Comprehensive coverage on the business of managing a dental office provides vital information to ensure the success of any dental practice. UNIQUE! Emphasis on roles of the entire dental team featured throughout text. UNIQUE! Patterson Dental EagleSoft screen shots and exercises equip you with valuable realistic practice experience. Practice quizzes for each chapter on the Evolve website help your test comprehension and prepare you for classroom and board exams. Expert author Betty Ladley Finkbeiner imparts knowledge and advice from years of teaching and practical experience and wide reach in dental assisting education. Key terminology defined in the chapter's glossary and called out in boldface color within chapter discussions helps you to understand dental practice and clinical dentistry terminology essential to the success of any office manager. Learning Activities and Practice Notes encourage you to apply the content to realistic office situations and convey important tips and advice. Learning outcomes at the beginning of each chapter frame the content and serve as checkpoints for comprehension and study. Summary tables and boxes provide easy-to-read summaries of text discussions that support visual learners and serve as useful review and study tools. Bibliographical citations direct you to targeted sources of information where additional dental-related information can be located. Appendixes provide supplemental information for quick and handy office reference. NEW! Content includes the latest information on alternative workforce models, dental insurance and reimbursement, production, and inventory planning UPDATED! Art program with modern illustrations and photographs helps you to understand today's office environment, tools, and equipment. EXPANDED and IMPROVED! Test Bank with cognitive leveling and mapping to the Dental Assisting National Board (DANB) test blueprint.

Correlating chapters between the workbook and textbook allow you to follow along every step of the way to ensure comprehension. UNIQUE! Original practice exercises give you experience working with the EagleSoft program to better prepare for office life. (Access to software provided with purchase of textbook.) Large number of review activities including assessment questions and case scenarios help you to apply textbook content to provide solutions to everyday office dilemmas. Detailed step-by-step instructions and screen shots for easy-to-use software experience. (Access to software provided with purchase of textbook.) NEW! Content includes the latest information on alternative workforce models, dental insurance and reimbursement, production, and inventory planning. NEW! Expanded original Eaglesoft exercises provides you with even more practice. (Access to software provided with purchase of textbook.)

Comprehensive coverage looks at infection control and prevention from the perspective of all dental team members. Easy-to-follow, step-by-step procedures are provided for skills that dental team members must master, each presented with a goal, materials, chronological steps, and rationales for the performance of each step. Review questions ensure your comprehension of the material and provide practice for classroom and board examinations. Key terms begin each chapter and are highlighted within text discussions and defined in a back-of-book glossary. Chapter learning objectives help you set goals for what you will accomplish and serve as checkpoints for comprehension and study tools in preparation for examinations. NEW! Content regarding COVID-19 examines its effects on infection control in the dental office, including a new appendix outlining CDC guidance for dental settings. NEW! Updated coverage of the sterilization of dental handpieces is based on the April 2018 CDC update. UPDATED! Case scenarios represent the most current infection control practices for today's dental practice and help you apply what you've learned to real-world situations. UPDATED! Artwork throughout the text reflects the latest dental equipment and supplies.

Ancillary package provides electronic resources that enhance your learning. Feature boxes highlight key information and concepts. Procedure boxes provide step-by-step instructions on a wide variety of dental office duties. Comprehensive coverage and a clear, concise organization provide the information you need to know to manage today's dental office - in a way that is easy to grasp, regardless of reading level or setting. NEW and EXPANDED! New content on technology in the dental office, HIPAA, communication and social media, patient recall and retention, coding, and cross-medical billing. NEW! Images throughout, with a focus on updates in technology. UPDATED! Revised artwork throughout the text.

- NEW! Content includes the latest information on alternative workforce models, dental insurance and reimbursement, production, and inventory planning - UPDATED! Art program with modern illustrations and photographs helps you to understand today's office environment, tools, and equipment. - EXPANDED and IMPROVED! Test Bank with cognitive leveling and mapping to the Dental Assisting National Board (DANB) test blueprint.

Approx. 160 pages Correlation with the textbook enables students to follow along at every step to ensure their comprehension before moving forward. The newly updated version of Dentrix Learning Edition practice management software available for download on Evolve offers students practice using one of the most widely used programs in dental offices nationwide. Original practice management exercises developed by the text author work in conjunction with the Dentrix Learning Edition software to help students experience what it is like to work with dental practice management software. Review questions, exercises, and puzzles reinforce learning and offer students a myriad of opportunities for self-assessment. NEW and EXPANDED! New content reflects additions to the main text and focuses on technology in the dental office, HIPAA, communication and social media, patient recall and retention, coding, and cross-medical billing. NEW! Images throughout, with a focus on updates in technology. NEW! Computer application exercises assess student comprehension. UPDATED! Revised artwork throughout the workbook.

Get more practice with essential dental office skills! Corresponding to the chapters in Practice Management for the Dental Team, 7th Edition, by Betty Ladley Finkbeiner, CDA Emeritus, BS, MS, and Charles Allan Finkbeiner, BS, MS, this workbook includes an EagleSoft practice management CD-ROM. Interactive exercises help you gain realistic office experience, from learning the technology to managing patient information to completing financial procedures. The workbook also includes summaries of textbook content, learning objectives, practice questions, critical thinking exercises, and online assignments. With these valuable resources, you'll learn to perform all dental office functions! The full EagleSoft practice management CD includes exercises for relevant chapters in the book, adding opportunities for realistic office experience. Practice questions, critical thinking exercises and Internet assignments help you prepare for your first job. Learning objectives and summaries of content from the textbook help you comprehend and retain key information.

NEW and UPDATED! Electronic health record (EHR) content addresses the changes in technology related to the paperless dental office, telecommunications, appointment management, and financial systems to help you become compliant with EHR federal mandates. NEW! Practice quizzes for each chapter on the Evolve website help you test comprehension and prepare for classroom and board exams. NEW! Artwork focuses on new equipment and technology, specifically the paperless dental office.

UNIQUE! Trusted expert authors Doni Bird and Debbie Robinson present information and procedures in a way that makes it easy for students to understand and apply the material. Comprehensive, cutting-edge content is presented in approachable writing style. Step-by-step procedures for general and expanded functions use color coding and clinical photos to demonstrate key dental assisting competencies. 70 procedural videos include questions and answers correlated to the chapter procedures with closed-captioning in English and Spanish and audio narration in English. UNIQUE! Interactive Dental Office program provides in-depth case studies integrated with periodontal charting, radiographic mounting, and more. Dentrix practice management software on Evolve enables students to work with patient data much like they will in the office environment. Recall and Critical Thinking questions in each chapter provide opportunities for practice and application. Feature boxes on infection control and CDC practice, patient education, and law and ethics summarize recommendations and key applications in practice. Key terminology list helps students better comprehend the chapter and how the information applies to dentistry practice. Learning and performance outcomes set goals for what students will accomplish and serve as checkpoints for comprehension and skills mastery. NEW! Information on cultural diversity grounds students in this important topic and how it relates to patient care and patient communication. UPDATED! art program provides vivid original renderings of dental anatomy tooth morphology and dental imaging, along with improved photos of the latest products, equipment, and instruments. NEW! Coverage of the latest advances in general and specialty dental care covers technological advancements, public health and access to care, teledentistry, infection control guidelines, the Zika virus, Ebola, the oral-systemic health connection, and more. NEW! Updated critical thinking and recall questions challenge students and provide recollection skills.

An indispensable companion to the textbook, Student Workbook for Practice Management for the Dental Team, 8th Edition, offers a wealth of interactive exercises for recall, reinforcement, and application. Separated by chapter for easy correlation to the text, the workbook contains chapter summaries and learning outcomes; hundreds of practice questions; critical thinking scenarios with questions; and practical, skills-based assignments. An included EagleSoft practice management CD-ROM and original exercises give students real-world practice managing all aspects of the dental office. Correlating chapters between the workbook and textbook allow you to follow along every step of the way to ensure comprehension. Case scenarios with questions help you apply the concepts you've learned to provide solutions to everyday office dilemmas. Hundreds of review questions include multiple-choice, short-answer, matching, true-false, and fill-in-the-blank items to help you practice for examinations. Chapter overviews recap chapter content and set the stage for workbook questions and exercises. Learning objectives in each workbook chapter serve as checkpoints for comprehension, skills mastery, and study tools in preparation for examinations. Trusted authorship from Betty Finkbeiner and a team of contributors lends years of experience as in practice and education, ensuring that you are learning the best information from the best experts. NEW! EagleSoft Version 17 practice management software and technical support from parent company Patterson Dental provide an easy-to-use simulated office environment. UNIQUE! Original practice exercises give you realistic experience working with the EagleSoft program to better prepare you for office life. NEW and UPDATED! Electronic health record (EHR) content addresses the changes in technology related to the paperless dental office to help you become compliant with 2014 EHR federal mandates. NEW! Artwork focuses on the office transition to paperless dentistry. NEW! Practice quizzes for each chapter on the Evolve website help you test comprehension and prepare for exams.