This volume of Clerical and Sales Occupations standard time data is one of several volumes included in the Defense Work Measurement Standard Time Data Program (DWMSTDP). It provides a single DoD source of clerical standard time data to be used in the economical development of labor standards for: Organizations, functions, or activities whose primary mission is clerical in nature, e.g., Finance, Data Processing, and Personnel Administration. Clerical jobs which are a part of organizations, functions, or activities whose primary mission is not clerical in nature, e.g., clerks, typists, and keypunch operators. Elements of work performed by personnel whose primary job is other than clerical but who do clerical work as a part of their job, e.g., filing of shop orders, filling out forms, sorting documents, and telephoning. This publication applies to all military services and defense agencies. The data contained herein will be used to the maximum extent possible in the development of labor performance standards in compliance with DoD Directive 5010.31 and DoD Instruction 5010.34.

The purpose of this manual is to standardize instructions, methods, terminology and standard time data applicable to work measurement and the development of labor performance standards. The use of this manual is intended to: a. Maximize the productivity of industrial/management engineering personnel by providing a more rapid means of establishing labor performance standards and eliminating duplication in labor performance standards development. b. Foster the increased use of engineered performance standards by making available standard time data of stated accuracy and reliability structured for maximum ease of application. c. Promote appropriate application of more efficient methods of performing work. d. Provide uniformity in labor performance standards development by standardizing the application of various work measurement techniques. e. Facilitate communication by providing common terminology and definitions.