Numerous studies show that people will rise, or fall, to the level where their superiors believe them capable. As a manager, it is up to you to have high expectations for your employees, and to communicate those expectations to them. In Pygmalion in Management, J. Sterling Livingston urges you to understand the power you have over your subordinates' success, and use it to benefit everyone involved. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.

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Discover the essential thinking tools you’ve been missing with The Great Mental Models series by Shane Parrish, New York Times bestselling author and the mind behind the acclaimed Farnam Street blog and “The Knowledge Project” podcast. This first book in the series is your guide to learning the crucial thinking tools nobody ever taught you. Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields. Mastering a small number of mental models enables you to rapidly grasp new information, identify patterns others miss, and avoid the common mistakes that hold people back. The Great Mental Models: Volume 1, General Thinking Concepts shows you how making a few tiny changes in the way you think can deliver big results. Drawing on examples from history, business, art, and science, this book details nine of the most versatile, all-purpose mental models you can use right away to improve your decision making and productivity. This book will teach you how to: Avoid blind spots when looking at problems. Find non-obvious solutions. Anticipate and achieve desired outcomes. Play to your strengths, avoid your weaknesses, … and more. The Great Mental Models series demystifies once elusive concepts and illuminates rich knowledge that traditional education overlooks. This series is the most comprehensive and accessible guide on using mental models to better understand our world, solve problems, and gain an advantage.

This reissue of a classic book (the first edition of which sold 50,000 copies) explores the 'Pygmalion phenomenon', the self-fulfilling prophecy embedded in teachers' expectations.

George Bernard Shaw is one of the most famous and celebrated Irish playwrights and this new collection brings together the very best of his witty and entertaining comedies in one volume; Pygmalion, Major Barbara and Androcles and the Lion. Part of the Macmillan Collector’s Library; a series of stunning, clothbound, pocket-sized classics with gold foiled edges and ribbon markers. These beautiful books make perfect gifts or a treat for any book lover. This edition has a preface by Oscar-winning actress Judi Dench. Pygmalion was first performed in 1914 and was an instant hit which then inspired the hit musical and award winning film, My Fair Lady. It tells the story of Eliza Doolittle and Henry Higgins, who tries to elevate a feisty flower girl out of her working-class roots and into high society. In Major Barbara, idealistic Barbara is a major in the Salvation Army, at odds with her millionaire father as they war over the best route to salvation. Androcles and the Lion is a clever retelling of the Bible story about a gentle Christian who pulls a thorn from a lion’s paw. All three plays are not only wonderfully amusing, they also showcase Shaw's intense concerns about poverty, class and inequality.

Just as the Wright Brothers combined science and practice to finally realize the dream of flight, Ryan and Robert Quinn combine research and personal experience to demonstrate how to reach a psychological state that elevates us and those around us to greater heights of achievement, integrity, openness, and empathy. It's the psychological equivalent of aerodynamic lift, and it is the fundamental state of leadership. This book draws on recent advances in positive psychology and organizational science to describe four questions that, when asked in any situation, will help us experience the fundamental state of leadership. Engaging personal stories illustrate how the Quinns and others have applied these concepts at work, at home, and in the community. --

As organizations continue to develop and adapt in today’s modern society, various approaches have begun to emerge as managers look for the best techniques to improve company performance. Appreciative inquiry is the practice of maintaining a positive and optimistic environment within the workplace, and it’s a concept that has transformed many corporations as it spread across the globe. Understanding this powerful shift in employee perception requires considerable research on how appreciative inquiry is affecting various companies worldwide. Appreciative Inquiry Approaches to Organizational Transformation provides emerging research that serves to increase the productivity of individuals and organizations exponentially by sharing case studies from organizations where appreciative inquiry has been implemented successfully as well as best practices that can benefit organizations and common pitfalls that can be avoided by becoming more vigilant. Featuring coverage on a broad range of topics such as individual execution, productivity, and occupational solutions, this book is ideally designed for managers, practitioners, corporate professionals, executives, researchers, educators, and students.

The market for business knowledge is booming as companies looking to improve their performance pour millions of pounds into training programmes, consultants, and executive education. Why then, are there so many gaps between what firms know they should do and waht they actual do? This volume confronts the challenge of turning knowledge about how to improve performance into actions that produce measurable results. The authors identify the causes of this gap and explain how to close it.

At a time when the scale of imprisonment in the United States has reached a historic high, researchers estimate that more than 600,000 individuals a year are released from prison to return to their home communities. These individuals have serious needs, such as finding employment and housing, reuniting with family members, and obtaining healthcare and treatment for alcohol and substance abuse problems. While research in this area has stressed these aspects of the transition from prison, a less explored area of research considers the role of internal identity shifts from that of an offender to one of citizen, and how this creates the conditions for desistance from criminal behavior both within the confines of a correctional facility and in the reentry process. This book presents a series of studies (mostly qualitative) that investigate individual identity transformation from offender status to pro-social, non-offending roles. Moreover, the work in this volume highlights the perspectives of the men and women who are current or formerly incarcerated people. Each piece provides an empirical analysis of the interaction between current or former prisoners and innovative pro-social programs and networks, which are grounded in the most current theoretical work about individual transformation and change. This book will be of interest to undergraduates, postgraduates, researchers and lecturers in all fields within the social sciences, but especially criminology and criminal justice and sociology and social work/welfare.