Whether man-made or naturally occurring, large-scale disasters can cause fatalities and injuries, devastate property and communities, savage the environment, impose significant financial burdens on individuals and firms, and test political leadership. Moreover, global challenges such as climate change and terrorism reveal the interdependent and interconnected nature of our current moment: what occurs in one nation or geographical region is likely to have effects across the globe. Our information age creates new and more integrated forms of communication that incur risks that are difficult to evaluate, let alone anticipate. All of this makes clear that innovative approaches to assessing and managing risk are urgently required. When catastrophic risk management was in its inception thirty years ago, scientists and engineers would provide estimates of the probability of specific types of accidents and their potential consequences. Economists would then propose risk management policies based on those experts' estimates with little thought as to how this data would be used by interested parties. Today, however, the disciplines of finance, geography, history, insurance, marketing, political science, sociology, and the decision sciences combine scientific knowledge on risk assessment with a better appreciation for the importance of improving individual and collective decision-making processes. The essays in this volume highlight past research, recent discoveries, and open questions written by leading thinkers in risk management and behavioral sciences. The Future of Risk Management provides scholars, businesses, civil servants, and the concerned public tools for making more informed decisions and developing long-term strategies for reducing future losses from potentially catastrophic events. Contributors: Mona Ahmadiani, Joshua D. Baker, W. J. Wouter Botzen, Cary Coglianese, Gregory Colson, Jeffrey Czajkowski, Nate Dieckmann, Robin Dillon, Baruch Fischhoff, Jeffrey A. Friedman, Robin Gregory, Robert W. Klein, Carolyn Kousky, Howard Kunreuther, Craig E. Landry, Barbara Mellers, Robert J. Meyer, Erwann Michel-Kerjan, Robert Muir-Wood, Mark Pauly, Lisa Robinson, Adam Rose, Paul J. H. Schoemaker, Paul Slovic, Phil Tetlock, Daniel Västfjäll, W. Kip Viscusi, Elke U. Weber, Richard Zeckhauser.

While Robotic Process Automation (RPA) has been around for about 20 years, it has hit an inflection point because of the convergence of cloud computing, big data and AI. This book shows you how to leverage RPA effectively in your company to automate repetitive and rules-based processes, such as scheduling, inputting/transferring data, cut and paste, filling out forms, and search. Using practical aspects of implementing the technology (based on case studies and industry best practices), you’ll see how companies have been able to realize substantial ROI (Return On Investment) with their implementations, such as by lessening the need for hiring or outsourcing. By understanding the core concepts of RPA, you’ll also see that the technology significantly increases compliance – leading to fewer issues with regulations – and minimizes costly errors. RPA software revenues have recently soared by over 60 percent, which is the fastest ramp in the tech industry, and they are expected to exceed $1 billion by the end of 2019. It is generally seamless with legacy IT environments, making it easier for companies to pursue a strategy of digital transformation and can even be a gateway to AI. The Robotic Process Automation Handbook puts everything you need to know into one place to be a part of this wave. What You'll Learn Develop the right strategy and planDeal with resistance and fears from employeesTake an in-depth look at the leading RPA systems, including where they are most effective, the risks and the costsEvaluate an RPA system Who This Book Is For IT specialists and managers at mid-to-large companies

This book examines real-world implementations of service automation technologies using Robotic Process Automation and Cognitive Automation tools. This newest, detailed research finds that RPA adoptions are accelerating, maturing, and scaling in global enterprise. The research covers multiple industries, applications, and shared services, and uses case studies to establish action principles and how to mitigate automation risks. The book also examines the first enterprise-worthy cognitive automation tools that use machine-learning algorithms to process big data, often in natural language form, and analyses three major detailed cases and the conditions for effective implementation. The book includes interviews with major clients, providers and analysts, and a detailed analysis of the automation and future of work debate. The book provides a compelling and incisive, evidence-based perspective on the direction and management of service automation, taking trends through to 2025. Automation technologies like RPA, CA, and the newest Blockchain technologies are found to transform and elevate human work rather than eliminate it.

Welcome to the Comprehensive Guide to Robotic Process Automation (RPA). In today's rapidly evolving digital landscape, organizations are increasingly turning to automation technologies to streamline processes, improve efficiency, and drive digital transformation. Among these technologies, Robotic Process Automation (RPA) stands out as a powerful tool for automating repetitive, rule-based tasks, freeing up human resources to focus on more strategic and value-added activities. This comprehensive guide aims to provide you with a deep understanding of RPA and equip you with the knowledge and strategies needed for successful RPA implementation. Whether you are a business leader, an IT professional, or an individual looking to explore the world of automation, this guide will serve as a valuable resource to navigate the complexities of RPA. In this guide, we will start by laying the foundation with an introduction to RPA, its benefits, and common misconceptions. We will then guide you through the process of assessing process suitability, selecting the right RPA tool, and building a strong foundation for RPA implementation. You will learn about establishing a dedicated RPA team, developing a roadmap, and setting realistic goals and expectations. As we delve into the core chapters, we will explore RPA design principles, process flow, decision points, and efficient automation workflows. We will address important considerations such as error handling and exception management, data and system integration, and managing security and access controls. Furthermore, this guide will provide insights into RPA implementation best practices, including creating reusable automation components, ensuring version control and documentation, and implementing proper testing and debugging processes. We will also explore the crucial aspects of governance, control, change management, and the role of RPA in business process reengineering. To enhance your understanding of RPA, we will delve into advanced topics such as cognitive automation, artificial intelligence (AI) integration, and leveraging machine learning and natural language processing capabilities. We will discuss scaling RPA implementations, managing multiple automation projects, and overcoming challenges in large-scale deployments. Throughout this guide, we will share real-world case studies, highlighting successful RPA implementations and extracting key learnings from each. These case studies will provide practical insights into how organizations have leveraged RPA to transform their operations, achieve cost savings, and enhance customer experiences. Lastly, we will explore the future of RPA and the emerging trends that will shape the landscape of automation. We will discuss evolving capabilities, the impact of AI and machine learning on RPA, and predictions for the future of automation. With each chapter, you will find tips, recommendations, and strategies to address common challenges, mitigate risks, and drive successful RPA adoption within your organization. We understand that every organization is unique, and the journey to RPA implementation will vary. However, by following the guidance provided in this guide, you will be equipped with the necessary knowledge and tools to embark on a successful RPA journey. We hope that this comprehensive guide serves as a valuable resource and reference throughout your RPA implementation. So let's dive in and unlock the transformative power of Robotic Process Automation!

The increasing use of innovative technologies by global businesses has sparked debate about their application in crisis resolution. Resolution tools can be used by global businesses to manage various types of crisis situations, such as natural disasters, information security issues, economic downturns, health crisis situations, and sustainability issues in education, among others. Further study and consideration of the uses of technology in the areas of crisis and change management and intra-company communication practice in the context of global business must be done to ensure successful and sustainable businesses. Future Role of Sustainable Innovative Technologies in Crisis Management raises awareness of the multifaceted field of new technology in crisis management that has resulted in a paradigm shift in the way contemporary industries and global businesses communicate and conduct their daily business operations. This book defines the scope of innovative technologies as the application of new technologies to support the resolution of various types of crisis situations to achieve regulatory compliance and improved risk management in an effective and automated manner. Covering topics such as sustainable business and disaster scenarios, this reference work is ideal for managers, entrepreneurs, researchers, academicians, scholars, practitioners, instructors, and students.

The hype and fear, globally, that surrounds service automation, robots and the future of work need to be punctured by in-depth research. This book, by Professors Leslie Willcocks and Mary Lacity, captures a year's worth of learning about service automation based on a survey, in-depth client case studies, and interviews with service automation clients, providers, and advisors. The authors cleverly embed today's empirical lessons into the broader history and context of automation, as a vital key in understanding the fast-rising phenomenon of service automation. The authors give a balanced, informed and compelling view on gaining the many benefits, as well as managing the downsides, of present and future technologies. The book has a number of key selling points: The authors are globally recognised for outstanding, world-class research; the book describes types of automation and gives evidence for multiple business benefits; in-depth case studies are included - from clients, providers and advisors of service automation; 25 key lessons are given, on how to deploy service automation in the workplace and there is a focus on the future of work, including robotic process automation, with valuable predictions and critique.

This book provides an advanced understanding of cyber threats as well as the risks companies are facing. It includes a detailed analysis of many technologies and approaches important to decreasing, mitigating or remediating those threats and risks. Cyber security technologies discussed in this book are futuristic and current. Advanced security topics such as secure remote work, data security, network security, application and device security, cloud security, and cyber risk and privacy are presented in this book. At the end of every chapter, an evaluation of the topic from a CISO’s perspective is provided. This book also addresses quantum computing, artificial intelligence and machine learning for cyber security The opening chapters describe the power and danger of quantum computing, proposing two solutions for protection from probable quantum computer attacks: the tactical enhancement of existing algorithms to make them quantum-resistant, and the strategic implementation of quantum-safe algorithms and cryptosystems. The following chapters make the case for using supervised and unsupervised AI/ML to develop predictive, prescriptive, cognitive and auto-reactive threat detection, mitigation, and remediation capabilities against advanced attacks perpetrated by sophisticated threat actors, APT and polymorphic/metamorphic malware. CISOs must be concerned about current on-going sophisticated cyber-attacks, and can address them with advanced security measures. The latter half of this book discusses some current sophisticated cyber-attacks and available protective measures enabled by the advancement of cybersecurity capabilities in various IT domains. Chapters 6-10 discuss secure remote work; chapters 11-17, advanced data security paradigms; chapters 18-28, Network Security; chapters 29-35, application and device security; chapters 36-39, Cloud security; and chapters 40-46 organizational cyber risk measurement and event probability. Security and IT engineers, administrators and developers, CIOs, CTOs, CISOs, and CFOs will want to purchase this book. Risk personnel, CROs, IT and Security Auditors as well as security researchers and journalists will also find this useful.

President Putin’s explicit declaration that the country that makes progress in artificial intelligence will rule the world has launched a new race for dominance. In this era of cognitive competition and total automation, every country understands that it must rapidly adopt AI or go bust. To stay competitive a country must have a strategy. But how should a government proceed? What areas it must focus on? Where should it even start? This book provides answers to these important, yet pertinent, questions and more. Presenting the viewpoints of global experts and thought leaders on key issues relating to AI and government policies, this book directs us to the future.