If you have ever thought about how trust is gained or lost, this book is for you. The author has worked with companies all over the world and can show you how to build and maintain a high trust organization.

Declining trust in and for American organizations over many years culminating in the corporate scandals of 2002 has created a multi-front battlefield atmosphere in American business today. Will you survive the trust wars? Within your organization: how strong is trust in your leadership? How strong is your trust among your co-workers? From outside your organization: how strong is trust in your brand among customers, in your stock among your investors, in your reputation among regulators? Find out in the first 20 pages of this book! Let this veteran of trust wars in over 200 organizations worldwide show you how to thrive in the post-Enron landscape of radically altered corporate governance, scrutiny and regulation by Recapturing the Trust.

This book is written for the abused, neglected and wounded child in all of us. It carries the reader down life's path from the perspective of an abused individual travelling the highs and lows while carrying this deep, dark secret.

'Bill Pollard speaks with a voice of experience. His book deals with the practice of leadership- over time, under pressure, living with reality, getting the desired results. The Soul of the Firm tells how ServiceMaster has successfully grapple with the key issues of leadership. That is why it is so worthwhile.' -Max De Pree 'Bill Pollard demonstrates in great detail ServiceMaster's value system, a system that emphasizes the importance of the dignity of the individual. Readers will benefit greatly from Bill's wisdom. This is an important book that should be widely read.' -W. Earl Sasser, James L. Heskett, and Leonard A. Schlesinger 'Rarely are we given an open and generous look inside the corporate leader who is the embodiment of the mission and values of the enterprise. . . A powerful book.' -Frances Hesselbein 'A fascinating story about servant leadership and an extraordinary culture at ServiceMaster.' -Richard L. Thomas 'A remarkable book. . . . ServiceMaster invented 'lea production' for the service sector by listening to and empowering its employees on the front line. This book is the moving story of the wellspring of that culture and philosophy, told by a reflective, modest corporate leader.' -Elmer Johnson

Special edition of the Federal Register, containing a codification of documents of general applicability and future effect ... with ancillaries.

The Code of Federal Regulations is the codification of the general and permanent rules published in the Federal Register by the executive departments and agencies of the Federal Government.

Falling in love is easy. Staying deeply committed to your relationship, even when love stumbles, is the greater challenge. Eight major stumbling blocks can cause even the most possionate couples to drift apart--and chances are, if you're in a committed relationship, you've brushed up against at least a few of these. When Love Stumbles offers a plan for reversing problematic relationship patterns by making simple changes to your everyday habits. You'll find that these small but important steps will help your relationship find its footing once again.

Perspectives from organizational theory, social psychology, sociology and economics are brought together in this volume to provide a broad coverage of trust, including the psychological and social antecedents of trust.