This book "provides the skills and knowledge base that students need to become supervisors in today's changing environment. The text focuses on practical skills in examining the functions of management and how those skills are applied to both individuals and teams. Changes in the workplace and the world at large constantly present supervisors with new challenges." - back cover.

Differentiate yourself in a competitive marketplace with SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 13E. A blend of traditional management concepts and emerging insights, the text draws from the authors' firsthand business experience to deliver the leadership skills hiring managers want but rarely find in new recruits. This comprehensive single source for supervisory management expertise addresses the most critical challenges in business today, including globalization, economic turbulence, transitional and temporary workers, virtual employees, technology, outsourcing, and downsizing. Hands-on and practical, the text complements chapter readings with skill-building techniques and captivating video cases from well-known organizations, letting you experience supervisory roles yourself. Special attention to diversity and ethics also helps you develop a better sense of life beyond the classroom and enhances the text's extensive coverage of communication, decision making, conflict resolution, and other essential supervisory skills. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

SUPERVISION: CONCEPTS & PRACTICES OF MANAGEMENT, 10e presents a study of traditional management principles, theories and practicesalong with skill-building applications that prepare students to one day work as supervisors. The new edition expands coverage of hottopics like crisis management, exporting of America's jobs, protected class issues and ethics; and introduces new discussions ofappreciative inquiry, quality issues in the marketplace, and improved communication. The new, highly-effective cases incorporaterole-playing components to maximize in-class participation and retention.