You can excel at managing people when you lead and serve them. You might have only seen managers try to direct and control others. You might think you can't possibly lead and serve others. Especially not with all the pressure you feel. You can. Great managers create an environment where people can do their best work. These excellent managers lead and serve others—not control or direct them. Based on research and backed up by personal stories, this book will show you how modern managers lead and serve others. Through questions and stories, learn how you can: · Change your focus from individuals to teams. · Create more capability in each person and as a team. · Create more engaged teams or workgroups. · Support people as they manage their careers and eliminate the need for performance reviews. · Support teams as they can learn to manage themselves. · And, much more. With its question and myth, each chapter offers you options to rethink how you lead and serve others. Become a modern manager. Learn to lead and serve others to deliver the results everyone needs.

You can become an excellent manager when you manage yourself first. If you’re like most managers, you’ve never seen management excellence. You are not alone. Modern management requires we first manage ourselves—and that might be the most challenging part of management. Based on research and backed up by personal stories, you'll see how you can manage yourself. Through questions, stories, and proven options, learn how you can: Move from expert to coach. Recognize and avoid micromanagement. Support the people doing the work to solve more of their problems. Make time to think so you can be your best self. Trust the people you lead and serve. And, much more. With its question and myth, each chapter offers you options to rethink how you manage yourself. Become a modern manager. Learn to manage yourself so you and the people you lead and serve can deliver the results everyone needs.

Learn how to become a great manager in this Wall Street Journal bestseller from the leadership experts at FranklinCovey. The essential guide when you make the challenging yet rewarding leap to manager. Based on nearly a decade of research on what makes managers successful, Everyone Deserves a Great Manager includes field-tested tips, techniques, and the top advice from hundreds of thousands of managers all over the world. Organized by the four main roles every manager fills, this must-read guide focuses on how to lead yourself, people, teams, and change to success. No matter what your current problem or time constraint, pick up a helpful tip in ten minutes or glean an entire skillset by developing people skills and clarity through straightforward advice. Dive into common managerial tasks like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams, with useful worksheets and a list of questions for your next interview. An approachable, engaging style using real-world stories, Everyone Deserves a Great Manager provides the blueprint for becoming the great manager every team deserves.

Imagine if we were using the same medical techniques today that were used during the Industrial Revolution, including the practice of bloodletting using leeches. Medicine has come a long way since then. So why do organizations and corporations cling to management techniques that are just as obsolete as the bleed-and-leech model? In a global workpla

Armstrong looks at the role and responsibility of the line manager as a personnel manager, covering topics such as employee development, performance management, health and safety issues, and the legal framework.

Reinvent yourself and your organization with practical strategies and tools for modern leaders Traditional leadership has been long overdue for reinvention. Become a respected and successful leader in the modern workplace with Leadership, Reinvented. You'll find actionable insights, practical advice, and essential strategies for people in various organizations and levels of leadership. Whether you've recently been promoted, are on track for a promotion, or simply want to overhaul your management style, you'll discover exercises and techniques for developing effective leadership skills based on the four pillars: empathy, serving others, diversity, and innovation. Real examples and anecdotal stories will help you apply your learnings in practical ways, and step-by-step instructions will guide you in building your own road map for success. Leadership, Reinvented includes: An intro to new leadership—Learn more about what it means to be a modern leader and the positive impact new leaders can have on the workplace. Diverse experiences—Reflect on the triumphs and challenges of women, people of color, and members of the LGBTQIA+ community and how their leadership experiences add value to the modern workplace. A leadership road map—Map your path to success with templates and helpful guidance to design your own customized leadership plan. Update your leadership style for the modern workplace with practical strategies for new leaders.

Based on her research and 30 years of experience helping people lead and manage meaningful change, Beverley Patwell offers a new framework to guide and enhance the change journey. This approach is humanizing, engaging, and results in the belief in a higher purpose that permeates throughout the organization while at the same time achieves outcomes that are far greater than one person’s single contribution. Patwell’s framework is effective in: • creating a shared vision that compels people to be engaged and involved in the change journey; • developing internal leaders and strong, cohesive and aligned teams to lead, manage and support the changes; and • developing strategies to effectively lead, manage and evaluate the human side of change. At the core of the framework are the Use-of-Self principles applied to the change process as seen through interviews with 24 multi-generational emerging, current and long-service leaders who explain why Use-of-Self remains a key element in successfully leading and managing change. The book also includes practical tools to help leaders and managers across the globe address change leadership challenges. Of special note is a two-year case study of the Senior Leadership Team in the City of Ottawa who led a significant city-wide culture shift using the framework.

What's a rookie manager to do? Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can't afford to learn by trial and error. The First-Time Manager is the answer, dispensing the bottom-line wisdom they need to succeed. A true management classic, the book covers essential topics such as hiring and firing, leadership, motivation, managing time, dealing with superiors, and much more. Written in an inviting and accessible style, the revised sixth edition includes new material on increasing employee engagement, encouraging innovation and initiative, helping team members optimize their talents, improving outcomes, and distinguishing oneself as a leader. Packed with immediately usable insight on everything from building a team environment to conducting performance appraisals, The First-Time Manager remains the ultimate guide for anyone starting his or her career in management.

Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.

Intended for managers, leads, and people who may soon find themselves in a technical leadership position, this book focuses on some of the unique problems in the software quality assurance profession. It provides practical advice for the novice and affirmation for the expert. It contains real world stories illustrating the concepts discussed.