The essays in Software Agents, by leading researchers and developers of agent-based systems, address both the state-of-the-art in agent technology and its likely evolution in the near future.

The Internet is revolutionizing retail merchandising and shopping. Software agents are capable of automating the more routine, tedious and time-consuming tasks involved in the trading process. Internet Commerce and Software Agents: Cases, Technologies and Opportunities addresses some major Internet commerce issues and the challenges to be met in achieving automated and secure Internet trading.

Agent technology has recently become one of the most vibrant and fastest growing areas in information technology. This is the first systematic introduction to software agents with the goal of exploiting them in future communication systems. The coherently written chapters provide complementary coverage of the relevant issues. Multi-agent systems and mobile agent approaches are presented and applied to important topics in future communication systems.

This book discusses the current state of the use and possible uses of intelligent agent technology.

2 chapter contains examples of intelligent agents, arranged according to their appli cation areas. Chapter 7 closes with a prospective view of the future development of intelligent agents. Everyone concerned with the Internet and the new possibilities of information and communication technology knows that nowadays there is no area that is devel oping faster. The authors are aware of the dynamics of this research area and its effects when they describe such a fast developing area in a slow, traditional me dium like a book. One thing is sure today: when the book appears on the market, new intelligent agents will already exist and some of the hypotheses made by this book will have been shown to be incorrect. Why, despite this, does it make sense to write a classical book on this subject? Is there an alternative? Experience shows that the majority of the people in business and public life who make decisions on the use of new technologies continue to prefer books and articles in periodicals rather than electronic sources such as the Internet. Or is there some other reason for the enormous success of Nicolas Negroponte's book Being Digital, which we thank for multimedia and many concepts of the digital and networked world, and even intelligent agents? Today, a book is still the only way to establish a new area.

"Liberal order and software-agents" - long-established ideas and modern technology are bridged. The impulse for undertaking this effort comes from the observation that it becomes difficult for computer science alone to create order for and within machines. The growing complexity of computer systems, open networks like the Internet, and the increasingly social role of software entities push the traditional quest for total global control out of reach. Economic theory of social order offers extensive experience with such conditions, so that it can complement and guide research in computer science. It is shown that a common understanding between economics and computer science's sub-field of distributed artificial intelligence is possible on the level of software-agents. On this basis, four fundamental problems of social order are encircled: first, the requirement to overcome and prevent state of nature situations in the sense of Thomas Hobbes; second, the necessity to accommodate unpredictable individual actors; third, the challenge of exiting the small worlds of traditional software systems; and fourth, the ambition to reach a transaction cost efficient social order. Economics can contribute to an understanding and to possible solutions of these problems by unfolding the idea of liberal order for software-agents. In a systematic analysis that covers the order of rules, the model of the individual actor, and the order of actions, it is shown that the conditions for liberal order can be created, without exception, in agent-environments

Presenting mobile software agents for Internet servic monitoring, this research monograph discusses newly standardized Internet technologies that allow service providers to offer secured Internet services with quality guarantees. Yet, today the customers of such services have no independent tool to verify (monitor) the service quality. This book shows why mobile software agents are best fit to fill the gap. The book is addressed to mobile agent researchers looking for new and fruitful application areas. It will also be a valuable resource for innovative Internet providers who are looking for a service monitoring infrastructure going beyond monthly reports.

Designing Distributed Learning Environments with Intelligent Software Agents reports on the most recent advances in agent technologies for distributed learning. Chapters are devoted to the various aspects of intelligent software agents in distributed learning, including the methodological and technical issues on where and how intelligent agents can contribute to meeting distributed learning needs today and tomorrow. This book benefits the AI (artificial intelligence) and educational communities in their research and development, offering new and interesting research issues surrounding the development of distributed learning environments in the Semantic Web age. In addition, the ideas presented in the book are applicable to other domains such as Agent-Supported Web Services, distributed business process and resource integration, computer-supported collaborative work (CSCW) and e-Commerce.

Industrial Agents explains how multi-agent systems improve collaborative networks to offer dynamic service changes, customization, improved quality and reliability, and flexible infrastructure. Learn how these platforms can offer distributed intelligent management and control functions with communication, cooperation and synchronization capabilities, and also provide for the behavior specifications of the smart components of the system. The book offers not only an introduction to industrial agents, but also clarifies and positions the vision, on-going efforts, example applications, assessment and roadmap applicable to multiple industries. This edited work is guided and co-authored by leaders of the IEEE Technical Committee on Industrial Agents who represent both academic and industry perspectives and share the latest research along with their hands-on experiences prototyping and deploying industrial agents in industrial scenarios. - Learn how new scientific approaches and technologies aggregate resources such next generation intelligent systems, manual workplaces and information and material flow system - Gain insight from experts presenting the latest academic and industry research on multi-agent systems - Explore multiple case studies and example applications showing industrial agents in a variety of scenarios - Understand implementations across the enterprise, from low-level control systems to autonomous and collaborative management units

This book introduces major agent platforms, frameworks, systems, tools, and applications. Each system is described by their developers in sufficient detail so that the reader can get a good understanding of the architecture, functionality, and application areas of the system. All systems are running systems. One main focus of the book lies on agent platforms and toolkits.