book explains how SET is intentionally aligned to evaluate a system’s two essential properties: interdependence and emergence. Individual chapters are dedicated to explaining how to execute each SET step. Throughout, the author draws on real-world examples and those from his own evaluations to help bridge the theory-practice divide. The reader is then shown how to use SET to develop actionable recommendations.

Initially, evaluation was derived from social science research methodology and accountability concerns. This book examines evaluation theories and traces their evolution with the point of view that theories build upon theories and, therefore, evaluation theories are related to each other.

Introducing students to the real world of evaluation and focusing on issues that arise in professional practice, this book shows readers how to systematically identify stakeholders' needs in order to select the evaluation options best suited to meet those needs.

Racial, ethnic, linguistic, and cultural diversity has become of global importance in places where many never would have imagined. Increasing diversity in the U.S., Europe, Africa, New Zealand, and Asia strongly suggests that a homogeneity-based focus is rapidly becoming an historical artifact. Therefore, culturally responsive evaluation (CRE) should no longer be viewed as a luxury or an option in our work as evaluators. The continued amplification of racial, ethnic, linguistic, and cultural diversity and awareness among the populations of the U.S. and other western nations insists that social science researchers and evaluators inextricably engage culturally responsive approaches in their work. It is unacceptable for most mainstream university evaluation programs, philanthropic agencies, training institutes sponsored by federal agencies, professional associations, and other entities to promote professional evaluation practices that do not attend to CRE. Our global demographics are a reality that can be appropriately described and studied within the context of complexity theory and theory of change (e.g., Stewart, 1991; Battram, 1999). And this perspective requires a distinct shift from “simple” linear cause-effect models and reductionist thinking to include more holistic and culturally responsive approaches. The development of policy that is meaningfully responsive to the needs of traditionally disenfranchised stakeholders and that also optimizes the use of limited resources (human, natural, and financial) is an extremely complex process. Fortunately, we are presently witnessing developments in methods, instruments, and statistical techniques that are mixed methods in their paradigm/designs and likely to be more effective in informing policymaking and decision-making. Culturally responsive evaluation is one such phenomenon that positions itself to be relevant in the context of dynamic international and national settings where policy and program decisions take place. One example of a response to address this dynamic and need is the newly established Center for Culturally Responsive Evaluation and Assessment (CREA) in the College of Education at the University of Illinois at Urbana-Champaign. CREA is an outgrowth of the collective work and commitments of a global community of scholars and practitioners who have contributed chapters to this edited volume. It is an international and interdisciplinary evaluation center that is grounded in the need for designing and conducting evaluations and assessments that embody cognitive, cultural, and interdisciplinary diversity so as to be actively responsive to culturally diverse communities and their aspirations. The Center’s purpose is to address questions, issues, theories, and practices related to CRE and culturally responsive educational assessment. Therefore, CREA can serve as a vehicle for our continuing discourse on culture and cultural context in evaluation and also as a point of dissemination for not only the work that is included in this edited volume, but for the subsequent work it will encourage.

This engaging text takes an evenhanded approach to major theoretical paradigms in evaluation and builds a bridge from them to evaluation practice. Featuring helpful checklists, procedural steps, provocative questions that invite readers to explore their own theoretical assumptions, and practical exercises, the book provides concrete guidance for conducting large- and small-scale evaluations. Numerous sample studies—many with reflective commentary from the evaluators—reveal the process through which an evaluator incorporates a paradigm into an actual research project. The book shows how theory informs methodological choices (the specifics of planning, implementing, and using evaluations). It offers balanced coverage of quantitative, qualitative, and mixed methods approaches. Useful pedagogical features include: *Examples of large- and small-scale evaluations from multiple disciplines. *Beginning-of-chapter reflection questions that set the stage for the material covered. *"Extending your thinking" questions and practical activities that help readers apply particular theoretical paradigms in their own evaluation projects. *Relevant Web links, including pathways to more details about sampling, data collection, and analysis. *Boxes offering a closer look at key evaluation concepts and additional studies. *Checklists for readers to determine if they have followed recommended practice. *A companion website with resources for further learning.

Between good intentions and great results lies a program theory not just a list of tasks but a vision of what needs to happen, and how. Now widely used in government and not-for-profit organizations, program theory provides a coherent picture of how change occurs and how to improve performance. Purposeful Program Theory shows how to develop, represent, and use program theory thoughtfully and strategically to suit your particular situation, drawing on the fifty-year history of program theory and the authors' experiences over more than twenty-five years. "From needs assessment to intervention design, from implementation to outcomes evaluation, from policy formulation to policy execution and evaluation, program theory is paramount. But until now no book has examined these multiple uses of program theory in a comprehensive, understandable, and integrated way. This promises to be a breakthrough book, valuable to practitioners, program designers, evaluators, policy analysts, funders, and scholars who care about understanding why an intervention works or doesn't work." Michael Quinn Patton, author, Utilization-Focused Evaluation "Finally, the definitive guide to evaluation using program theory! Far from the narrow 'one true way' approaches to program theory, this book provides numerous practical options for applying program theory to fulfill different purposes and constraints, and guides the reader through the sound critical thinking required to select from among the options. The tour de force of the history and use of program theory is a truly global view, with examples from around the world and across the full range of content domains. A must-have for any serious evaluator." E. Jane Davidson, PhD, Real Evaluation Ltd. Companion Web site: josseybass.com/go/funnellrogers

Intended for a first course in performance evaluation, this is a self-contained treatment covering all aspects of queuing theory. It starts by introducing readers to the terminology and usefulness of queueing theory and continues by considering Markovian queues in equilibrium, Littles law, reversibility, transient analysis, and computation, plus the M/G/1 queuing system. It then moves on to cover networks of queues, and concludes with techniques for numerical solutions, a discussion of the PANACEA technique, discrete time queueing systems and simulation, and stochastic Petri networks. The whole is backed by case studies of distributed queueing networks arising in industrial applications. This third edition includes a new chapter on self-similar traffic, many new problems, and solutions for many exercises.

Systems Concepts in Action: A Practitioner's Toolkit offers out a wide range of systems methods to help readers investigate, evaluate and intervene in complex messy situations.