You’ve heard the term “…in a New York minute,” and you have your own ideas of what it means. Jennifer Gluckow defines it as “fast, clear, direct, and successful.” That’s the way of New York, and it’s the way sales are made (or lost) in New York City, and everywhere else on the planet. Jennifer Gluckow’s concepts and strategies for selling follow the timeless New York City line, “If you can make it there you can make it anywhere,” transitioned to, “If you can make the sale there, you can make the sale anywhere.” 212 is a sales nuance – it’s the boiling point, the tipping point, and the emotional point. It’s the NYC area code, and it’s the number of mastery ideas and strategies in Jennifer’s book that will bring salespeople success. Whether you’re a sales newbie or a sales master, Jennifer’s 212 New York minutes will bring your sales and your customers to the buying point. From attracting customers online and face-to-face, to helping secure lifelong relationships, referrals and reorders, by building trust over time, minute by minute; to ensuring profitable sales and customer loyalty, you will learn 212 strategies that when put into practice, will make your sales and success soar. Jennifer Gluckow has mastered what it takes to “make it” in New York, and her book, Sales in a New York Minute, will teach you how to make sales anywhere. Jennifer Gluckow has northeastern smarts and New York City savvy – a rare combination that has her positioned as the next big thing in sales. Okay, she’s not ALL New York. She’s traveled the world, educated in the Midwest, and spoken to audiences from coast to coast. She grew up in a successful book manufacturing family business run by her parents. Their dinner table conversations were a MBA real-world business education years before she graduated from the Olin School of Business at Washington University in St. Louis. Jennifer’s a speaker, trainer, writer, blogger, Facebooker, Instagrammer, Tweeter, podcaster and YouTuber. She is online and on the money, and her mission is to teach you how to make it anywhere.

“A sparkling delight about found and chosen family, being brave even in the tiny moments, and the rewards we can reap when we put our authentic selves out there. What a sweet, hilarious treat.” —Christina Lauren, New York Times bestselling author Franny Doyle is having the worst day. She’s been laid off from her (admittedly mediocre) job, the subway doors ripped her favorite silk dress to ruins, and now she’s flashed her unmentionables to half of lower Manhattan. On the plus side, a dashing stranger came to her rescue with his (Gucci!) suit jacket. On the not-so-plus side, he can’t get away from her fast enough. Worse yet? Someone posted their (entirely not) meet-cute online. Suddenly Franny and her knight-in-couture, Hayes Montgomery III, are the newest social media sensation, and all of New York is shipping #SubwayQTs. Only Franny and Hayes couldn’t be a more disastrous match. She’s fanciful, talkative, and creative. He’s serious, shy, and all about numbers. Luckily, in a city of eight million people, they never have to meet again. Yet somehow, Hayes and Franny keep running into each other—and much to their surprise, they enjoy each other’s company. A lot. But when Franny’s whole world is turned upside down (again!), can she find the courage to trust in herself and finally have the life—and love—she’s always wanted? A clever, tender rom-com romp for readers of Jasmine Guillory, Abby Jimenez, and Sophie Cousens. Read this if you love: Opposites attract romance A love letter to New York City An adorable meet disaster Found family

Rachel Frye plays to win. And this time the prize is a partnership at her Manhattan ad agency. She's up against some stiff competition—including Garrett Calder, aka The Shark. Only one of them can win. Everyone else is out of a job. Despite the stakes, suddenly Rachel's fantasizing about being on Garrett's team. Dying to find out what's under the brilliant executive's I-don't-need-anyone facade. The attraction is entirely mutual—a fact neither of them can ignore. And what started as corporate rivalry is about to get a whole lot more personal!

Powerful lessons with input from dozens of successful sales professionals that will skyrocket your confidence and put your sales in overdrive.

Using a scientifically proven system you will become a highly skilled, confident sales person improving your skills 52% in 13 weeks. Selling Confidential is a more confident and educational approach to selling that will take you step by step to success by mastering the attitudes and skills resulting in you being a top performing sales professional. All the doubts, fears and worries you ever had will disappear and will be replaced with a positive, aggressive approach. These topics have been presented over 2000 times to some of the largest companies in the U.S.

Packed with case studies, Sales Management. Simplified. offers a proven formula for prospecting, developing, and closing deals—in your time, on your terms. Why do sales organizations fall short? Every day, expert consultants like Mike Weinberg are called on by companies to find the answer - and it's one that may surprise you. Typically, the issue lies not with the sales team but with how it is being led. Through their attitude and actions, senior executives and sales managers can unknowingly undermine performance. Weinberg tells it straight by calling out the problems plaguing sales forces and the costly mistakes made by even the best-intentioned sales managers. The good news is that with the right guidance, results can be transformed. In Sales Management. Simplified., Weinberg teaches managers how to: Implement a simple framework for sales leadership Foster a healthy, high-performance sales culture Conduct productive meetings Put the right people in the right roles Retain top producers and remediate underperformers Point salespeople at the proper targets Blending blunt, practical advice with funny stories and examples from the field, Sales Management. Simplified. delivers the tools every sales manager needs to succeed. Managing sales doesn't have to be complicated, and the solution starts with you!

Significantly improve customer attraction, acquisition, and retention with this groundbreaking six-step program for creating exceptional customer relationships. Follow this formula and your customers will follow you! While many customer service books discuss customer loyalty, the concept of customer imprinting has never been introduced into the customer service conversation—until now. Customer Relationship Imprinting reveals why some businesses have fiercely loyal customers who will pay much more for the same goods and services instead of doing business with their competitors. Barnett demystifies the success secrets of these top customer-centric businesses so that you can infuse the main ingredients of customer imprinting into your organization. The result? You’ll not only strengthen customer bonds—you’ll create an amazing internal employee culture. With so much confusion on how to provide great customer service, Customer Relationship Imprinting provides a clear path to delivering extraordinary service consistently. You’ll discover: The three sectors of impact that can elevate or devastate your business How to trade transactional flings for loyal customer relationships What Relational Velcro is and how to use it to maximize meaningful customer interactions Who Service Architects are and how to empower them to build a strong brand framework And much more! Practical tools, insightful stories, and a team-reading option make Customer Relationship Imprinting a must-have book for service professionals, CEOs, and managers from all segments of business.

In this newly released edition of one of his classic books, The One Minute Sales Person, Spencer Johnson, the author of the number one New York Times bestseller Who Moved My Cheese?, shows you how to sell your ideas, products, or services successfully! This is the book that has proved to be a must-have for the millions of people who were looking for the quickest way to improve their selling skills. In these changing times, Spencer Johnson, coauthor of The One Minute Manager®, shows you how the phenomenal One Minute® methods can bring real and lasting sales success with the least amount of time and effort. You will learn how to enjoy your job and your life more as you discover the effective secrets of "self-management," the integrity of "selling on purpose," and the liberating "wonderful paradox" of helping others get what they want so you can get what you need. The One Minute Sales Person is a clear, easy and invaluable guide that works for both you and the people you sell to, for your financial prosperity and personal well-being. In short, it is a classic Spencer Johnson bestseller that can help you enjoy more success with less stress.