This volume presents a theoretical and empirical inquiry into the interaction between interviewers and respondents in standardized research interviews. It concentrates on the interaction and conversational architecture at work in the interviewing process.

Effective communication requires a common language, a truth that applies to science and mathematics as much as it does to culture and conversation. Standards and Standardization: Concepts, Methodologies, Tools, and Applications addresses the necessity of a common system of measurement in all technical communications and endeavors, in addition to the need for common rules and guidelines for regulating such enterprises. This multivolume reference will be of practical and theoretical significance to researchers, scientists, engineers, teachers, and students in a wide array of disciplines.

This book uses conversation analysis to study the interaction between interviewers and respondents in standardised survey interviews.

Standardization has the potential to shape, expand, and create markets. Information technology has undergone a rapid transformation in the application of standards in practice, and recent developments have augmented the need for the divulgence of supplementary research. Standardization Research in Information Technology: New Perspectives amasses cutting-edge research on the application of standards in the market, covering topics such as corporate standardization, linguistic qualities of international standards, the role of individuals in standardization, and the development, use, application, and influence of information technology in standardization techniques.

Aimed at professionals in market research and journalism as well as researchers, academics and students, this handbook is both an encyclopedia providing discussions of methodological issues and a story of a particular tale of interviewing.

This book gathers a diverse range of novel research on modeling innovation policies for sustainable economic development, based on a selection of papers from a conference on modeling innovation systems and technologies (MIST). It aims at encouraging interdisciplinary and comparative approaches, bringing together researchers and professionals interested in sustainable economic, technological development and open innovation, as well as their dissemination and practical application. The respective contributions explore a variety of topics and cases, including regional innovation policy, the effects of open innovation on firms, innovation and sustainability in tourism, and the use of information and communication technologies. All chapters share a strong focus on new research and innovation methodologies, in keeping with the Experimentation and Application Research (EAR) and Open Innovation 2.0 principles.

The International Conference on Industrial Engineering and Engineering Management is sponsored by the Chinese Industrial Engineering Institution, CMES, which is the only national-level academic society for Industrial Engineering. The conference is held annually as the major event in this arena. Being the largest and the most authoritative international academic conference held in China, it provides an academic platform for experts and entrepreneurs in the areas of international industrial engineering and management to exchange their research findings. Many experts in various fields from China and around the world gather together at the conference to review, exchange, summarize and promote their achievements in the fields of industrial engineering and engineering management. For example, some experts pay special attention to the current state of the application of related techniques in China as well as their future prospects, such as green product design, quality control and management, supply chain and logistics management to address the need for, amongst other things low-carbon, energy-saving and emission-reduction. They also offer opinions on the outlook for the development of related techniques. The proceedings offers impressive methods and concrete applications for experts from colleges and universities, research institutions and enterprises who are engaged in theoretical research into industrial engineering and engineering management and its applications. As all the papers are of great value from both an academic and a practical point of view, they also provide research data for international scholars who are investigating Chinese style enterprises and engineering management.

Struggling to apply Lean effectively in your office environment? Office Lean is a book for anyone who wants to apply Lean better in contexts where the work is both intangible and complex. it explains in simple terms, what Lean is -- and what Lean isn’t -- enabling office professionals to understand how it can be successfully applied to their complex office-based work environments. Contrary to popular opinion, Lean is not only for mass manufacturing or healthcare. It applies just as much to the digital world of "knowledge work" industries such as banking and financial services, software development, and government. But the fundamental concepts, straight from the factory floor, need a fair amount of translation to be effectively applied in cube farms. Overturning the common perception that Lean is about imposing rigid rules, or simply eliminating waste in the name of "efficiency", Eakin presents Lean as a dynamic, flexible, people-centric philosophy that delivers outstanding business results by improving employee engagement and customer experience. Office Lean helps Lean practitioners (leaders/managers and coaches/consultants) working in professional office environments access the amazing, transformative results Lean can bring to their specific domains. It combines clear explanations of the core concepts of the Lean philosophy with relevant, practical examples from the fields of accounting, finance, insurance, IT and government.

Interviewer Effects from a Total Survey Error Perspective presents a comprehensive collection of state-of-the-art research on interviewer-administered survey data collection. Interviewers play an essential role in the collection of the high-quality survey data used to learn about our society and improve the human condition. Although many surveys are conducted using self-administered modes, interviewer-administered modes continue to be optimal for surveys that require high levels of participation, include difficult-to-survey populations, and collect biophysical data. Survey interviewing is complex, multifaceted, and challenging. Interviewers are responsible for locating sampled units, contacting sampled individuals and convincing them to cooperate, asking questions on a variety of topics, collecting other kinds of data, and providing data about respondents and the interview environment. Careful attention to the methodology that underlies survey interviewing is essential for interviewer-administered data collections to succeed. In 2019, survey methodologists, survey practitioners, and survey operations specialists participated in an international workshop at the University of Nebraska-Lincoln to identify best practices for surveys employing interviewers and outline an agenda for future methodological research. This book features 23 chapters on survey interviewing by these worldwide leaders in the theory and practice of survey interviewing. Chapters include: The legacy of Dr. Charles F. Cannell’s groundbreaking research on training survey interviewers and the theory of survey interviewing Best practices for training survey interviewers Interviewer management and monitoring during data collection The complex effects of interviewers on survey nonresponse Collecting survey measures and survey paradata in different modes Designing studies to estimate and evaluate interviewer effects Best practices for analyzing interviewer effects Key gaps in the research literature, including an agenda for future methodological research Chapter appendices available to download from https://digitalcommons.unl.edu/sociw/ Written for managers of survey interviewers, survey methodologists, and students interested in the survey data collection process, this unique reference uses the Total Survey Error framework to examine optimal approaches to survey interviewing, presenting state-of-the-art methodological research on all stages of the survey process involving interviewers. Acknowledging the important history of survey interviewing while looking to the future, this one-of-a-kind reference provides researchers and practitioners with a roadmap for maximizing data quality in interviewer-administered surveys.