The key to a good business is good employees. The key to good employees? A great supervisor. The Essential Supervisor's Handbook provides a guide for both new and experienced supervisors featuring expert explanations, advice, and motivation. It is a quick reference guide that covers a wide range of topics, from employee relations, team leadership, and motivation to the legal aspects of hiring, firing, and disciplining employees.The Essential Supervisor's Handbook also takes on difficult issues from upgrading to downsizing, and everything in between, such as: multicultural teams, working with unions, finding communication methods that work for you and your team. As well as how to stay positive, move your team (and yourself) forward, and create a productive work atmosphere. Concise and written in an easy-to-understand style, The Essential Supervisor's Handbook is the one tool that no manager can afford to be without.

Keep workers working—and happy. The Complete Idiot's Guide® to Boosting Employee Performance is the most current and comprehensive guide for managers seeking to get the most out of their employees and build lasting relationships that will help them grow their business. Includes the newest and most powerful tools to keep employees doing their best, including ideas on keeping morale high when business is tough, avoiding stagnant work habits and routines, energizing employees about their job, how to retain the best employees, and much more. • Practical tips on maintaining clear communication between managers and staff, offering the right incentives, and inspiring teamwork • Includes insightful anecdotes from real life

Leaders and supervisors do not grow on trees; they must be developed. 'Developing Supervisors and Team Leaders' is a practical, how-to guide for creating leaders and supervisors. Spanning topics from determining needs to evaluating performance, it covers all aspects of how to develop the skills, insights, and attitude to lead others. Kirkpatrick demonstrates how to get others to share the same focus, purpose, and efforts toward improving an organization's quality of product or service. From determining needs, planning programs and training to the final evaluation, this book provides knowledge and practical tools for developing successful leaders. Donald Kirkpatrick, Ph.D., Emeritus Professor of the University of Wisconsin, is the author of numerous books and articles on the subject of management and performance.

This insightful book delves into the DISC framework, a renowned model for understanding and enhancing communication skills. It's an essential guide for anyone looking to improve their interactions in the workplace, especially when dealing with challenging employees. Key Features: Comprehensive DISC Overview: Learn about the four dimensions of DISC-Dominance, Influence, Steadiness, and Conscientiousness-and how they impact communication styles. Effective Strategies for Different Personalities: Discover tailored communication strategies for each DISC type, helping you address various workplace scenarios effectively. Dealing with Difficult Employees: Gain insights into managing different types of challenging employees, such as the aggressive, the passive-aggressive, the complainer, and more. Practical Scenarios and Solutions: The book provides real-life examples and actionable strategies for enhancing interpersonal relationships and team dynamics. Enhancing Leadership Skills: Learn how to apply the DISC framework to foster a more cohesive and productive team environment. Benefits: Improved Self-Awareness: Understand your own communication style and how it affects your interactions with others. Better Team Dynamics: Master the art of adapting your communication approach to suit different team members, improving overall team efficiency and morale. Conflict Resolution: Equip yourself with the skills to navigate and resolve conflicts more effectively, leading to a more harmonious workplace. Empowered Leadership: Strengthen your leadership capabilities by understanding and leveraging the diverse communication styles within your team. Ideal for managers, team leaders, HR professionals, and anyone keen on honing their communication skills, this book serves as a practical guide to creating a more positive and productive work environment. Transform your approach to communication and employee management with the power of the DISC framework!

Focuses on how leaders can drive employee engagement and increase high performance mgmt.; i.e., the actions leaders from first-line supervisors to exec. can take to facilitate the motivation and commitment of their employees. The effort leaders invest in managing their workforce pays off in substantially higher levels of employee engagement and performance. The recommendations it offers for increasing both engagement and performance can be characterized in three words: communication, connection, and courage. These are the foundation of performance mgmt. -- communicating openly and honestly with employees, connecting with them as people to build good working relationships, and demonstrating the courage to address and resolve problems. Illus.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Organization Development: Strategies for Changing Environments, Second Edition, aims to help managers of the future successfully plan for and manage changes in the workplace. The book teaches students how to conceptualize and implement planned interventions to increase organizational effectiveness. Building on the success of the previous edition, Smither, Houston, and McIntire maintain the foundational and historical organization development content while incorporating a number of key changes: new material on change management, globalization, diversity, sustainability, ethics, talent management, and emotional intelligence; a greater emphasis on the practical application of the theory; new case studies focusing on current business dilemmas that align with the chapter objectives. This edition brings this classic book into the 21st century, making it a valuable resource for students of organizational development, organizational behavior, change management, and leadership.