Being a manager for Microsoft is different than being a manager for McDonalds. Being a manager for HP is different than being a manager for Hertz. The U.S. Department of Labor states there are 6.7 million customer service managers in our retailers, grocers, restaurants, hospitality and travel related industries. These managers need practical, real advice on how to improve their daily lives and move their career forward. Smile or You're Fired...contains seven vital lessons for these managers. Lessons which have been proven succesful by practical application, not theory.

Fire Your Boss is the disruptive alternative blueprint for charting a new life-giving career path that gives you control, allowing you to set your own rules for your work life. Provocative, liberating, and universally appealing, Fire Your Boss seeks to help readers resolve the deepest root of workplace unrest—namely, fear and self-preservation. This book upgrades readers’ core belief systems, demonstrates how to liberate their careers forever, and ultimately, join a heretical uprising without becoming an entrepreneur, changing jobs, or simply white-knuckling their way to retirement. Aaron McHugh maps out how to make philosophical, emotional, tactical, and heart-centered shifts at every intersection on the career journey. Firing your boss does not require you to leave to your job. Firing your boss does not require you to start a new business. Firing your boss becomes the life-altering daily mantra that transforms the disengaged into hopeful leaders. Discover how to plot a new course of career freedom and independence, empowerment, and self-reliance. Find your smile again, rekindle your mojo, recapture the art of your work, and start enjoying your work every single day.

It's common that sales managers offer a variety of educational tools to promote sales expertise. However, the daily demands on a sales manager can cloud one's ability to recognize a sales team member's behavior patterns that can ambush sales success. That's where Jack, You're Fired! comes in. Jack Perry, a proven sales professional over four decades, speaks from years of experience and authority as he shares with you the secrets of avoiding the dreaded unplanned vacation, also known as, "You're fired." Jack, You're Fired! is a fast-moving read, covering the top 66 common sales mistakes and their recognizable symptoms. You'll learn about specific action steps to take today to rectify each problematic situation easily. As a bonus, sales managers and CEOs are putting an end to expensive, failed hires by utilizing Jack, You're Fired! as a reference and an immediate remedy for the most common problems found in sales professionals and sales teams. Book jacket.

From Bangkok to Bogotá, a hilarious behind-the-brochures tour of picture-perfect locales, dangerous destinations, and overrated hellholes from a guy who knows the truth about travel Travel writer, editor, and photographer Chuck Thompson has spent more than a decade traipsing through thirty-five (and counting) countries across the globe, and he's had enough. Enough of the half-truths demanded by magazine editors, enough of the endlessly recycled clichés regarded as good travel writing, and enough of the ugly secrets fiercely guarded by the travel industry. But mostly, he's had enough of returning home from assignments and leaving the most interesting stories and the most provocative insights on the editing-room floor. From getting swindled in Thailand to running afoul of customs inspectors in Belarus, from defusing hostile Swedish rockers backstage in Germany to a closed-door meeting with travel execs telling him why he's about to be fired once again, Thompson's no-holds-barred style is refreshing, invigorating, and all those other adjectives travel writers use to describe spa vacations where the main attraction is a daily colonic. Smile When You're Lying takes readers on an irresistible series of adventures in Europe, Asia, the Caribbean, Latin America, and beyond; details the effects of globalization on the casual traveler and ponders the future of travel as we know it; and offers up a treasure trove of travel-industry secrets collected throughout a decidedly speckled career.

Professional success, more often than not, means becoming a manager. Yet nobody prepared you for having to deal with messy tidbits like emotions, conflicts, and personalities—all while achieving ever-greater goals and meeting ever-looming deadlines. Not exactly what you had in mind, is it? Don't panic. Devora Zack has the tools to help you succeed and even thrive as a manager. Drawing on the Myers-Briggs Type Indicator, Zack introduces two primary management styles—thinkers and feelers—and guides you in developing a management style that fits who you really are. She takes you through a host of potentially difficult situations, showing how this new way of understanding yourself and others makes managing less of a stumble in the dark and more of a walk in the park. Her enlightening examples, helpful exercises, and lifesaving tips make this book the new go-to guide for all those managers looking to love their jobs again.

From New York Times Bestselling Author Maria V. Snyder The apprenticeship is over—now the real test has begun. When word that Yelena is a Soulfinder—able to capture and release souls—spreads like wildfire, she faces mistrust and fear in Sitia. What’s more, she keeps discovering new, unusual sides of her abilities. As the Council debates Yelena’s fate, she receives a disturbing message: a plot is rising against her homeland, led by a murderous sorcerer she has defeated before… The road to Ixia is fraught with peril, and sets Yelena on a path that will test the limits of her skills. But the hope of reuniting with her beloved spurs her onward. Along the way, she’ll encounter allies, enemies, lovers and would-be assassins, each of questionable loyalty, and be forced to confront an impossible choice as whispers of war emerge. Yelena will have but one chance to prove herself—and save the lands she holds dear. Previously published. The Chronicles of Ixia Series by Maria V Snyder Book One: Poison Study Book Two: Magic Study Book Three: Fire Study Book Four: Storm Glass Book Five: Sea Glass Book Six: Spy Glass Book Seven: Shadow Study Book Eight: Night Study Book Nine: Dawn Study

Hello reader! In this book is a world. A world created by two awkward guys who share their lives on the internet! We are Dan and Phil and we invite you on a journey inside our minds! From the stories of our actual births, to exploring Phil’s teenage diary and all the reasons why Dan’s a fail. Learn how to draw the perfect cat whiskers, get advice on how to make YouTube videos and discover which of our dining chairs represents you emotionally. With everything from what we text each other, to the time we met One Direction and what really happened in Vegas... This is The Amazing Book Is Not On Fire!

Readers will learn about the federal laws that protect expecting parents and caregivers, including the Family and Medical Leave Act, the Americans with Disabilities Act, Title VII of the Civil Rights Act, and the Pregnancy Discrimination Act. Federal and some state laws protect pregnant women from discrimination, but they are filled with loopholes and exemptions that are all too often abused. Your employer will have lawyers who know how to work the system. Now you will too. Respected trial lawyer and former federal prosecutor, Tom Spiggle, shares valuable advice from his years of experience in employment law, in You're Pregnant? You're Fired!

When poor college student Rose Walsh gives out an inappropriate gag gift at her office Christmas party, it backfires horribly. The gift's recipient is her boss, the esteemed president of Gio Corp., Vivian Tracey, and the only thing that can save Rose now is her smarts.Instead of firing her, Vivian blackmails math major Rose into joining her on a business trip to New York to investigate an embezzlement. A week out of state with a woman she can barely stand seems like the last thing Rose wants to do with her winter vacation. Only, maybe Vivian is not as bad as she seems. Maybe they can even become friends...or more.

No fight left? No future? Does the handwriting on the wall say utter failure? Harvey Mackay, one of the world’s best-selling motivational and business authors tells you why it isn’t so. He reveals anecdotes and secrets from some of the best and brightest headliners in our world today. Their gripping accounts show that no one is immune to bad judgment or backstabbing. In colorful detail, these remarkable success stories reveal what the best of the best did to get back on top. Each story tells a unique tale and contains valuable lessons that are applicable to any reader who wants his or her career to flourish; indeed, this is the book that will inspire, instill hope . . . and give more than a glimpse into what makes these stalwarts strong. When Fortune magazine called Mackay “Mister Make-Things-Happen,” it was right on the money—getting this amazing group of people from various walks of life to talk openly about their abilities to bounce back shows him to be a master at getting people to divulge some of their defeats and their dreams. Hopeful, tough-minded, and filled with indispensable advice, We Got Fired! . . . And It’s the Best Thing That Ever Happened to Us will show anyone how to turn a modern bummer into a major blessing. It’s a rarity: a sure thing in our shaky times.