Please note: This is a companion version & not the original book. Sample Book Insights: #1 Bureaucracies are important and relevant, and they often provide employment to a significant portion of the world’s population. They are resistant to change, and they offer stability and continuity. They are not to be despised. -> bureaucracies are large organizations with hierarchy, rules, processes, and power. They are characterized by their complexity, division of labor, permanence, professional management, hierarchical coordination and control, and legal authority. #2 Bureaucracies are unavoidable, and you’ll almost certainly end up working within one at some point in your life. They offer stability and continuity, and they can be quite important.

In this "deeply empowering and practical book"(Cecilia Muñoz), two technology and innovation leaders reveal dozens of tactics that enabled them to accomplish seemingly impossible reforms in organizations of all types and sizes. Whether you just started your first entry-level job, run the entire company, or just feel trapped by your condo association bylaws, it’s time to it’s time to learn how to get big things done and make a lasting impact with Hack Your Bureaucracy. From local government to the White House, Harvard to the world of venture capital, Marina Nitze and Nick Sinai have taken on some of the world’s most challenging bureaucracies—and won. Now, they bring their years of experience to you, teaching you strategies anyone can use to improve your organization through their own stories and those of fellow bureaucracy hackers, including: Find Your Paperclip: use small steps to achieve big change Set Your North Star: keep your end goal in sight Cultivate the Karass: assemble an adept team and network Don’t Waste a Crisis: turn every opportunity into a chance for change And more! Change doesn’t happen just because the person in charge declares it should, even if that person is the CEO of your company or the President of the United States. Regardless of your industry, role, or team, Hack Your Bureaucracy shows how to get started, take initiative on your own, and transform your ideas into impact.

Named one of NPR's Best Books of 2023 Named one of Ezra Klein's "Books That Explain Where We Are in 2023," The New York Times Learn more about Jennifer Pahlka's work at recodingamerica.us. “The book I wish every policymaker would read.” —Ezra Klein, The New York Times A bold call to reexamine how our government operates—and sometimes fails to—from President Obama’s former deputy chief technology officer and the founder of Code for America Just when we most need our government to work—to decarbonize our infrastructure and economy, to help the vulnerable through a pandemic, to defend ourselves against global threats—it is faltering. Government at all levels has limped into the digital age, offering online services that can feel even more cumbersome than the paperwork that preceded them and widening the gap between the policy outcomes we intend and what we get. But it’s not more money or more tech we need. Government is hamstrung by a rigid, industrial-era culture, in which elites dictate policy from on high, disconnected from and too often disdainful of the details of implementation. Lofty goals morph unrecognizably as they cascade through a complex hierarchy. But there is an approach taking hold that keeps pace with today’s world and reclaims government for the people it is supposed to serve. Jennifer Pahlka shows why we must stop trying to move the government we have today onto new technology and instead consider what it would mean to truly recode American government.

“Worth a read for anyone who cares about making change happen.”—Barack Obama A powerful new blueprint for how governments and nonprofits can harness the power of digital technology to help solve the most serious problems of the twenty-first century As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time—from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach—public interest technology—that has the potential to transform the way governments and nonprofits around the world solve problems. Through inspiring stories about successful projects ranging from a texting service for teenagers in crisis to a streamlined foster care system, the authors show how public interest technology can make the delivery of services to the public more effective and efficient. At its heart, public interest technology means putting users at the center of the policymaking process, using data and metrics in a smart way, and running small experiments and pilot programs before scaling up. And while this approach may well involve the innovative use of digital technology, technology alone is no panacea—and some of the best solutions may even be decidedly low-tech. Clear-eyed yet profoundly optimistic, Power to the Public presents a powerful blueprint for how government and nonprofits can help solve society’s most serious problems.

Can we solve big public problems anymore? Yes, we can. This provocative and inspiring book points the way. The huge challenges we face are daunting indeed: climate change, crumbling infrastructure, declining public education and social services. At the same time, we've come to accept the sad notion that government can't do new things or solve tough problems—it's too big, too slow, and mired in bureaucracy. Not so, says former public official, now Harvard Business School professor, Mitchell Weiss. The truth is, entrepreneurial spirit and savvy in government are growing, transforming the public sector's response to big problems at all levels. The key, Weiss argues, is a shift from a mindset of Probability Government—overly focused on safe solutions and mimicking so-called best practices—to Possibility Government. This means public leadership and management that's willing to boldly imagine new possibilities and to experiment. Weiss shares the three basic tenets of this new way of governing: Government that can imagine: Seeing problems as opportunities and involving citizens in designing solutions Government that can try new things: Testing and experimentation as a regular part of solving public problems Government that can scale: Harnessing platform techniques for innovation and growth The lessons unfold in the timely episodes Weiss has seen and studied: the US Special Operations Command prototyping of a hoverboard for chasing pirates; a heroin hackathon in opioid-ravaged Cincinnati; a series of experiments in Singapore to rein in Covid-19; among many others. At a crucial moment in the evolution of government's role in our society, We the Possibility provides inspiration and a positive model, along with crucial guardrails, to help shape progress for generations to come.

Essential reading on how technology empowers rogue actors and how society can adapt. Never have so many possessed the means to be so lethal. A dramatic shift from 20th century "closed" military innovation to "open" innovation driven by commercial processes is underway. The diffusion of modern technology--robotics, cyber weapons, 3-D printing, synthetic biology, autonomous systems, and artificial intelligence--to ordinary people has given them access to weapons of mass violence previously monopolized by the state. As Audrey Kurth Cronin explains in Power to the People, what we are seeing now is the continuation of an age-old trend. Over the centuries, from the invention of dynamite to the release of the AK-47, many of the most surprising developments in warfare have occurred because of technological advances combined with changes in who can use them. That shifting social context illuminates our current situation, in which new "open" technologies are reshaping the future of war. Cronin explains why certain lethal technologies spread, which ones to focus on, and how individuals and private groups will adapt lethal off-the-shelf technologies for malevolent ends. Now in paperback with a foreword by Lawrence Freedman and a new epilogue, Power to the People focuses on how to both preserve the promise of emerging technologies and reduce risks. Power is flowing to the people, but the same digital technologies that empower can imperil global security--unless we act strategically.

Pastor and writer Rich Wilkerson Jr. shines a spotlight on every Christian’s calling to reach the world, seek the lost, and save sinners with Jesus’ scandalous message of the gospel of grace. In Friend of Sinners, we learn: that by following his example, we can have the same clear conviction and compassion for the lost that he did, that His gospel of scandalous grace cannot be overestimated, and How to embrace the truth that we all need Jesus equally. The Bible calls Jesus a friend of sinners. What does that mean? In Friend of Sinners, Rich Wilkerson Jr. shows readers the profound implications of the reality that Jesus calls us “friends, not because of who we are or what we have done, but because of who he is. While he was on earth, Jesus knew that people needed to feel like they belong before they would want to behave. He understood that the power within him was greater than the darkness around him, so he loved fearlessly.

Winner of the 2020 Outstanding Book Award Presented by the Public and Nonprofit Section of the National Academy of Management Winner of the 2019 Louis Brownlow Book Award from the National Academy of Public Administration Bureaucracy, confusing paperwork, and complex regulations—or what public policy scholars Pamela Herd and Donald Moynihan call administrative burdens—often introduce delay and frustration into our experiences with government agencies. Administrative burdens diminish the effectiveness of public programs and can even block individuals from fundamental rights like voting. In AdministrativeBurden, Herd and Moynihan document that the administrative burdens citizens regularly encounter in their interactions with the state are not simply unintended byproducts of governance, but the result of deliberate policy choices. Because burdens affect people’s perceptions of government and often perpetuate long-standing inequalities, understanding why administrative burdens exist and how they can be reduced is essential for maintaining a healthy public sector. Through in-depth case studies of federal programs and controversial legislation, the authors show that administrative burdens are the nuts-and-bolts of policy design. Regarding controversial issues such as voter enfranchisement or abortion rights, lawmakers often use administrative burdens to limit access to rights or services they oppose. For instance, legislators have implemented administrative burdens such as complicated registration requirements and strict voter-identification laws to suppress turnout of African American voters. Similarly, the right to an abortion is legally protected, but many states require women seeking abortions to comply with burdens such as mandatory waiting periods, ultrasounds, and scripted counseling. As Herd and Moynihan demonstrate, administrative burdens often disproportionately affect the disadvantaged who lack the resources to deal with the financial and psychological costs of navigating these obstacles. However, policymakers have sometimes reduced administrative burdens or shifted them away from citizens and onto the government. One example is Social Security, which early administrators of the program implemented in the 1930s with the goal of minimizing burdens for beneficiaries. As a result, the take-up rate is about 100 percent because the Social Security Administration keeps track of peoples’ earnings for them, automatically calculates benefits and eligibility, and simply requires an easy online enrollment or visiting one of 1,200 field offices. Making more programs and public services operate this efficiently, the authors argue, requires adoption of a nonpartisan, evidence-based metric for determining when and how to institute administrative burdens, with a bias toward reducing them. By ensuring that the public’s interaction with government is no more onerous than it need be, policymakers and administrators can reduce inequality, boost civic engagement, and build an efficient state that works for all citizens.

In this much-talked-about book, John Seddon dissects the changes that have been made in a range of services, including housing benefits, social care and policing. His descriptions beggar belief, though they would be funnier if it wasn't our money that was being wasted.