"This book provides insights into state-of-the-art modeling languages and methods used for reference modeling. A reference model provides a blueprint for information systems development and analysis. Well-established reference models for industrial, retail and other industries are described"--Provided by publisher.

"This book shows systems analysts and business analysts how ontological thinking can help them clarify requirements analysis tasks in business systems"--Provided by publisher.

Covers research in the area of systems analysis and design practices and methodologies.

This book constitutes the thoroughly refereed post-workshop proceedings of eight international workshops held in Ulm, Germany, in conjunction with the 7th International Conference on Business Process Management, BPM 2009, in September 2009. The eight workshops were on Empirical Research in Business Process Management (ER-BPM 2009), Reference Modeling (RefMod 2009), Business Process Design (BPD 2009), Business Process Intelligence (BPI 2009), Collaborative Business Processes (CBP 2009), Process-Oriented Information Systems in Healthcare (ProHealth 2009), Business Process Management and Social Software (BPMS2 2009), Event-Driven Business Process Management (edBPM 2009). The 67 revised full papers presented were carefully reviewed and selected from numerous submissions.

This book constitutes the revised papers of the ten international workshops that were held at BPM 2016, the 14th International Conference on Business Process Management, held in Rio de Janeiro, Brazil, in September 2016. The 36 papers included in this volume were carefully reviewed and selected from a total of 64 submissions. They are from the following workshops: BPI 2016 – 12th International Workshop on Business Process Intelligence; BPMO 2016 – 1st Workshop on Workshop on Business Process Management and Ontologies; BPMS2 2016 – 9th Workshop on Social and Human Aspects of Business Process Management; DeMiMoP 2016 – 4th International Workshop on Decision Mining & Modeling for Business Processes; IWPE 2016 – 2nd International Workshop on Process Engineering; PQ 2016 – 1st International Workshop on Process Querying; ReMa 2016 – 1st Workshop on Resource Management in Business Processes; PRAISE 2016 – 1st International Workshop on Runtime Analysis of Process-Aware Information Systems; SABPM 2016 – 1st International Workshop on Sustainability-Aware Business Process Management; TAProViz 2016 – 5th International Workshop on Theory and Application of Visualizations and Human-centric Aspects in Processes.

This book reflects the tremendous changes in the telecommunications industry in the course of the past few decades – shorter innovation cycles, stiffer competition and new communication products. It analyzes the transformation of processes, applications and network technologies that are now expected to take place under enormous time pressure. The International Telecommunication Union (ITU) and the TM Forum have provided reference solutions that are broadly recognized and used throughout the value chain of the telecommunications industry, and which can be considered the de facto standard. The book describes how these reference solutions can be used in a practical context: it presents the latest insights into their development, highlights lessons learned from numerous international projects and combines them with well-founded research results in enterprise architecture management and reference modeling. The complete architectural transformation is explained, from the planning and set-up stage to the implementation. Featuring a wealth of examples and illustrations, the book offers a valuable resource for telecommunication professionals, enterprise architects and project managers alike.

This book constitutes the proceedings of the Second Enterprise Engineering Working Conference (EEWC), held in Delft, The Netherlands, during May 7-8, 2012. EEWC aims at addressing the challenges that modern and complex enterprises are facing in a rapidly changing world. The participants of the working conference share a belief that dealing with these challenges requires rigorous and scientific solutions, focusing on the design and engineering of enterprises. The goal of EEWC is to stimulate interaction between the different stakeholders, scientists as well as practitioners, interested in making enterprise engineering a reality. The eight papers presented were carefully reviewed and selected for inclusion in the book. EEWC 2012 had 20 submissions and accepted eight for publication. The topics of the presented papers allowed for active participation in interesting discussions and exchange of ideas and stimulated future cooperation among the participants. This made EEWC a real ‘working conference’ contributing to the further development of enterprise engineering as a mature discipline. Topics covered include: foundations of enterprise engineering; enterprise control, flexibility and governance and specifying value.

This book constitutes the refereed proceedings of the 10th International Conference on Perspectives in Business Informatics Research (BIR), held in Riga, Latvia, in October 2011. The 25 full papers accepted for this volume were selected from 68 submissions. In addition, two invited papers presented at the conference are also included. The papers have been organized in topical sessions on business intelligence and performance management, data and processes, ontologies, architectures, stakeholders' perspectives, Web information systems and services, and systems approach.

This book covers the whole spectrum of modeling goals to achieve optimal quality in the process model developed. It focuses on how to balance quality considerations across all semiotic levels when models are used for different purposes, and is based on SEQUAL, a framework for understanding the quality of models and modeling languages, which can take into account all main aspects relating to the quality of models. Chapter 1 focuses on the theoretical foundations, introducing readers to the topics of business processes and business process modeling, as well as the most important concept underlying the modeling of business processes. In turn, Chapter 2 addresses the quality of models in general and business process models in particular. Chapter 3 contains a specialization of SEQUAL for quality of business process models. In Chapter 4, examples of the practical uses of business process models are provided, together with the results of detailed case studies on how to achieve and maintain quality in business process models. Chapter 5 presents a process modeling value framework that demonstrates how to achieve more long-term and higher return on investment with regard to (business) process and enterprise models. Lastly, Chapter 6 reviews the main points of the book and discusses the potential for business process modeling in the future through its combination with other types of modeling. The book has two intended audiences. It is primarily intended for computer science, software engineering and information system students at the postgraduate level who want to know more about business process modeling and the quality of models in preparation for professional practice. The second audience consists of professionals with extensive experience in and responsibilities related to the development and evolution of process-oriented information systems and information systems methodologies in general, who need to formalize and structure their practical experience or update their knowledge as a way to improve their professional activity. The book also includes a number of real-world case studies that make it easier to grasp the main theoretical concepts, helping readers apply the approaches described.