The definitive book on workplace accountability by the New York Times bestselling authors of How Did That Happen? Since it was originally published in 1994, The Oz Principle has sold nearly 600,000 copies and become the worldwide bible on accountability. Through its practical and invaluable advice, thousands of companies have learned just how vital personal and organizational accountability is for a company to achieve and maintain its best results. At the core of the authors' message is the idea that when people take personal ownership of their organization's goals and accept responsibility for their own performance, they become more invested and work at a higher level to ensure not only their own success, but everyone's. Now more than ever, The Oz Principle is vital to anyone charged with obtaining results. It is a must have, must read, and must apply classic business book.

DISCOVER PROVEN PRACTICES THE BEST 9-1-1 CENTERS USE TO BOOST MORALE AND INSPIRE HIGH PERFORMANCE CULTUREThe vast majority of 9-1-1 communications centers grapple with the same problems, year-after-year: high turnover, low morale, mandatory overtime. Leaders at certain centers have opted for a different approach, breaking years-long cycles and closing the revolving door. These exemplary centers have reduced sick time usage by over 50%, halved overtime spending, and improved trainee success rates by 60%. They have gone from an average of 40% turnover to virtually eliminating turnover.As complicated and overwhelming as the 9-1-1 industry's challenges may seem, their solution is deceptively simple. This book, based on dozens of interviews with managers, directors and supervisors from centers across the United States, offers an accessible blueprint for any center looking to make a positive change. The problems are universal, and so are the solutions.

With a medley of experiences from the earliest days as a student paramedic, qualified officer, humanitarian health assistant, and high altitude medical officer, this book has underpinned the story of an everyday paramedic. Whilst thousands of ambulance officers, emergency medical technicians and paramedics criss-cross their way through communities around the world to provide support to people, 'Here Hold My Drink and Watch This' has captured a rare insight into the real people of paramedicine. Written from a down-to-earth perspective, Sunny brings to life the challenging and confronting work paramedics are faced with on a daily basis yet also finds some humour and consolation amongst the confusion and chaos.

Publisher's Note: Products purchased from 3rd Party sellers are not guaranteed by the Publisher for quality, authenticity, or access to any online entitlements included with the product. Be ready to prescribe and administer drugs safely and effectively--and grasp all the vitals of pharmacology--with the fully updated Pharmacotherapeutics for Advanced Practice, 4th edition. Written by pharmacology nursing experts, this easy-to-read text offers proven frameworks for treating more than 50 common diseases and disorders. Learn how to identify disorders, review possible therapies, then prescribe and monitor drug treatment, accurately. Based on current evidence and real-life patient scenarios, this is the perfect pharmacology learning guide and on-the-spot clinical resource. Absorb the key principles and practical methods for accurate prescribing and monitoring, with . . . NEW chapter on Parkinson's disease, osteoarthritis, and rheumatoid arthritis NEWand updated therapies, and updated and additional case studies, with sample questions NEW content on the impacts of the Affordable Care Act Updated chapters on complementary and alternative medicine (CAM) and pharmacogenomics Updated evidence-basedalgorithms and drugtables - Listing uses, mechanisms, adverse effects, drug interactions, contraindications, and monitoring parameters, organized by drug class; quick access to generic and trade names and dosages Quick-scan format organizes information by body system Chapter features include: Brief overview - Pathophysiology of each disorder, and relevant classes of drugs Monitoring Patient Response section - What to monitor, and when Patient Education section - Includes information on CAM for each disorder Drug Overview tables - Usual dose, contraindications and side effects, and special considerations Algorithms - Visual cues on how to approach treatment Updated Recommended Order of Treatment tables - First-, second- and third-line drug therapies for each disorder Answers to Case Study Questions for each disorder - Strengthens critical thinking skills Selecting the Most Appropriate Agentsection - The thought process for choosing an initial drug therapy Principles of Therapeuticsunit - Avoiding medication errors; pharmacokinetics and pharmacodynamics; impact of drug interactions and adverse events; principles of pharmacotherapy for pediatrics, pregnancy/lactation, and geriatrics Disorders units - Pharmacotherapy for disorders in various body systems Pharmacotherapy in Health Promotion unit - Smoking cessation, immunizations, weight management Women's Health unit - Including contraception, menopause, and osteoporosis Integrative Approach to Patient Care unit - Issues to consider when presented with more than one diagnosis Standard pharmacotherapeutics text for nurse practitioners, students, and physician assistants Ancillaries - Case Study answers, multiple choice questions and answers for every chapter, PowerPoints, Acronyms List

Michael Santos helps audiences understand how to overcome the struggle of a lengthy prison term. Readers get to experience the mindset of a 23-year-old young man that goes into prison at the start of America's War on Drugs. They see how decisions that Santos made at different stages in the journey opened opportunities for a life of growth, fulfillment, and meaning.Santos tells the story in three sections: Veni, Vidi, Vici.In the first section of the book, we see the challenges of the arrest, the reflections while in jail, the criminal trial, and the imposition of a 45-year prison term.In the second section of the book, we learn how Santos opened opportunities to grow. By writing letters to universities, he found his way into a college program. After earning an undergraduate degree, he pursued a master's degree. After earning a master's degree, he began work toward a doctorate degree. When authorities blocked his pathway to complete his formal education, Santos shifted his energy to publishing and creating business opportunities from inside of prison boundaries.In the final section, we learn how Santos relied upon critical-thinking skills to position himself for a successful journey inside. He nurtured a relationship with Carole and married her inside of a prison visiting room. Then, he began building businesses that would allow him to return to society strong, with his dignity intact.Through Earning Freedom! readers learn how to overcome struggles and challenges. At any time, we can recalibrate, we can begin working toward a better life. Santos served 9,135 days in prison, and another 365 days in a halfway house before concluding 26 years as a federal prisoner. Through his various websites, he continues to document how the decisions he made in prison put him on a pathway to succeed upon release.